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Added 7 mins ago
SH
Cook III- SL Van Oct 2026
SE Health
Vancouver, BC
- Full-time
Supports the delivery of nutritious, high-quality meals while helping ensure smooth and efficient kitchen operations. This role also provides direction to food service staff and support…
Added 37 mins ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager, Banquets & Catering will be responsible for managing the operations and maintaining profitable banquets while achieving revenue targets and meeting budgeted margins.…
Added 37 mins ago
CG
Manager of Support Services (Food. Maintenance & Housekeeping)
Compass Group Canada
Winnipeg, MB
- Full-time
Now, If You Were To Come On Board As Our Manager Of Support Services (Food. Maintenance & Housekeeping), We’d Ask You To Do The Following For Us
Added 37 mins ago
CG
Unit Manager , Retail Brands
Compass Group Canada
Peterborough, ON
- $50,000 CAD / year
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 37 mins ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $60,000 CAD / year
- Full-time
The Manager is responsible for monitoring and evaluating meal preparation and service to ensure established standards are maintained for both quality and quantity of all meals and snacks.…
Added 37 mins ago
CG
Manager, Premium Services (Rogers Place)
Compass Group Canada
AB · Edmonton, AB
- Full-time
ICE District Hospitality perks! Partner Incentive Bonus and Playoff Bonus program, heated underground parking, staff events and various incentives
Added 37 mins ago
CG
Hospitality Manager
Compass Group Canada
AB · Edmonton, AB
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 1 hour ago
TA
ALSE Technician
Top Aces
Cold Lake, AB
- Full-time
Submit to the ALSE manager a monthly report on DND ALSE inspection carried out in the past month
Added 1 hour ago
SQ
Bilingual ADP Sales Manager
Sunlife Québec
Quebec, QC
- Full-time
…helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the growth, productivity and readiness of advisors within Sun Life’s Advisor…
Added 1 hour ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…adult patient population. This position reports to the Unit Manager of Ambulatory Clinics. The successful applicant will demonstrate excellent interpersonal skills, with a history of…
Added 1 hour ago
AH
Manager
Alberta Health Services
Red Deer, AB
- Temporary
We are seeking a collaborative and experienced healthcare leader to join Surgical Services as Manager of Unit 23 – General Surgery and Trauma at Red Deer Regional Hospital Centre. Unit 23…
Added 1 hour ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Manager, Nutrition Services has a key leadership role in the Department of Nutrition, Food, Linen and Environmental Services (NFLES) and reports directly to the Director, Nutrition…
Added 1 hour ago
AH
Assistant Manager
Alberta Health Services
AB · Edmonton, AB
- Temporary
…and professional healthcare leader for the role of Assistant Manager, Respiratory Therapy within the University of Alberta Hospital (UAH) and the Mazankowski Alberta Heart Institute. As the…
Added 1 hour ago
AH
Coop Work Experience Student
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…(must be currently enrolled in an applicable post-secondary program and be continuing your studies in the term following the placement). Students that have graduated or will graduate before…
Added 1 hour ago
YR
Project and Professional Development Specialist
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to Program Manager, Education and Training, this position is responsible for identifying, designing, delivering, facilitating and monitoring department specific education and…
Added 1 hour ago
YR
Program Manager, Contract Services
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Defined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income…
Added 1 hour ago
RB
Investigations Officer
Royal Bank of Canada
Halifax, NS
- Full-time
Takes ownership of client situations, building ownership and accountability at first point of contact. Refer to Manager where required.
Added 2 hours ago
SO
Administrative Assistant
SERVPRO of Vacaville / Dixon
Grand Rapids, MB
- Full-time
Maintain compliance with National Accounts Program Agreement (NAPA) and Third-Party Programs
Added 3 hours ago
WR
Anesthesia Assistant (Training Opportunity) - Temporary Full Time - MET
Windsor Regional Hospital
Windsor, ON
- Full-time
Reporting to the Program Manager and/or designate, the Anesthesia Assistant is responsible and accountable for the provision of safe, effective, patient-focused care to patients.…
Added 4 hours ago
UO
Director, Office of Education
University of Alberta
Edmonton, AB
- Full-time
…in the Office of Education. Reporting to the College General Manager, the Director provides strategic leadership and operational support for education across the college, working…
Added 4 hours ago
AA
Responsable des têtes de versions avion / Version Manager (CPD VM)
Airbus Aircraft
Montreal, QC
- Full-time
Added 4 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 4 hours ago
H
Pharm D Degree Senior
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the Manager Provincial Pediatric Pharmacy Services & JPCH Manager, the position is committed to supporting pediatric oncology services through the integration…
Added 4 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 4 hours ago
CP
Packager
Contract Pharmaceuticals Limited
Mississauga, ON
- $41,000 to $46,000 CAD / year
- Contract
We recognize our employees are our number one asset and support their career growth. We also offer a benefits program, deferred profit-sharing plan, paid time off, employee’s assistance…

Providence Healthcare

User Readiness Specialist

399 Royal Avenue, Kelowna, BC, V1Y 5L3, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Salary

The salary range for this position is CAD $32.43/Hr. - CAD $46.62/Hr.

Job Accuracy Posting Flag

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required

Summary

As a User Readiness Specialist, you’ll play a key role in preparing clinical and non-clinical staff across BC’s major health authorities to confidently use essential registration and scheduling systems. Reporting to the Manager of Registration Standards, Quality and Projects, you’ll design, deliver, and evaluate computer application training for diverse staff groups. You’ll collaborate with an expert support team to strengthen Client Identity Management and registration workflows across multiple sites, continuously refining training programs to ensure they meet organizational standards and performance outcomes.

This position is supporting the implementation of CERNER at BC Cancer Kelowna. The successful candidate must be able to work onsite at BC Cancer Kelowna (399 Royal Ave, Kelowna, BC V1Y 1E2).

What You Bring

Education

Bachelors Degree or Diploma in Business Administration/Management/Information Technology and/or Information Management with specialized courses in Training, plus two (2) to three (3) years of experience in software implementation project management, including documentation, or an equivalent combination of education, training and experience.

Skills and Abilities

Comprehensive knowledge of policy and standards for client identity management and client registration data collection.
Working knowledge of information security and confidentiality guidelines and policies such as the Freedom of Information Protection and Privacy Act.
Skilled in Microsoft Office.
Ability to supervise and train employees, including organizing, prioritizing and scheduling work assignments.
Ability to manage own work activities to achieve maximum efficiency.
Ability to identify and resolve issues, and recognize when to escalate.
Ability to write training materials and edit training materials written by others.
Strong interpersonal and communication skills and the ability to work effectively with diverse user community.
Knowledge of staff hiring procedures.
Strong exposure to a variety of corporate-level client registration and scheduling healthcare applications, as a supervisor and/or trainer.
Basic understanding of businesses process re-engineering.

What We Offer

A competitive salary: The salary range for this position is $63,484-$91,259 annually, depending on experience.
Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

Plan and deliver training for EMPI, Client Registration/ADT, Client Scheduling, and HealthNet systems, including scheduling sessions and managing logistics.
Provide system training during nursing orientation and additional sessions as needed.
Manage end-user access, ensure confidentiality compliance, and coordinate with IMITS and Provincial Registry teams when required.
Support selection of hardware, software, and tools for training delivery.
Develop and maintain training materials reflecting current software releases and updates.
Assist users in defining and documenting workflow changes related to new systems or updates.
Support business analysts and data quality teams by implementing process changes aligned with MOH, CIHI MIS, provincial, and organizational guidelines.
Participate in user-acceptance testing to understand system functionality and issues raised.
Maintain an accurate training environment that reflects live system standards and configurations.
Provide end-user support, including troubleshooting and process guidance.
Maintain subject-matter expertise across EMPI, Registration/ADT, Scheduling, and HealthNet systems.
Represent the program at meetings and support adoption of new policies and initiatives.
Monitor and evaluate training outcomes to ensure client satisfaction and continuous improvement.
Perform other related duties as assigned.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

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More about this job

Responsibilities

The User Readiness Specialist will design, deliver, and evaluate training programs for clinical and non-clinical staff on registration and scheduling systems. They will also manage end-user access, maintain training materials, and support workflow changes to ensure organizational standards are met.

Requirements

Candidates must hold a Bachelor's degree or Diploma in Business, Management, or IT, along with two to three years of experience in software implementation project management. Strong knowledge of registration workflows, information security policies, and the ability to train diverse user groups is required.

Skills

Software implementation
Project management
Training delivery
Client registration
Scheduling systems
Data quality
Workflow documentation
Microsoft Office
Information security
Confidentiality guidelines
Business process re-engineering
User-acceptance testing
Communication skills
Interpersonal skills
Troubleshooting
System training

Benefits

Professional development
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

User Readiness
CERNER
EMPI
ADT
HealthNet
Software Implementation
Project Management
Training
Client Registration
Scheduling
Healthcare
Information Security
FOIPPA
Workflow
Business Process Re-engineering
User-Acceptance Testing
Data Quality
Clinical Staff
Registration Standards
Documentation

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