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Added 7 mins ago
CL
General Manager - Off Campus
Campus Living Centres
Guelph, ON
- Full-time
…housekeeping, maintenance, finance, human resources, payroll, and staff development. The General Manager must possess strong communication skills, both verbal and written, and demonstrate…
Added 7 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 7 mins ago
T
Manager III, Regulatory & Policy Governance - TD Asset Management
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 7 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
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Quebec, QC
- Full-time
The IT Director will therefore need to maintain close contact with the various business units and network teams to understand their needs, anticipate challenges, and ensure that…
Added 7 mins ago
A
Industrial Engineer
adidas
Brantford, ON
- Full-time
Perform other special projects or assignments for the Director or Senior Manager of Industrial Engineering
Added 7 mins ago
TO
Director of Corporate and Financial Services (CFO/Treasurer)
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The Blue Mountains, ON
- Full-time
As the new Director of Corporate and Financial Services, you are an insightful and proven strategic advisor to elected officials with a view to both short and long-term planning and…
Added 7 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…high-performing strategies that generate a tangible impact on our business objectives. Their daily challenge: transforming data into opportunities, strategies into results, and ideas into…
Added 7 mins ago
LM
Head of Department – Medical Biology Laboratory
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Quebec, QC
- Full-time
Reporting to the Laboratory Director and working closely with the two Assistant Managers, the successful candidate will be a hands-on manager, present on the shop floor and involved in…
Added 7 mins ago
LC
Special Accounts Advisor
Libro Credit Union
London, ON
- Full-time
Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people,…
Added 7 mins ago
SC
Director Talent Acquisition
Sonepar Canada
Surrey, BC
- Full-time
An opportunity for career development across many business departments within our organization.
Added 7 mins ago
UO
Senior Innovation Manager, Life & Medical Sciences, Technology Transfer, Innovate Calgary
University of Calgary
Calgary, AB
- Full-time
…mentor to more junior colleagues. This SIM will report to the Director, Life & Medical Sciences, Technology…
Added 8 mins ago
M
P&O Business Partner
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- Full-time
As P&O Business Partner you will be a trusted advisor to the Factory Site Line Manager and Supply Chain Leadership Team, partnering to deploy regional and functional people priorities…
Added 8 mins ago
C
Senior Account Manager
Citylitics
Toronto, ON
- Full-time
Citylitics is hiring a proactive, analytical, and commercially driven Senior Account Manager reporting to the Director of Account Management.
Added 8 mins ago
E
Senior Manager, Digital Strategy & Operations
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Toronto, ON
- Full-time
Work with Finance and DIO leaders on budget planning, SG&A targets, resource allocation, and business case development, ensuring investments tie to outcomes
Added 23 mins ago
Senior Consultant, Employee Relations
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Calgary, AB · Edmonton, AB · Ottawa, ON
Reporting to the Associate Director, Employee Relations, the Senior Consultant will provide a wide range of labour and employee relations services, including negotiating collective…
Added 23 mins ago
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AI Automation & Platform Analyst (Senior Analyst)
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Added 23 mins ago
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Associate Director, Search
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Toronto, ON
- Full-time
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Added 23 mins ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
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Added 38 mins ago
C
Temporary Sales Associate
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- Part-time
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Added 38 mins ago
R|
Executive Assistant
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Montreal, QC
- Full-time
Department / Research Program: Child Health and Human Development
Added 38 mins ago
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- Full-time
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Added 38 mins ago
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Senior Manager, Corporate Solutions – Human Resources, Legal Services, and Service Center Solutions Portfolios (T & I) (Telework/Hybrid)
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- Full-time
Reporting to the Senior Director, Corporate Solutions, you will be able to leverage your experience in product management, as you will be responsible for supporting our business partners in…
Added 38 mins ago
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Director, Corporate Real Estate & Facilities
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- Full-time
…hands-on execution, leading real estate initiatives that support business growth, operational efficiency, and employee…
Added 38 mins ago
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External Funding Program Administrator - PART TIME
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Commercial Management Support: Support broader Commercial Management activities based on business needs and candidate experience, such as business case development, funding applications,…

Provincial Credit Union

Director, Operations

Charlottetown, PE, Canada

Salary Range: $134,338 – $158,045. · Full-time

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Job details

Pay: Salary Range: $134,338 – $158,045.
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Director, Operations

Location: Any branch location, PEI

At Provincial Credit Union, we believe banking is about more than money – it’s about people. We’re proud to be a people-first organization and to be recognized as one of Canada’s Top 100 Employers for 2026. Strong relationships are at the heart of what we do, whether we’re supporting our members, contributing to our communities, or working together as a team.

The Director, Operations provides strategic and operational leadership for PCU’s Core Banking, Lending Administration, and Deposit & Account Administration functions. This role is responsible for ensuring effective, consistent and sustainable operations through strong leadership, sound controls, process improvement and the effective use of technology. Working closely with the Chief Operating Officer, management team and cross-functional departments, the Director translates organizational priorities into operational plans, leads key initiatives and strengthens processes, systems and service delivery. The role also provides leadership and development to departmental managers, supporting accountability, collaboration and continuous improvement across PCU.

What You’ll Do

Provide strategic direction and operational oversight for Core Banking, Lending Administration, and Deposit & Account Administration, ensuring alignment with PCU’s strategic priorities.
Lead operational planning, process improvement and standardization initiatives to improve efficiency, strengthen controls and enhance the member and employee experience.
Ensure banking operations are accurate, consistent, reliable and compliant with established policies, procedures, risk requirements and service expectations.
Oversee core banking systems and related operational platforms, ensuring business needs are considered in technology initiatives, system implementations and operational changes.
Lead cross-functional projects and organizational initiatives, including the effective planning, communication and implementation of changes affecting banking operations.
Monitor operational performance, service levels, risks, capacity and resource requirements, identifying issues and implementing sustainable solutions.
Build and maintain effective relationships with internal partners, third-party providers and industry stakeholders to support reliable and effective banking operations.
Lead, coach and develop departmental managers, establishing clear expectations, accountabilities and performance objectives while supporting leadership development and succession planning.
Foster a collaborative culture of accountability and continuous improvement, encouraging employees to identify opportunities, simplify processes and contribute practical solutions.
Provide recommendations to the Chief Operating Officer and Management Team on operational priorities, systems, processes, resources and opportunities for improvement.

What You Bring

Education & Experience

A bachelor’s degree in business, commerce or a related discipline, combined with at least 10 years of progressively responsible management or leadership experience; or an equivalent combination of education, training and relevant experience within the financial services industry.
Significant experience in banking or credit union operations, administration or related financial services functions.
Demonstrated experience leading managers and multiple functional areas, including performance management and employee development.
Experience leading cross-functional projects, system implementations, process improvement initiatives and organizational change.
Experience developing and maintaining operational processes, policies, procedures and controls.
Experience managing relationships with third-party providers and strategic partners.

Skills & Competencies

Strong knowledge of banking operations, operational risk, controls and the systems and processes supporting a financial services organization.
Strategic thinking and the ability to translate organizational priorities into actionable plans and measurable outcomes.
Strong analytical, critical-thinking and decision-making skills, including the ability to identify root causes and develop practical, sustainable solutions.
Understanding of banking technology and the ability to assess business requirements related to core banking systems and other operational platforms.
A member-focused approach and the ability to balance service expectations with operational efficiency, risk management and regulatory requirements.
The ability to balance strategic priorities with day-to-day operational needs in a changing environment.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
Work-Life Balance: Three weeks’ vacation, plus four personal days, and two volunteer days each year.
Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
Salary Range: $134,338 – $158,045.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: November 8th, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.

Tagged as: 10021

Languages:

English

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