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Added 26 mins ago
KL
Temporary Truck and Coach Technician
Kawartha Lakes
Kawartha Lakes, ON
- Temporary
Ability to work independently or as an effective member of a team
Added 26 mins ago
SH
Social Worker (BSW)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Participating as a member of the healthcare team and interpreting social, psychological, emotional and family problems to the team; maintaining excellent working relationships with team…
Added 26 mins ago
J
Human Resources Advisor
JobsMedia.io
Quebec, QC
- Full-time
Novo is looking for a human resources advisor to complete its team as part of a maternity leave replacement. You will be able to work in hybrid mode from our Quebec office.
Added 26 mins ago
SH
General Duty Lab Technologist -Rural
Shared Health-Soins Communs
Selkirk, MB
- Full-time
Demonstrated ability to work both independently and as a team member.
Added 26 mins ago
WR
Health Care Aide - Home Care Program - Access Downtown - 640 Main St
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Ability to work independently and/or as a member of a team seeking assistance as required.
Added 26 mins ago
J
Social services worker
JobsMedia.io
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- Full-time
Establish group and personalized care plans working as a member of an interdisciplinary team
Added 26 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 26 mins ago
A(
Delivery Lead - Operations Transformation
AXIS (AXIS Capital)
Halifax, NS
- Full-time
…and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an…
Added 41 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…
Added 41 mins ago
SL
E-Commerce Shipping Associate (Seasonal, Part-Time)
Sporting Life
Ottawa, ON
- Part-time
Sporting life is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners,…
Added 41 mins ago
RM
Occupational Therapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The hospital is currently seeking a Temporary full-time Occupational Therapist to join their team. The position will act as a float, assigned, as required, to the various units within the…
Added 41 mins ago
RM
Occupational Therapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The hospital is currently seeking a Temporary Part-time Occupational Therapist to join their team. The position will act as a float, assigned, as required, to the various units within the…
Added 41 mins ago
RM
Physiotherapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The hospital is currently seeking a Temporary Full-Time Physiotherapist position to join their team. The position will act as a float assigned, as required, to the various units within the…
Added 41 mins ago
J
Human Resources Advisor (external consulting services)
JobsMedia.io
Longueuil, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 41 mins ago
J
Human Resources Advisor (external consulting services)
JobsMedia.io
Quebec, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 41 mins ago
J
Human Resources Advisor (external consulting services)
JobsMedia.io
Laval, QC
- Full-time
Novo is looking for a general human resources (HR) advisor to complete its team. Your primary role will be to get involved in Novo's HR consulting services in order to support external…
Added 41 mins ago
SH
General Duty Radiology Technologist
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…support functions required as part of the multi-disciplinary team approach of service delivery and other duties as assigned. The incumbent will maintain a safe environment in accordance…
Added 41 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order…
Added 41 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The successful candidate will join the team to tackle some of the most challenging problems. By following a systematic 8D problem solving process, the team member will analyze service data,…
Added 41 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 41 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 41 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 41 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 41 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 41 mins ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology,…

Provincial Credit Union

Member Experience Representative

PE, Canada
PEI, PE, C1A 7L3, Canada

Salary range for this position: $45,870 - $50,967. · Full-time

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Job details

Pay: Salary range for this position: $45,870 - $50,967.
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Member Experience Representative

Branch Location: Any branch, PE

At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026.

When you join us, you’ll become part of a supportive, innovative team that’s passionate about delivering exceptional member experiences and making a real impact in our communities. If you’re ready to grow your career while helping others grow their financial future, we’d love to meet you.

What You’ll Do:

As a Member Experience Representative, you will be the first point of contact for members and prospective members, providing friendly, knowledgeable support across our digital channels. You’ll:

Assist members with inquiries, account issues, and digital banking services, referring complex matters as needed.
Support members with financial transactions and card services when required.
Guide members in using self-service technologies (ATMs, online banking, mobile app, e-statements, etc.).
Open new accounts digitally through ASAPP and update member information in Know Your Member (KYM).
Identify member needs, make referrals, and promote credit union products and services.
Maintain up-to-date knowledge of products, services, and digital tools through ongoing training.
Schedule appointments and advise members on required documentation.
Protect the confidentiality of member information and ensure internal materials remain secure.

What You Have:

Post-secondary diploma in a related field plus at least two years of customer service experience.
Strong organizational skills and exceptional attention to detail.
Professional, polished communication -both verbal and written - and a high level of discretion.
Ability to learn new systems quickly; intermediate proficiency in Microsoft Office Suite.
Tech-savvy mindset with comfort navigating multiple digital platforms.
Flexibility in working hours, including the ability to work expanded hours when necessary, and should be capable of working from home as required.

What we offer:

We believe in taking care of our people so they can take care of our members. Here’s what you can expect when you join our team:

People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
Salary range for this position: $45,870 - $50,967.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).

Closing Date: Nov 12th, 2026

Apply About employer

More about this job

Responsibilities

The Member Experience Representative serves as the primary point of contact for members, providing support for digital banking, account inquiries, and financial transactions. They are responsible for promoting credit union products, maintaining accurate member records, and guiding members through self-service technologies.

Requirements

Candidates must possess a post-secondary diploma in a related field and at least two years of customer service experience. Strong organizational skills, proficiency in Microsoft Office, and the ability to navigate digital platforms are essential for this role.

Skills

Customer service
Digital banking
Financial transactions
Account management
Communication
Organizational skills
Attention to detail
Microsoft Office Suite
Tech-savvy
Problem solving
Confidentiality
Data entry

Benefits

Health coverage
Dental coverage
Sick time
Group Retirement Savings Plan
Vacation
Personal days
Volunteer days
Tuition reimbursement
Training opportunities
Fitness allowance
Clothing allowance
Reduced employee loan rates
Reduced mortgage rates

Visa sponsorship

Not detected in the job text

Keywords

Member Experience
Financial Institution
Digital Banking
ASAPP
Know Your Member
KYM
Customer Service
Microsoft Office Suite
Banking
Credit Union
Account Management
Financial Services
Digital Platforms
Communication
Bondability

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