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Providence Healthcare

Patient Flow Coordinator

  • Toronto, ON, Canada

Temporary

This opening has closed.

The original listing is kept below for reference.

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Job details

Job type
Temporary
Closing date
Experience
Extensive relevant clinical experience (>5 years)
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

The Patient Flow Coordinator Will Work Collaboratively Between Providence Healthcare Service Teams And Its Acute Care And Community-based Referring Partners To Promote Optimal Patient Flow And To Expedite, Maximize And Monitor Service Utilization By

  • Identifying and initiating the admission process for patients who are willing to participate in and will benefit from Providence Healthcare services through the continuum of inpatient to outpatient programs
  • Facilitating the repatriation of discharges patients sent from Providence Healthcare (inpatient or outpatient) to the acute care organization as appropriate
  • Promoting communication between Providence Healthcare and referring organizations to support and enhance patient flow by identifying, reducing or removing barriers to access the breadth of services at Providence Healthcare
  • Participating in the monitoring and achievement of relevant operational and strategic targets associated patient flow and outcomes.

Qualifications/Skills Required

  • Regulated Health Professional in good standing with the respective professional college in Ontario
  • Extensive relevant clinical experience (>5 years)
  • Excellent knowledge of rehabilitation practices care especially as they relate to frail elder, complex and marginalized populations
  • Demonstrated project management skills with proven experience in effective team leadership
  • This position requires the knowledge skill and judgment of a Registered Occupational Therapist or Registered Physiotherapist in good standing with their respective professional college in Ontario
  • Knowledge and familiarity with Resource Management and Referral (RM and R), e-stroke application processes, community resources, relevant healthcare legislation and utilization pressures
  • Familiarity with Local Health Integration Networks is an asset
  • Working knowledge/familiarity with widely utilized clinical assessment tools (e.g. NRS, FIM, MoCa, MDS)
  • Excellent critical thinking, interpersonal, diplomatic and communication skills (verbal and written) that demonstrate Providence Healthcare values to a variety of organizations with differing needs
  • Excellent problem recognition skills and ability to proactively achieve resolutions both through direction and negotiation and make decisions rapidly
  • Proficiency in computer database, spreadsheet and software applications
  • Willingness to learn about Providence Healthcare and Acute Care programs and cultures
  • Commitment to continuing education and self-directed learning
  • Very good attendance record
  • Good performance record.

Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
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More about this job

Responsibilities

Coordinate patient admissions and repatriations across Providence Healthcare, acute care organizations, and community-based referring partners to improve patient flow and service utilization. Promote communication, resolve barriers to access, and monitor operational targets and patient outcomes.

Requirements

Requires a regulated health professional in good standing in Ontario, specifically a registered occupational therapist or physiotherapist, with more than five years of relevant clinical experience. Candidates need rehabilitation expertise, project management and leadership experience, knowledge of referral processes and assessment tools, and strong communication, critical-thinking, and problem-solving skills.

Skills

  • Patient Flow Coordination
  • Clinical Assessment
  • Rehabilitation Practices
  • Project Management
  • Team Leadership
  • Resource Management
  • Referral Management
  • Knowledge of Community Resources
  • Healthcare Legislation
  • Critical Thinking
  • Interpersonal Communication
  • Problem Resolution
  • Negotiation
  • Decision-Making
  • Database and Spreadsheet Proficiency
  • Continuing Education

Visa sponsorship

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Categories

  • Healthcare
  • Management & Leadership

Keywords

  • Patient Flow
  • Patient Admissions
  • Patient Repatriation
  • Rehabilitation
  • Acute Care
  • Community-Based Referrals
  • Service Utilization
  • Operational Targets
  • Patient Outcomes
  • Registered Occupational Therapist
  • Registered Physiotherapist
  • Resource Management and Referral (RM&R)
  • E-Stroke
  • Community Resources
  • Healthcare Legislation
  • Local Health Integration Networks
  • NRS
  • FIM
  • MoCA
  • MDS
  • Project Management
  • Team Leadership
  • Clinical Assessment
  • Frailty
  • Marginalized Populations
  • Continuing Education

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