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Added 10 mins ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…
Added 10 mins ago
NB
Senior Director, IT Delivery and Technology Platforms
National Bank of Canada
Montreal, QC
- Full-time
A career as Senior Director, IT Delivery and Technology Platforms at National Bank means acting as a leader of leaders and ensuring the evolution, performance and sustainability of a…
Added 26 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…
Added 26 mins ago
C
Temporary Sales Support Associate
Coach
Markham, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 26 mins ago
C
Sales Associate II
Coach
Toronto, ON
- Part-time
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Added 26 mins ago
TS
Residential Counsellor
The Salvation Army in Canada
Hamilton, ON
- Full-time
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Added 1 hour ago
Project Director, Major Project – Tunnel & Underground Group
EBC Inc.
Mississauga, ON
Strong knowledge of financial management, as well as building codes and associated legislation;
Added 1 hour ago
AH
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Arlo Hotels
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- Full-time
Under direction of the Director of Engineering, perform general repairs and preventive maintenance of any and all equipment found in and around the hotel as needed. Specific work areas will…
Added 1 hour ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
Experience building or deploying AI-powered tools for learning, coaching or knowledge management.
Added 1 hour ago
NB
Chief Data Engineering Developer
National Bank of Canada
Montreal, QC
- Full-time
Contribute to continuous improvement, development automation, and knowledge sharing initiatives to increase team autonomy.
Added 1 hour ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
…and operational resilience programs. Reporting to the Senior Director of Business Continuity and Development, this role supports the organization’s ability to prepare for, respond to, and…
Added 1 hour ago
Health Care Aide - Casual
Optima Living
Morinville, AB
Reporting to the Director of Care, working under the leadership of a Registered Nurse or Licensed Practical Nurse, the Heath Care Aide assists residents with all activities of daily living…
Added 1 hour ago
AH
Manager
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Working in a multi-disciplinary team, reporting to the Director of EHS Operations, the Manager supports a team of Supervisors who lead front-line healthcare teams. As a culture change…
Added 1 hour ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Direction of the Director of Housekeeping/Facilities, the Executive Housekeeper will be responsible for the highest quality of cleanliness and condition within the hotel and Event…
Added 2 hours ago
L
Project Director, Heavy Civil - Future Opportunties
Ledcor
Edmonton, AB
- Full-time
We are seeking a strategic and experienced Project Director to provide executive-level leadership across our heavy civil construction projects. In this role, you will be responsible for…
Added 2 hours ago
CM
Development Officer
Coal Mine Theatre
Toronto, ON
- Full-time
…Fundraising has been led personally by Ted Dykstra, the Artistic Director. As Coal Mine’s first dedicated fundraising role, the Development Officer will work closely with Ted to both raise…
Added 2 hours ago
BF
Health Safety Environment Coordinator
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Richmond, BC
- $35 to $45 CAD / hour
- Contract
The HSE Coordinator will report to the Director, HSE and will be responsible for advising project management on the actions necessary to maintain an exceptional level of safety and to…
Added 3 hours ago
IF
Vendor Management Analyst, Tech+Lab
Intact FC
Toronto, ON · Montreal, QC · Laval, QC
- Full-time
We are looking for a detail-oriented and commercially savvy Vendor Management Analyst to join our growing Tech+Lab Expense & Vendor Management team. Reporting to the IT Business Office, you…
Added 3 hours ago
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Director, AI, Data and Analytics
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North Vancouver, BC
- Full-time
Title Director, AI, Data and Analytics Job Status Regular Full Time (Exempt) Position Overview
Added 3 hours ago
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Marketing Communications Coordinator
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Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…priorities of the School of Music (SOM) and reports to the Director of Marketing and Communications for the Performing Arts. The MCC provides marketing communications support to the unit…
Added 4 hours ago
HM
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Added 4 hours ago
FB
Project Director - Major Projects
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Added 4 hours ago
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Project Director - Major Projects
Forbes Bros. Group of Companies
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Advanced knowledge of construction safety, QA/QC systems, schedule management, productivity optimization, and project risk mitigation.
Added 4 hours ago
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Project Director - Major Projects
Forbes Bros. Group of Companies
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- Full-time
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Added 4 hours ago
FB
Project Director - Major Projects
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Provincial Credit Union

Director, Operations

Charlottetown, PE, Canada

Salary Range: $134,338 – $158,045. · Full-time

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Job details

Pay: Salary Range: $134,338 – $158,045.
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Director, Operations

Location: Any branch location, PEI

At Provincial Credit Union, we believe banking is about more than money – it’s about people. We’re proud to be a people-first organization and to be recognized as one of Canada’s Top 100 Employers for 2026. Strong relationships are at the heart of what we do, whether we’re supporting our members, contributing to our communities, or working together as a team.

The Director, Operations provides strategic and operational leadership for PCU’s Core Banking, Lending Administration, and Deposit & Account Administration functions. This role is responsible for ensuring effective, consistent and sustainable operations through strong leadership, sound controls, process improvement and the effective use of technology. Working closely with the Chief Operating Officer, management team and cross-functional departments, the Director translates organizational priorities into operational plans, leads key initiatives and strengthens processes, systems and service delivery. The role also provides leadership and development to departmental managers, supporting accountability, collaboration and continuous improvement across PCU.

What You’ll Do

Provide strategic direction and operational oversight for Core Banking, Lending Administration, and Deposit & Account Administration, ensuring alignment with PCU’s strategic priorities.
Lead operational planning, process improvement and standardization initiatives to improve efficiency, strengthen controls and enhance the member and employee experience.
Ensure banking operations are accurate, consistent, reliable and compliant with established policies, procedures, risk requirements and service expectations.
Oversee core banking systems and related operational platforms, ensuring business needs are considered in technology initiatives, system implementations and operational changes.
Lead cross-functional projects and organizational initiatives, including the effective planning, communication and implementation of changes affecting banking operations.
Monitor operational performance, service levels, risks, capacity and resource requirements, identifying issues and implementing sustainable solutions.
Build and maintain effective relationships with internal partners, third-party providers and industry stakeholders to support reliable and effective banking operations.
Lead, coach and develop departmental managers, establishing clear expectations, accountabilities and performance objectives while supporting leadership development and succession planning.
Foster a collaborative culture of accountability and continuous improvement, encouraging employees to identify opportunities, simplify processes and contribute practical solutions.
Provide recommendations to the Chief Operating Officer and Management Team on operational priorities, systems, processes, resources and opportunities for improvement.

What You Bring

Education & Experience

A bachelor’s degree in business, commerce or a related discipline, combined with at least 10 years of progressively responsible management or leadership experience; or an equivalent combination of education, training and relevant experience within the financial services industry.
Significant experience in banking or credit union operations, administration or related financial services functions.
Demonstrated experience leading managers and multiple functional areas, including performance management and employee development.
Experience leading cross-functional projects, system implementations, process improvement initiatives and organizational change.
Experience developing and maintaining operational processes, policies, procedures and controls.
Experience managing relationships with third-party providers and strategic partners.

Skills & Competencies

Strong knowledge of banking operations, operational risk, controls and the systems and processes supporting a financial services organization.
Strategic thinking and the ability to translate organizational priorities into actionable plans and measurable outcomes.
Strong analytical, critical-thinking and decision-making skills, including the ability to identify root causes and develop practical, sustainable solutions.
Understanding of banking technology and the ability to assess business requirements related to core banking systems and other operational platforms.
A member-focused approach and the ability to balance service expectations with operational efficiency, risk management and regulatory requirements.
The ability to balance strategic priorities with day-to-day operational needs in a changing environment.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
Work-Life Balance: Three weeks’ vacation, plus four personal days, and two volunteer days each year.
Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
Salary Range: $134,338 – $158,045.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: November 8th, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.

Tagged as: 10021

Languages:

English

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