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Added 3 mins ago
PC
Director - Systems Engineering & Integration
Parsons Corporation
Burnaby, BC
- Full-time
15+ years of engineering management experience on large-scale, complex transit programs
Added 3 mins ago
SN
Manager, HR
Six Nations Polytechnic
Brantford, ON
- Full-time
…development. The position provides direct support to the Senior Director, Operations and Human Resources in ensuring employee-centered programs and processes are effectively executed and…
Added 3 mins ago
OH
Program Manager, Performance, Accountability & Funding Allocation
Ontario Health
Chatham-Kent, ON · Hamilton, ON · London, ON · Owen Sound, ON · Sarnia, ON · St. Catharines, ON · Stratford, ON · Waterloo, ON · Windsor, ON
- Full-time
Provide timely, concise advice to the Director on provider performance, system pressures, financial stewardship and sector priorities.
Added 3 mins ago
UO
Development Coordinator, Corporate & Foundation Relations
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and…
Added 3 mins ago
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IT Manager
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- Full-time
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Director of Avionics
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- Full-time
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Added 3 mins ago
JI
Cost Accounting Manager
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- Full-time
…of the plant leadership team. This position reports to the Director of…
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MI
Director - Subadvisory Relationships
MFS Investment Management
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- Full-time
…environment supporting our Canadian subadvisory clients. The Director - Subadvisory Relationships will be responsible for being a key contact providing subadvisory clients with resources to…
Added 3 mins ago
C
Research Navigator | Temporary Full Time (1.0 FTE) | CHEO Research Institute
CHEO
Canada
- Full-time
SALARY: $41.33 – 48.00 per hour, Will be commensurate with skills and experience
Added 3 mins ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON · FCP
- Full-time
Added 18 mins ago
CL
General Manager - Off Campus
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Guelph, ON
- Full-time
Any other duty as assigned by a Director or Executive Committee member
Added 18 mins ago
CO
Director, Health, Safety, & Organizational Resilience
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- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 18 mins ago
UM
Monetization Director
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- Full-time
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Education Consultant – Inuktitut Curriculum Development and Support
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- Full-time
The position of Education Consultant in Curriculum Development and Support reports to the Assistant Director of the first language curriculum development department. The Curriculum…
Added 18 mins ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
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- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 18 mins ago
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Director, Finance (CSM)
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…a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 18 mins ago
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DIRECTOR OF INFORMATION TECHNOLOGY
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…challenges into concrete solutions for the business. The IT Director must be equally comfortable discussing strategy with senior management and understanding the challenges faced by teams…
Added 18 mins ago
A
Industrial Engineer
adidas
Brantford, ON
- Full-time
Perform other special projects or assignments for the Director or Senior Manager of Industrial Engineering
Added 18 mins ago
TO
Director of Corporate and Financial Services (CFO/Treasurer)
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- Full-time
Come gain a unique experience in the 2nd fastest-growing municipality in Canada!
Added 18 mins ago
LM
Head of Digital Performance
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- Full-time
Reporting to the Director of Marketing, the Digital Performance Manager plays a key role in the growth, reach, and success of the Lacroix Medical Group.
Added 18 mins ago
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Head of Department – Medical Biology Laboratory
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Added 18 mins ago
LC
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Added 18 mins ago
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Director Talent Acquisition
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The Director, Talent Acquisition leads Sonepar Canada’s national talent acquisition strategy and operating model, ensuring we can anticipate workforce needs, attract high-calibre and…
Added 18 mins ago
UO
Senior Innovation Manager, Life & Medical Sciences, Technology Transfer, Innovate Calgary
University of Calgary
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- Full-time
…mentor to more junior colleagues. This SIM will report to the Director, Life & Medical Sciences, Technology…
Added 18 mins ago
UO
Clinical Research Assistant - Faculty of Kinesiology
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Provincial Credit Union

Director, Operations

Charlottetown, PE, Canada

Salary Range: $134,338 – $158,045. · Full-time

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Job details

Pay: Salary Range: $134,338 – $158,045.
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Director, Operations

Location: Any branch location, PEI

At Provincial Credit Union, we believe banking is about more than money – it’s about people. We’re proud to be a people-first organization and to be recognized as one of Canada’s Top 100 Employers for 2026. Strong relationships are at the heart of what we do, whether we’re supporting our members, contributing to our communities, or working together as a team.

The Director, Operations provides strategic and operational leadership for PCU’s Core Banking, Lending Administration, and Deposit & Account Administration functions. This role is responsible for ensuring effective, consistent and sustainable operations through strong leadership, sound controls, process improvement and the effective use of technology. Working closely with the Chief Operating Officer, management team and cross-functional departments, the Director translates organizational priorities into operational plans, leads key initiatives and strengthens processes, systems and service delivery. The role also provides leadership and development to departmental managers, supporting accountability, collaboration and continuous improvement across PCU.

What You’ll Do

Provide strategic direction and operational oversight for Core Banking, Lending Administration, and Deposit & Account Administration, ensuring alignment with PCU’s strategic priorities.
Lead operational planning, process improvement and standardization initiatives to improve efficiency, strengthen controls and enhance the member and employee experience.
Ensure banking operations are accurate, consistent, reliable and compliant with established policies, procedures, risk requirements and service expectations.
Oversee core banking systems and related operational platforms, ensuring business needs are considered in technology initiatives, system implementations and operational changes.
Lead cross-functional projects and organizational initiatives, including the effective planning, communication and implementation of changes affecting banking operations.
Monitor operational performance, service levels, risks, capacity and resource requirements, identifying issues and implementing sustainable solutions.
Build and maintain effective relationships with internal partners, third-party providers and industry stakeholders to support reliable and effective banking operations.
Lead, coach and develop departmental managers, establishing clear expectations, accountabilities and performance objectives while supporting leadership development and succession planning.
Foster a collaborative culture of accountability and continuous improvement, encouraging employees to identify opportunities, simplify processes and contribute practical solutions.
Provide recommendations to the Chief Operating Officer and Management Team on operational priorities, systems, processes, resources and opportunities for improvement.

What You Bring

Education & Experience

A bachelor’s degree in business, commerce or a related discipline, combined with at least 10 years of progressively responsible management or leadership experience; or an equivalent combination of education, training and relevant experience within the financial services industry.
Significant experience in banking or credit union operations, administration or related financial services functions.
Demonstrated experience leading managers and multiple functional areas, including performance management and employee development.
Experience leading cross-functional projects, system implementations, process improvement initiatives and organizational change.
Experience developing and maintaining operational processes, policies, procedures and controls.
Experience managing relationships with third-party providers and strategic partners.

Skills & Competencies

Strong knowledge of banking operations, operational risk, controls and the systems and processes supporting a financial services organization.
Strategic thinking and the ability to translate organizational priorities into actionable plans and measurable outcomes.
Strong analytical, critical-thinking and decision-making skills, including the ability to identify root causes and develop practical, sustainable solutions.
Understanding of banking technology and the ability to assess business requirements related to core banking systems and other operational platforms.
A member-focused approach and the ability to balance service expectations with operational efficiency, risk management and regulatory requirements.
The ability to balance strategic priorities with day-to-day operational needs in a changing environment.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
Work-Life Balance: Three weeks’ vacation, plus four personal days, and two volunteer days each year.
Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
Salary Range: $134,338 – $158,045.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: November 8th, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.

Tagged as: 10021

Languages:

English

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