Closed listing
Health Unit Clerk, Various Programs
- Victoria, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Job Summary
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception/switchboard duties.
Duties/Accountabilities
Education, Training and Experience
Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
Skills And Abilities
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Performs a variety of clerical duties related to the operation of the Program Area or Unit such as booking and coordinating appointments, diagnostic tests and procedures, processing clinician orders, preparing requisitions and reception/switchboard duties.
Duties/Accountabilities
- Transcribes and processes clinician orders by completing and forwarding requisitions for tests or services, using the electronic health record system to schedule; tests or services with the appropriate departments/processes; return appointments, appointments of various types and related data into the electronic health record, and communicates various information according to procedure.
- Organizes diagnostic and therapeutic services for patients by co-ordinating numerous interrelated appointments. Prepares and communicates related instructions to patients in person, by telephone, by mail or virtual.
- Gathers patient information for medical appointments to assist in facilitating an efficient patient flow. Requests, receives and transports patient information to designated clinical area. Prepares documents for clinical team and patient.
- Performs a variety of receptionist duties such as greeting and registering patients and supporting way finding, answering the telephone/switchboard and responding in person by triage inquiries, relaying verbal and written messages.
- Participates in the onboarding and orientation of staff through methods such as demonstrating work procedures and answering related queries. Supports student clinical practicums as required
- Maintains a safe environment for patients, families and staff by adhering to safety policies and standards and emergency procedures.
- Participates as a collaborative member of the health care team.
- Performs other related duties as assigned.
Education, Training and Experience
Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one (1) year’s recent, related experience or an equivalent combination of education, training and experience.
Skills And Abilities
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to keyboard 40 w.p.m.
- Ability to organize work.
- Ability to operate related equipment.
- Ability to utilize a variety of computer software applications.
More about this job
Responsibilities
Coordinates patient appointments, diagnostic tests, procedures, clinician orders, and related instructions using the electronic health record system. Provides reception and communication support, prepares and manages patient and clinical documents, and contributes to a safe, collaborative care environment.
Requirements
Requires Grade 12, medical terminology, and graduation from a recognized Nursing Unit Clerk Program, plus one year of recent related experience or an equivalent combination of education, training, and experience. Candidates must communicate effectively, organize work, keyboard at 40 words per minute, operate related equipment, and use a variety of computer applications.
Skills
- Verbal Communication
- Written Communication
- Interpersonal Communication
- Appointment Coordination
- Electronic Health Record Systems
- Medical Terminology
- Order Processing
- Reception Duties
- Telephone and Switchboard Operation
- Organization
- Keyboarding
- Equipment Operation
- Team Collaboration
- Patient Safety
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Health Unit Clerk
- Nursing Unit Clerk Program
- Medical Terminology
- Grade 12
- Electronic Health Record
- Clinician Orders
- Requisitions
- Appointment Scheduling
- Diagnostic Tests
- Therapeutic Services
- Patient Flow
- Patient Information
- Clinical Documents
- Reception
- Switchboard
- Patient Registration
- Wayfinding
- Staff Onboarding
- Clinical Practicums
- Patient Safety
- Emergency Procedures
- Keyboarding
- Healthcare Team