Administrative Secretary
- Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Administrative Secretary, Respiratory Clinic Clerks
Vancouver, BC
Are you efficient and detail oriented? Effectively handle administrative tasks so our department runs smoothly and we can provide patients with the best care.
What You’ll Do
BC Children’s Hospital’s is part of the Provincial Health Services Authority (PHSA).Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Req No
Job type:
Wage
Location:
Days
What we do
BC Children’s Hospital (BCCH) bcchildrens.ca provides care for the most seriously ill or injured children from across British Columbia. BCCH is part of Provincial Health Services Authority (PHSA).
PHSA plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
Vancouver, BC
Are you efficient and detail oriented? Effectively handle administrative tasks so our department runs smoothly and we can provide patients with the best care.
What You’ll Do
- Transcribes and types a variety of material such as consult reports, patient histories/reports, research papers and abstracts, manuscripts and papers for publication, grant proposals/applications, statistics and minutes of meetings from drafts or dicta equipment. Distributes materials as necessary. Prints out or types appointment lists and appointment letters as requested for patients and staff/physicians and sends via email or regular mail. Composes correspondence/letters for routine inquiries and submits for signature.
- Maintains appointment calendars by determining the urgency of requests, scheduling appointments, arranging meetings and vacations, altering schedules when deemed necessary, notifying participants and booking rooms and equipment. Makes travel arrangements as required. Prepares physician’s on-call roster for coverage and distributes schedule.
- Supports the academic and research activities of the Division/Department by preparing materials for presentation and handout. Maintains curriculum vitae for medical staff. Provides orientation to new Fellows and Residents by performing duties such as arranging for Hospital ID, setting up on Hospital systems, such as patient registration and transcription system, assigning lockers and giving an overview of workflow. Provides clinical administrative support to Residents and Fellows including the preparation of materials. Prepares schedules including the on-call schedule for Residents and Fellows.
- Attends departmental and other team meetings as required to gather information, type and distribute agenda items and provide secretarial support. Prepares minutes/reports and take follow up action.
- Answers telephone, screens callers, greets and redirects visitors, responds to queries, takes/relays messages and/or redirects callers to appropriate personnel or area. Screens and prioritizes incoming material for the attention of appropriate personnel.
- Receives and processes requests for appointments and referrals using information provided from referring doctors’ offices and/or patient charts. Co-ordinates, pre-registers and confirms patient appointments with medical staff and/or professionals in the assigned area as well as with parents, making additions, deletions and changes to appointments, as necessary. Schedules follow up appointments for patients as needed and confirms appointments in advance of scheduled times. Notifies the appropriate departments and patients/families of any cancellations.
- Obtains written, signed consents from parent(s) or guardian(s), authorizing release of information. Obtains other essential information in accordance with established policies and procedures regarding the release of client information. Records demographic information when patient arrives and explains multi-disciplinary appointment system to parent(s) or guardian(s).
- Sets-up and maintains filing and distribution systems for a variety of records and files such as charts, laboratory reports and correspondence by indexing binders/logs, creating and labeling files and filing material as appropriate.
- Prepares expense claim forms for physician payment when requested and sends to appropriate hospital department for processing. Prepares Fee for Service billing statements as needed and submits to Medical Services Commission.
- Compiles, maintains and stores patient information, various statistics, index cards and related medical information. Inputs data to appropriate database, and prepares summary reports using manual/computerized spreadsheets. Accesses and extracts requested data from the computer system for appointment and other purposes; prints and forwards to designated personnel according to established procedures.
- Monitors departmental level of office supplies and equipment, replenishing supplies as needed, requesting equipment repairs when needed, completing expense claim forms for professional and miscellaneous expenses and obtaining authorization from administrative manager.
- Performs other related duties as required.
- Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription
- Three (3) year’s recent, related experience or an equivalent combination of education, training and experience.
- Keyboard at least 60 wpm.
- Communicate effectively verbally and in writing.
- Organize work
- Deal with others effectively
- Operate related equipment.
BC Children’s Hospital’s is part of the Provincial Health Services Authority (PHSA).Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to more than 2,000 in-house training programs.
- Enjoy a comprehensive benefits package, including municipal pension plan.
- 12 annual statutory holidays with generous vacation entitlement and accruement.
Req No
Job type:
Wage
Location:
Days
What we do
BC Children’s Hospital (BCCH) bcchildrens.ca provides care for the most seriously ill or injured children from across British Columbia. BCCH is part of Provincial Health Services Authority (PHSA).
PHSA plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
More about this job
Responsibilities
Provides administrative and medical secretarial support to the respiratory clinic, including transcription, correspondence, scheduling, meeting support, and coordination of patient appointments and referrals. Maintains patient and departmental records, prepares reports and billing documents, supports physicians and trainees, and manages office supplies and equipment.
Requirements
Requires Grade 12, graduation from a recognized secretarial program that includes medical transcription, and three years of recent related experience or an equivalent combination of education, training, and experience. Applicants must be able to type at least 60 words per minute and communicate effectively, organize work, deal effectively with others, and operate related equipment.
Skills
- Medical Transcription
- Typing
- Written Communication
- Verbal Communication
- Organization
- Appointment Scheduling
- Calendar Management
- Patient Records Management
- Data Entry
- Database Use
- Spreadsheet Reporting
- Filing And Records Management
- Meeting Coordination
- Telephone And Visitor Support
- Medical Administrative Support
- Operating Office Equipment
Benefits
- Health And Wellness Programs
- Professional Development Programs
- Municipal Pension Plan
- Statutory Holidays
- Vacation Entitlement
- Onsite Fitness Classes
- Recreational Program Discounts
- Travel Discounts
- Technology Discounts
- Car And Bike Sharing
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
- Customer Service & Support
Keywords
- Medical Transcription
- Secretarial Program
- Patient Histories
- Consult Reports
- Appointment Scheduling
- Referral Processing
- Patient Registration
- Medical Records
- Patient Information
- Data Entry
- Database
- Spreadsheets
- Statistical Reports
- Correspondence
- Meeting Minutes
- On-Call Rosters
- Resident And Fellow Orientation
- Curriculum Vitae
- Consent Forms
- Release Of Information
- Fee For Service Billing
- Expense Claims
- Filing Systems
- Medical Services Commission
- Hospital Systems