Jobs in Canada

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Added 56 mins ago
MD
Research Analyst Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 56 mins ago
MD
Provider Support Policy Analyst / State Program Administrator Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift: Day Shift
Added 56 mins ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
…Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 56 mins ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
…Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 56 mins ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
…Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 56 mins ago
MB
Business Analyst/ Analyste d'affaires
Maison Battat Inc.
Montreal, QC
- Full-time
…talented and motivated individuals, we design and manufacture high quality, educational, and innovative toys that kids and parents around the world have loved for over 45…
Added 1 hour ago
AC
Senior Analyst, Transfer Pricing
ACCA Careers
Toronto, ON
- Full-time
Make an impact with our Transfer Pricing team as a Senior Analyst. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework.…
Added 2 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…compliance with business policies, documented procedures and data quality…
Added 2 hours ago
GO
Negotiation and Implementation Analyst
Government of Yukon
Whitehorse, YT
- Full-time
As a Negotiation and Implementation Analyst, you will support and contribute to government-to-government negotiation and implementation files with Indigenous governments and other partners.…
Added 7 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Vancouver, BC
- Full-time
…infrastructure, and technology that support it. As a Senior CDO Analyst, you will lead investigations and incident response while helping reinvent how the SOC operates, turning repeatable…
Added 7 hours ago
TT
Senior Data Analyst
TRM Technologies Inc.
Ottawa, ON
- Contract
We're seeking a Senior Data Analyst for a contract running December 2026 to November 2027. The ideal candidate must hold a valid Government of Canada security clearance at Reliability…
Added 7 hours ago
TT
Senior Quality Assurance Analyst
TRM Technologies Inc.
Ottawa, ON
- Contract
We're seeking a Senior Quality Assurance Analyst for a contract running December 2026 to November 2027. The ideal candidate must hold a valid Government of Canada security clearance at…
Added 7 hours ago
GO
Communications Analyst
Government of Yukon
Whitehorse, YT
- Full-time
Exceptional attention to detail and commitment to producing accurate, high-quality communications products.
Added 7 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…compliance with business policies, documented procedures and data quality…
Added 8 hours ago
Sr. Financial Analyst
Rogers Communications
Toronto, ON
Reporting to the Finance Manager, the Senior Financial Analyst will play a key role in supporting the Decision Support and Performance Management Wireless Finance team. This position is…
Added 8 hours ago
J
Explorer | Research Analyst
Jobgether
Canada
- $60,000 CAD / year
- Full-time
Must reside in Ontario, Canada
Added 8 hours ago
YE
Test Analyst
YAC Enterprise
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
Added 8 hours ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 8 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Toronto, ON
- Full-time
Position Summary: The Quality Assurance (QA) Engineer role will be responsible for running manual test of all the features being developed. They will occasionally leverage analyst and…
Added 8 hours ago
T
Circuit Analyst - New Grad Opportunity
TechInsights
Ottawa, ON
- Full-time
Are you a recent engineering graduate who wants to see how the world’s most advanced chips are designed? As a Circuit Analyst at TechInsights, you’ll do hands-on circuit and functional…
Added 8 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Vancouver, BC
- Full-time
Position Summary: The Quality Assurance (QA) Engineer role will be responsible for running manual test of all the features being developed. They will occasionally leverage analyst and…
Added 10 hours ago
A
Contracts & Contingent WF Analyst
Airswift
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
Airswift is seeking a Contracts & Contingent Workforce Analyst to work with one of our Oil & Gas clients in Calgary, AB, on a 1-year contract with the potential to become permanent.
Added 10 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Montreal, QC
- Full-time
…infrastructure, and technology that support it. As a Senior CDO Analyst, you will lead investigations and incident response while helping reinvent how the SOC operates, turning repeatable…
Added 10 hours ago
A
Contingent Workforce Coordinator
Airswift
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…requirements, and preparing complete documentation for handoff to the Analyst for contract…
Added 10 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week

Provincial Health Services Authority

IT Analyst, Server Operations, Technology Services

Burnaby, BC, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer technologies through the analysis and diagnosis of problems and outages, and formulation of solutions to technical problems, and ensures assigned equipment and software, including security equipment, is operational to a defined standard. Verifies incidents are logged, documents mitigation strategies, prioritizes and escalates according to established procedures. The IT Analyst performs system administration tasks such as formulating solutions requiring considerable knowledge of the network/system, patching operating systems and applications, and executing various scripts.

Duties/Accountabilities

Monitors infrastructure components and systems related to network, telephony, servers, storage, Microsoft Exchange, Server Operating Systems, Microsoft Active Directory, print, and security using management tools, including both formulating solutions and using vendor utilities; identifies issues (faults/exceptions), makes or recommends adjustments, and escalates issues or potential issues as required. Verifies all incidences are logged by methods such as reviewing system automated alerts for priority assignment, logs incidents and resolves or assigns to another team.
Responds to system incidents and other tickets via the service desk by performing tasks such as gathering information and feedback from user department, investigating and prioritizing incidents and tickets according to potential impact, analyzing and diagnosing problems and formulating solutions, escalating unresolved incidents and tickets as required, and communicating progress on tickets to the service desk, customers, and/or technical teams.
Analyzes intermediate technology problems and works with multidisciplinary specialists to resolve if required on more advanced issues.
Adapts existing, or creates new reports from data repositories for purpose of trending and analysis or inventory needs.
Develops system monitoring notifications by methods such as building, testing and implementing system alerts, utilizing technology vendor tools and knowledge of environmental conditions and how different technology components interact.
Documents all operations tasks in accordance with established procedures for the Technology Services team. Performs record keeping functions surrounding hardware such as inventories, equipment locations and other asset management information.
Develops and maintains technical support procedures in areas such as hardware and technical software operations and monitoring and issue remediation.
Provides training to users and technical advice and participates in planning for the installation of new/revised application systems, and provides work plans relating to the installation of hardware and software specific to systems implementations.
Participates in working groups for process improvement and projects.
Performs other related duties as required.

Qualifications

Education, Training and Experience

Grade 12, graduation from a recognized two (2) year computer systems technology diploma program plus three (3) years’ recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

Ability to type.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.

Apply on LinkedIn About employer

More about this job

Responsibilities

Monitor and support network, server, storage, telephony, email, directory, print, and security systems; investigate and resolve tier 2 incidents, document mitigation, and escalate issues as needed. Maintain systems through administration, patching, scripting, monitoring alerts, reporting, asset records, technical procedures, user training, and participation in implementation and improvement projects.

Requirements

Requires Grade 12 and a recognized two-year computer systems technology diploma, plus three years of recent related experience, or an equivalent combination of education, training, and experience. Candidates must be able to communicate effectively, work well with others, organize work, type, operate related equipment, and perform the physical duties of the position.

Skills

Tier 2 Technical Support
System Administration
Incident Management
Troubleshooting
Network Monitoring
Server Operations
Microsoft Exchange
Server Operating Systems
Microsoft Active Directory
Operating System Patching
Scripting
System Monitoring
Technical Documentation
Asset Management
Customer Communication

Visa sponsorship

Not detected in the job text

Keywords

Technology Services
Tier 2 Support
Network Monitoring
Telephony
Servers
Storage
Microsoft Exchange
Server Operating Systems
Microsoft Active Directory
Print Systems
Security Equipment
System Administration
Operating System Patching
Application Patching
Scripting
Incident Management
Service Desk
System Alerts
Vendor Utilities
Technical Troubleshooting
Data Repositories
Trend Analysis
Inventory Management
Asset Management
Technical Documentation
Hardware Operations
Software Operations
System Implementations
Process Improvement

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Work requirements

Jobs in Canada