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Added 10 mins ago
TA
Warehouse Associate (Afternoon Shift: 11:00AM - 7:30PM)
The Authentic T-Shirt Company® /SanMar Canada
Mississauga, ON
- $20 CAD / hour
- Contract
Handle any confrontational matters in a professional manner
Added 10 mins ago
RI
Financial Security Advisor, Insurance- EN
RBC Insurance
Drummondville, QC
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 10 mins ago
RI
Financial Security Advisor, Insurance- EN
RBC Insurance
Gatineau, QC
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 10 mins ago
C
Business Services Supervisor
Convergint
Calgary, AB
- Full-time
…segments, ensuring seamless internal processes and positive customer experiences for both internal and external…
Added 11 mins ago
BC
Head of Operations
BGone Consultants
Toronto, ON
- Full-time
Experience: 5+ years of operational management experience in Consumer Lending, FinTech, digital banks, or retail credit; with at least 3+ years specifically leading collections, customer…
Added 11 mins ago
C
Account Executive - Enterprise Solutions (Security Systems)
Convergint
Burnaby, BC
- Full-time
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our…
Added 11 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 11 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Experience working in geriatrics and/or rehabilitation required
Added 11 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…patients, visitors, laboratory, and hospital personnel in a professional and congenial manner at all…
Added 11 mins ago
TS
Onsite Call Center Representative (Urgent)
The Sydney Call Centre
Sydney, NS
- Other
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 11 mins ago
MC
Onsite Call Center Representative (Urgent)
MCI Careers
Sydney, NS
- Full-time
…but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS…
Added 11 mins ago
CC
Talent Acquisition Specialist
Clark Construction Management
Mississauga, ON
- Full-time
Provide a timely, professional candidate experience at every stage.
Added 26 mins ago
PA
Sales Manager
PAL Airlines
Montreal, QC
- $65,000 to $70,000 CAD / year
- Full-time
…field, or an equivalent combination of education and relevant professional…
Added 26 mins ago
1
Certified Dental Assistant - Van Dental, Vancouver, BC
123Dentist
Vancouver, BC
- $31 to $40 CAD / hour
- Full-time
Collaborative team and environment to help you succeed as a CDA. Working at Van Dental you will experience a team-oriented environment as it is a massive part of who we are
Added 26 mins ago
RI
Financial Security Advisor, Insurance- EN
RBC Insurance
Rimouski, QC
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 26 mins ago
1
Admin Senior - Inglewood Family Dental
123Dentist
Red Deer, AB
- Full-time
The ideal candidate is enthusiastic about driving innovation to enhance the patient experience, improve workflow efficiency, and foster seamless collaboration between the front desk and…
Added 26 mins ago
1
Certified Dental Assistant - Dental Studio - Mountainview Rd
123Dentist
Georgetown, ON
- Part-time
…Assistant. Working at Dental Studio Moutainview Road , you will experience a team-oriented environment as it is a massive part of who we…
Added 26 mins ago
1
Patient Coordinator - Creditview Creek Dental Care
123Dentist
Mississauga, ON
- Part-time
The ideal Patient Care Coordinator for our team will be highly motivated to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and…
Added 26 mins ago
1
Registered Dental Hygienist-Relocate to Sault Ste. Marie
123Dentist
Sault Ste. Marie, ON
- $45 to $52 CAD / hour
- Full-time
Experience with dental practice management software such as Dentrix is considered an asset
Added 26 mins ago
1
Registered Dental Hygienist - Wainwright Family Dental
123Dentist
Wainwright, AB
- Full-time
Clinical development team to support your professional growth
Added 26 mins ago
1
Registered Dental Hygienist - Village Mall Dental
123Dentist
Red Deer, AB
- Full-time
Experience with dental practice management software such as Dentrix is considered an asset
Added 26 mins ago
1
Registered Dental Hygienist - Birchland Dental
123Dentist
Ponoka, AB
- Full-time
…Registered Dental Hygienist. Working at Birchland Dental , you will experience a team-oriented environment as it is a massive part of who we…
Added 26 mins ago
1
Patient Coordinator - Meadow Dental Care
123Dentist
Brampton, ON
- $22 to $24 CAD / hour
- Part-time
The ideal Patient Care Coordinator for our team will be highly motivated to facilitate the patient’s office experience in being seamless and ensure the patient leaves well informed and…
Added 26 mins ago
1
Certified Dental Assistant - Altima Bramalea Dental Centre
123Dentist
Brampton, ON
- $22 to $25 CAD / hour
- Part-time
Collaborative team and environment to help you succeed as a CDA. Working at Altima Bramalea Dental Centre, you will experience a team-oriented environment as it is a massive part of who we…
Added 26 mins ago
1
Registered Dental Hygienist - Eastgate Dental Centre - Sundays
123Dentist
Hamilton, ON
- $48 to $50 CAD / hour
- Part-time
…Dental Hygienist. Working at Eastgate Dental Centre, you will experience a team-oriented environment as it is a massive part of who we…

Provincial Credit Union

Member Experience Representative

PE, Canada
PEI, PE, C1A 7L3, Canada

Salary range for this position: $45,870 - $50,967. · Full-time

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Job details

Pay: Salary range for this position: $45,870 - $50,967.
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Member Experience Representative

Branch Location: Any branch, PE

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026.

When you join us, you’ll become part of a supportive, innovative team that’s passionate about delivering exceptional member experiences and making a real impact in our communities. If you’re ready to grow your career while helping others grow their financial future, we’d love to meet you.

What You’ll Do:

As a Member Experience Representative, you will be the first point of contact for members and prospective members, providing friendly, knowledgeable support across our digital channels. You’ll:

Assist members with inquiries, account issues, and digital banking services, referring complex matters as needed.
Support members with financial transactions and card services when required.
Guide members in using self-service technologies (ATMs, online banking, mobile app, e-statements, etc.).
Open new accounts digitally through ASAPP and update member information in Know Your Member (KYM).
Identify member needs, make referrals, and promote credit union products and services.
Maintain up-to-date knowledge of products, services, and digital tools through ongoing training.
Schedule appointments and advise members on required documentation.
Protect the confidentiality of member information and ensure internal materials remain secure.

What You Have:

Post-secondary diploma in a related field plus at least two years of customer service experience.
Strong organizational skills and exceptional attention to detail.
Professional, polished communication -both verbal and written - and a high level of discretion.
Ability to learn new systems quickly; intermediate proficiency in Microsoft Office Suite.
Tech-savvy mindset with comfort navigating multiple digital platforms.
Flexibility in working hours, including the ability to work expanded hours when necessary, and should be capable of working from home as required.

What we offer:

We believe in taking care of our people so they can take care of our members. Here’s what you can expect when you join our team:

People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
Salary range for this position: $45,870 - $50,967.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: Nov 12th, 2026

Apply About employer

More about this job

Responsibilities

The Member Experience Representative serves as the primary point of contact for members, providing support for digital banking, account inquiries, and financial transactions. They are responsible for promoting credit union products, maintaining accurate member records, and guiding members through self-service technologies.

Requirements

Candidates must possess a post-secondary diploma in a related field and at least two years of customer service experience. Strong organizational skills, proficiency in Microsoft Office, and the ability to navigate digital platforms are essential for this role.

Skills

Customer service
Digital banking
Financial transactions
Account management
Communication
Organizational skills
Attention to detail
Microsoft Office Suite
Tech-savvy
Problem solving
Confidentiality
Data entry

Benefits

Health coverage
Dental coverage
Sick time
Group Retirement Savings Plan
Vacation
Personal days
Volunteer days
Tuition reimbursement
Training opportunities
Fitness allowance
Clothing allowance
Reduced employee loan rates
Reduced mortgage rates

Visa sponsorship

Not detected in the job text

Keywords

Member Experience
Financial Institution
Digital Banking
ASAPP
Know Your Member
KYM
Customer Service
Microsoft Office Suite
Banking
Credit Union
Account Management
Financial Services
Digital Platforms
Communication
Bondability

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