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Added 11 mins ago
MD
Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Construction Project Operations Manager
Added 11 mins ago
CR
Food Services Manager
COGIR Real Estate
Windsor, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 11 mins ago
P
Product Engineer, Mobile & UX
Pontosense
Toronto, ON
- Full-time
We're looking for a Product Engineer who loves building great software, cares about how people experience it, and is excited to push the boundaries of what's possible with AI. You'll work…
Added 11 mins ago
CC
RQ11817 - Project Manager/Leader
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Knowledge of software development platforms, development methodologies, technical standards with respect to software architecture and design (multi-tier models), technical infrastructure…
Added 1 hour ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 1 hour ago
JA
Sales and advertising manager
JF Automation Inc.
Mississauga, ON
- Full-time
Added 1 hour ago
MH
Sr. Platform Engineer
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
MedMe is the software layer that pharmacies across North America run their clinical services on. Nova is the pod that builds and owns the platform everything else sits on: our AWS…
Added 2 hours ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager, Banquets & Catering will be responsible for managing the operations and maintaining profitable banquets while achieving revenue targets and meeting budgeted margins.…
Added 2 hours ago
CG
Food Service Manager (CSNM Required)
Compass Group Canada
Vancouver, BC
- Full-time
Now, If You Were To Come On Board As a Food Service Manager We’d Ask You To Do The Following For Us
Added 2 hours ago
AH
Coop Work Experience Student
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…not limited to: Junior Help Desk Customer Support; Junior Web Development; Junior Project Support; Junior Business Analyst Support; Health Information Management Support, and other IT…
Added 2 hours ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Project Manager (PM) is a strategic and independent thinker reporting directly to the Corridor Lead and will work out of South Health Campus (SHC). The PM works collaboratively with…
Added 3 hours ago
TI
UiPath Engineer
Themesoft Inc.
Toronto, ON
- Contract
Experience with strong expertise in UiPath Development
Added 3 hours ago
HN
Human Resources Coordinator
Hartmann North America
Brantford, ON
- $60,000 to $62,000 CAD / year
- Full-time
Reporting to the Human Resources Manager, the HR Coordinator provides administrative and operational support across the Human Resources function and Head Office. The role is responsible for…
Added 4 hours ago
SO
Administrative Assistant
SERVPRO of Vacaville / Dixon
Grand Rapids, MB
- Full-time
Maintain open communication with the General Manager regarding issues, concerns and needs
Added 4 hours ago
HF
marketing manager - online marketing
Hearth Fireplace Depot
Calgary, AB
- Full-time
Added 5 hours ago
J
Senior Product Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Product Manager based in Canada.
Added 5 hours ago
A
Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Minimum of 1 year of hands-on experience applying AI-native and agentic software development practices across the software development lifecycle, including spec-driven development and the…
Added 5 hours ago
P
Assistant Store Manager
Pandora
Newmarket, ON
- Part-time
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 5 hours ago
S
Utilities Manager - ALTO
SYSTRA
Montreal, QC
- Full-time
The Utilities Manager will take ownership on work packages and scope under their control, utilising their previous experience to drive a culture of best practice for health, safety,…
Added 6 hours ago
P
Quality Assurance Manager
Prysmian
Johnstown, ON
- $87,000 to $117,000 CAD / year
- Full-time
The Quality Manager will be responsible for the continued development and integration of quality culture into our comprehensive manufacturing lean initiative. In this position,
Added 6 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 6 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…trusted resource for administration, benefits, learning and development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 6 hours ago
CG
General Manager Sure Stay Plus
Canalta Group
Drumheller, AB
- Full-time
Digital Savvy: You're comfortable using the latest hospitality software and social media to engage guests and promote our unique offerings
Added 6 hours ago
NC
Systems Analyst (2 Positions)
NAV CANADA
Ottawa, ON
- Full-time
The System Analyst will support the development of software solutions for mission and safety-critical Air Traffic Management Software. The System Analyst’s activities will focus on software…
Added 7 hours ago
SH
General Duty Nurse (N2) - Child Health - JL3 Pediatric ICU-Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…

Providence Healthcare

User Readiness Specialist

399 Royal Avenue, Kelowna, BC, V1Y 5L3, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 17, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Salary

The salary range for this position is CAD $32.43/Hr. - CAD $46.62/Hr.

Job Accuracy Posting Flag

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required

Summary

As a User Readiness Specialist, you’ll play a key role in preparing clinical and non-clinical staff across BC’s major health authorities to confidently use essential registration and scheduling systems. Reporting to the Manager of Registration Standards, Quality and Projects, you’ll design, deliver, and evaluate computer application training for diverse staff groups. You’ll collaborate with an expert support team to strengthen Client Identity Management and registration workflows across multiple sites, continuously refining training programs to ensure they meet organizational standards and performance outcomes.

This position is supporting the implementation of CERNER at BC Cancer Kelowna. The successful candidate must be able to work onsite at BC Cancer Kelowna (399 Royal Ave, Kelowna, BC V1Y 1E2).

What You Bring

Education

Bachelors Degree or Diploma in Business Administration/Management/Information Technology and/or Information Management with specialized courses in Training, plus two (2) to three (3) years of experience in software implementation project management, including documentation, or an equivalent combination of education, training and experience.

Skills and Abilities

Comprehensive knowledge of policy and standards for client identity management and client registration data collection.
Working knowledge of information security and confidentiality guidelines and policies such as the Freedom of Information Protection and Privacy Act.
Skilled in Microsoft Office.
Ability to supervise and train employees, including organizing, prioritizing and scheduling work assignments.
Ability to manage own work activities to achieve maximum efficiency.
Ability to identify and resolve issues, and recognize when to escalate.
Ability to write training materials and edit training materials written by others.
Strong interpersonal and communication skills and the ability to work effectively with diverse user community.
Knowledge of staff hiring procedures.
Strong exposure to a variety of corporate-level client registration and scheduling healthcare applications, as a supervisor and/or trainer.
Basic understanding of businesses process re-engineering.

What We Offer

A competitive salary: The salary range for this position is $63,484-$91,259 annually, depending on experience.
Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

Plan and deliver training for EMPI, Client Registration/ADT, Client Scheduling, and HealthNet systems, including scheduling sessions and managing logistics.
Provide system training during nursing orientation and additional sessions as needed.
Manage end-user access, ensure confidentiality compliance, and coordinate with IMITS and Provincial Registry teams when required.
Support selection of hardware, software, and tools for training delivery.
Develop and maintain training materials reflecting current software releases and updates.
Assist users in defining and documenting workflow changes related to new systems or updates.
Support business analysts and data quality teams by implementing process changes aligned with MOH, CIHI MIS, provincial, and organizational guidelines.
Participate in user-acceptance testing to understand system functionality and issues raised.
Maintain an accurate training environment that reflects live system standards and configurations.
Provide end-user support, including troubleshooting and process guidance.
Maintain subject-matter expertise across EMPI, Registration/ADT, Scheduling, and HealthNet systems.
Represent the program at meetings and support adoption of new policies and initiatives.
Monitor and evaluate training outcomes to ensure client satisfaction and continuous improvement.
Perform other related duties as assigned.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

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More about this job

Responsibilities

The User Readiness Specialist will design, deliver, and evaluate training programs for clinical and non-clinical staff on registration and scheduling systems. They will also manage end-user access, maintain training materials, and support workflow changes to ensure organizational standards are met.

Requirements

Candidates must hold a Bachelor's degree or Diploma in Business, Management, or IT, along with two to three years of experience in software implementation project management. Strong knowledge of registration workflows, information security policies, and the ability to train diverse user groups is required.

Skills

Software implementation
Project management
Training delivery
Client registration
Scheduling systems
Data quality
Workflow documentation
Microsoft Office
Information security
Confidentiality guidelines
Business process re-engineering
User-acceptance testing
Communication skills
Interpersonal skills
Troubleshooting
System training

Benefits

Professional development
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

User Readiness
CERNER
EMPI
ADT
HealthNet
Software Implementation
Project Management
Training
Client Registration
Scheduling
Healthcare
Information Security
FOIPPA
Workflow
Business Process Re-engineering
User-Acceptance Testing
Data Quality
Clinical Staff
Registration Standards
Documentation

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