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Provincial Health Services Authority

Clerk, Accounts Receivable

New Westminster, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Job Summary

Reporting to the Supervisor, Accounts Receivable, the Clerk, Accounts Receivable maintains patient accounts,

processes patient billings and claims, follows up on billing errors and delinquent accounts, and prepares

adjustments as required and as according to established procedures.

Duties/Accountabilities

Maintains patient accounts by reviewing and checking information related to the patient account, and

processing required adjustments such as preparing vouchers or refunds, and posting from journal to the

accounts receivable ledger.

Processes billings and claims by electronically submitting, printing, checking and adjusting as required.

Bills, claims, and issues statements for patient and other similar accounts.

Reconciles account balances by matching information such as invoices issued, payments received and

refunds, identifying differences and rectifying variances by preparing adjustment/reversal information

such as journal vouchers and credit balance refunds.

Responds to patient inquiries in person or by telephone by providing written or verbal responses.

Prepares claim forms and itemized statements for patients as required.

Reviews the aged trial balance for outstanding accounts and follows up on delinquent accounts by

performing duties such as initiating telephone contact or written correspondence, following re-billing

procedures, and utilizing system notes, all according to established procedure.

Reviews inpatient and outpatient admission records to ensure complete and accurate information

necessary for billing. Enters charges and payments into the billing systems from source documents. In

some systems, will be required to determine appropriate charges and general ledger codes.

Records and reports statistical and financial information related to accounts receivable to the supervisor

as required.

Performs other related duties as required.

Qualifications

Education, Training & Experience

Grade 12, successful completion of a recognized accounting course, and two years’ recent related experience

or an equivalent combination of education, training, and experience.

Skills & Abilities

l Ability to keyboard at 45 w.p.m.

l Ability to communicate effectively both verbally and in writing.

l Ability to deal with others effectively.

l Physical ability to carry out the duties of the position.

l Ability to organize work.

l Ability to operate related equipment.

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More about this job

Responsibilities

Maintains patient accounts by processing billings, claims, payments, refunds, adjustments, and account reconciliations. Follows up on billing errors and overdue accounts, responds to patient inquiries, reviews admission records, and reports accounts receivable statistics and financial information.

Requirements

Requires Grade 12, successful completion of a recognized accounting course, and two years of recent related experience, or an equivalent combination of education, training, and experience. Candidates must be able to keyboard at 45 words per minute, communicate effectively, work well with others, organize work, operate related equipment, and perform the position's physical duties.

Skills

Accounts Receivable
Patient Account Maintenance
Billing and Claims Processing
Account Reconciliation
Delinquent Account Follow-Up
Journal Vouchers
Refund Processing
Data Entry
Financial Recordkeeping
Written Communication
Verbal Communication
Organization
Keyboarding
Customer Service

Visa sponsorship

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Keywords

Accounts Receivable
Patient Accounts
Billing
Claims Processing
Account Reconciliation
Aged Trial Balance
Delinquent Accounts
Journal Vouchers
Credit Balance Refunds
Patient Statements
Admission Records
Billing Systems
General Ledger Codes
Financial Reporting
Statistical Reporting
Accounting Course
Keyboarding

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