Jobs in Canada

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Added 15 mins ago
G
Cybersecurity Consultant II - CAN
GLI
Fredericton, NB · Moncton, NB · Halifax, NS
- Full-time
Mentors junior consultants, providing technical guidance, feedback, and support for their professional development.
Added 15 mins ago
Medical Office Assistant
1191451 Alberta Ltd
Red Deer, AB
The Medical Office Assistant provides responsive, professional administrative support to the Red Deer Primary Care Network, with dedicated support for Nurse Practitioner clinical programs…
Added 15 mins ago
CA
Disability Services Worker - Complex Needs
Core Association
Medicine Hat, AB
- $17.5 to $22 CAD / hour
…activities, personal care, implementation of programs that help support an individual’s growth, problem solving, along with promoting life skills such as cooking, cleaning and daily…
Added 15 mins ago
CA
Disability Services Worker
Core Association
Medicine Hat, AB
- $16 to $22 CAD / hour
- Full-time
Personal and custodial care, community inclusion and support with recreation and leisure activities, documentation in all aspects of shift routines; implementation of programs and problem…
Added 15 mins ago
FD
Warehouse Cleaner – Full-time, Permanent – Acton, ON
Fraser Direct
Acton, ON
- $18 to $19.5 CAD / hour
- Full-time
Your work will extend beyond cleaning. As part of the warehouse team, you’ll provide general labour support in different departments when needed. Priorities can change, so we’re looking for…
Added 15 mins ago
FC
Production Scheduler
FLEET CANADA INC
Fort Erie, ON
- $20 to $26 CAD / hour
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 15 mins ago
FC
Maintenance Manager
FLEET CANADA INC
Fort Erie, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 15 mins ago
FC
Manufacturing Engineer - Composites/Aerospace
FLEET CANADA INC
Fort Erie, ON
- $70,000 to $85,000 CAD / year
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 15 mins ago
FC
Liaison Engineering Specialist
FLEET CANADA INC
Fort Erie, ON
- $60,000 to $90,000 CAD / year
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 15 mins ago
FC
Quality Engineering Manager
FLEET CANADA INC
Fort Erie, ON
- $60,000 to $90,000 CAD / year
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 15 mins ago
FC
Assembly Manager - Aerospace
FLEET CANADA INC
Fort Erie, ON
- $75,000 to $95,000 CAD / year
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 15 mins ago
FC
Quality System Analyst
FLEET CANADA INC
Fort Erie, ON
- $60,000 to $70,000 CAD / year
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 15 mins ago
FC
NDT Inspector
FLEET CANADA INC
Fort Erie, ON
- $20 to $27 CAD / hour
- Full-time
We are currently launching an exciting new program and are seeking bright, talented individuals who are eager to lead and grow with our evolving organization. Our culture is grounded in…
Added 15 mins ago
FC
Program Coordinator - Aerospace
FLEET CANADA INC
Fort Erie, ON
- Full-time
Fleet Canada is seeking a motivated and driven Project Coordinator with strong leadership skills to support our team in executing program launch initiatives from start to finish. In this…
Added 15 mins ago
FC
Storekeeper, Production Control
FLEET CANADA INC
Fort Erie, ON
- $20 to $23 CAD / hour
- Full-time
Generate shortage reports, track behind-schedule items, and alert Manufacturing, Procurement, and Program Management of issues.
Added 15 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Niagara Falls, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Shelburne, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 15 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 mins ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Shelburne, ON
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 15 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Shelburne, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 15 mins ago
CI
Seasonal Associate
Carters Inc.
Ottawa, ON
- Part-time
Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
Added 29 mins ago
G-
Class 3/1 Operator
GFL - Sewer Technologies Division
Chemainus, BC
- Full-time
Added 29 mins ago
BM
Race Administrator - Winter - Full/Part-Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
…administration of the Blue Mountain/Jozo Weider Race and Freestyle program, working closely with the other Race Administrator, Supervisors and the Manager of Race, Head Coach. The Race…
Added 30 mins ago
X
Photonics Engineer System Integration
Xanadu
Toronto, ON
- Full-time
…sophisticated phase and polarization actuation experiments. Program custom Python scripts to automate lab testing, streamline data gathering, and process complex datasets…

PROVINCIAL AEROSPACE LTD

Reservations Agent

St. John's, NL, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

At PAL Airlines, we are dedicated to providing our customers with a reliable on-time performance, memorable travel experiences, and outstanding customer service. Our success is due to our people and we’re looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love of travel, take pride and ownership in what you do and have exceptional customer service skills, then you’re the person we are looking for!

PAL Airlines is currently seeking a Full-Time Permanent Reservations Agent to join our team in St. John's, NL.

About the Role:

As a Reservations Agent based in Canada, you will play a critical role in delivering exceptional customer service by managing and processing reservation requests efficiently and accurately. Your primary objective will be to assist customers in booking accommodations, transportation, or other services, ensuring their needs and preferences are met with professionalism and care. You will serve as a key point of contact, providing detailed information about availability, pricing, and policies while resolving any inquiries or issues that arise during the booking process. This role requires strong communication skills and attention to detail to maintain accurate records and support seamless transactions. Ultimately, your efforts will contribute to enhancing customer satisfaction and fostering repeat business for the organization.

Duties & Responsibilities:

Respond promptly and courteously to customer inquiries via phone, email, or online chat regarding reservations and availability.
Process new reservations, modifications, and cancellations accurately using the company’s booking system.
Provide detailed information about products, services, pricing, and policies to assist customers in making informed decisions.
Coordinate with other departments such as front desk, housekeeping, or transportation to ensure smooth service delivery.
Maintain up-to-date knowledge of promotions, packages, and seasonal offers to maximize sales opportunities.
Resolve customer complaints or issues efficiently, escalating complex cases to supervisors when necessary.
Document all interactions and transactions thoroughly to ensure accurate records and reporting.

Qualifications:

High school diploma or equivalent.
Proven experience in a customer service or reservations role, preferably within the hospitality or travel industry.
Proficiency in using reservation and booking software.
Excellent verbal and written communication skills in English.
Ability to multitask and manage time effectively in a fast-paced environment.

What we offer:

Travel privileges with PAL and its network
Comprehensive health benefits including medical, dental, vision, and life insurance
Defined Contribution Pension Plan
Employee Stock Purchase Plan
Employee Tuition Assistance Program
Employee and Family Assistance Programs

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply. 

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines

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More about this job

Responsibilities

The Reservations Agent is responsible for managing and processing reservation requests accurately while providing detailed information to customers. They also coordinate with other departments to ensure smooth service delivery and resolve customer inquiries or complaints.

Requirements

Candidates must have a high school diploma or equivalent and proven experience in a customer service or reservations role. Proficiency in booking software and excellent verbal and written communication skills are also required.

Skills

Customer service
Reservation management
Communication skills
Attention to detail
Booking software
Multitasking
Time management
Problem resolution
Data entry
Sales support

Benefits

Travel privileges
Medical insurance
Dental insurance
Vision insurance
Life insurance
Employee Stock Purchase Plan
Employee Tuition Assistance Program
Employee and Family Assistance Programs

Visa sponsorship

Not detected in the job text

Keywords

Reservations
Customer Service
Travel Industry
Hospitality
Booking System
Data Documentation
Sales Opportunities
Conflict Resolution
Communication
Multitasking
Time Management
Airlines

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