Sales Manager

PAL Airlines grew out of a renowned flight school based in St. John’s, Newfoundland and Labrador, and has since become one of the largest independent airlines in Eastern Canada. Offering scheduled flights, air charter and air cargo service, PAL Airlines has earned a global reputation for safety, service, and reliability.

In the fast-paced world of aviation, there is much more happening than meets the eye. The aviation industry offers career opportunities that extend beyond what you see during the inflight experience.

We are currently seeking a Sales Manager to join our team in Montreal, QC.

Duties and Responsibilities:

• Develop and implement sales plans to achieve territory objectives for all PAL Airlines, Air Borealis, PAL Aviation Services and MFC (PAL) as directed by the Director and VP;
• Respond to client inquiries, requests or issues. Working with various internal departments to ensure customer needs are met;
• Identify and assist in the development of product improvements for PAL Airlines scheduled service and cargo operations;
• Prepare proposals/bids, analyze current sales records, related business trends, and market development that demonstrates the benefits of PAL;
• Support VP and Director of Sales in responding to RFPs and ensure appropriate process is followed when putting forth new opportunities for bid;
• Communicate effectively with the Director of Sales to develop contracts that meet client needs, while achieving PAL objectives;
• Maintain strong relationships with key customers, travel agency partners, aviation services providers and provide ongoing support;
• Identify and assist in the execution of new sales and marketing strategies;
• Work with the Charter management group on leads, sale execution and market development;
• Work with the Marketing Division in executing sales campaigns and community events;
• Work within Amelia and the GDS systems to support clients;
• Involvement with community or industry organizations.
• Track commercial, cargo and charter account performance and identify ways to maximize client revenue potential;
• Attend trade shows, networking functions and other industry events to promote the aviation group and to build meaningful community and client relationships;
• Prospecting;
• Travel to other markets for sales;
• Other related duties as assigned.

Qualifications:

• A university degree from a recognized educational institution in Business Administration, International Business, Marketing, Sales, or a related field, or an equivalent combination of education and relevant professional experience.
• Ability to communicate effectively in both English and French;
• Direct Sales experience would be an asset;
• A positive motivating attitude;
• The ability to develop and maintain an excellent rapport with clients;
• Strong interpersonal, communication and time management skills;
• Strong negotiations and problem-solving skills;
• Must be proficient in Microsoft Office Suite of Products;
• Travel throughout our route network is required.

Language Requirements

• Bilingualism (French and English) is required.
  • Due to the nature of this role, the successful candidate will regularly communicate, both verbally and in writing, with employees, customers, airport authorities, regulators, and stakeholders throughout Québec and across Canada.

Why work for PAL Airlines?

PAL Airlines values its employees and offers a competitive benefits package.

The Perks of being one of our PALs:

• Personal travel privileges with PAL and interline agreements with multiple airlines
• Industry discounts
• Comprehensive health benefits including medical, dental, vision, and life insurance
• Pension Plan with Employer Matching
• Employee Stock Purchase Plan
• Employee Tuition Assistance Program
• Employee and Family Assistance Programs

Ready for Takeoff?

We'd love to hear from you!

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

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