Jobs in Canada

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Added 17 mins ago
MD
Research Analyst Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 17 mins ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 17 mins ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 18 mins ago
PH
IT Analyst, Server Operations, Technology Services
Provincial Health Services Authority
Burnaby, BC
- Full-time
The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer…
Added 18 mins ago
MB
Business Analyst/ Analyste d'affaires
Maison Battat Inc.
Montreal, QC
- Full-time
We are looking for a Business Analyst – Product Data & PIM/MDM to help improve how product information is managed, structured, governed, and distributed across the organization.This role is…
Added 47 mins ago
AC
Senior Analyst, Transfer Pricing
ACCA Careers
Toronto, ON
- Full-time
Make an impact with our Transfer Pricing team as a Senior Analyst. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework.…
Added 47 mins ago
JP
Winter Student, Validation
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Internship
Detail-Oriented Analyst: You excel at building comprehensive annual performance review reports for equipment, ensuring every detail is meticulously analyzed and documented.
Added 1 hour ago
MA
Senior Retirement Consultant
Marsh Agency
Montreal, QC
- Full-time
This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 5 hours ago
C
Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives. You will work closely with platform engineering, DevOps, security,…
Added 6 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Vancouver, BC
- Full-time
…infrastructure, and technology that support it. As a Senior CDO Analyst, you will lead investigations and incident response while helping reinvent how the SOC operates, turning repeatable…
Added 7 hours ago
L
SFMC (Salesforce Marketing Cloud) Business Analyst
LTM
ON · Ontario, Canada
- $130,000 to $150,000 CAD / year
- Full-time
Job Title : Salesforce Marketing Cloud(SFMC) Business Analyst /Solution Consultant
Added 7 hours ago
C
Salesforce Business Analyst
Cognizant
Toronto, ON
- Full-time
As a Salesforce Business Systems Analyst (BSA), you will make an impact by working closely with business and technical teams to gather requirements, design solutions, and support the…
Added 8 hours ago
YE
Test Analyst
YAC Enterprise
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
Added 8 hours ago
OD
Salesforce Product Manager
OSI Digital
Toronto, ON
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 8 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Toronto, ON
- Full-time
…the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and…
Added 8 hours ago
OD
Salesforce Product Manager
OSI Digital
Vancouver, BC
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 8 hours ago
T
Circuit Analyst - New Grad Opportunity
TechInsights
Ottawa, ON
- Full-time
Are you a recent engineering graduate who wants to see how the world’s most advanced chips are designed? As a Circuit Analyst at TechInsights, you’ll do hands-on circuit and functional…
Added 8 hours ago
OD
Salesforce Quality Analyst Tester
OSI Digital
Vancouver, BC
- Full-time
…the features being developed. They will occasionally leverage analyst and administrator skills when needed. They will assist in clarifying acceptance criteria for running manual and…
Added 8 hours ago
M
Senior Retirement Consultant
Mercer
Montreal, QC
- Other
This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 9 hours ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Montreal, QC
- Full-time
…infrastructure, and technology that support it. As a Senior CDO Analyst, you will lead investigations and incident response while helping reinvent how the SOC operates, turning repeatable…
Added 9 hours ago
MA
Senior IT Business Analyst (Insurance)
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 9 hours ago
MA
Actuarial Analyst – 2026 & 2027 New Grads - Montreal
Marsh Agency
Montreal, QC
- Full-time
…the office. The below listed teams are looking for Actuarial Analyst (2026 & 2027 New…
Added 10 hours ago
SM
RQ11834 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 11 hours ago
GC
[Disney Dreamlight Valley PC/Console] Analyste de données sénior - Senior Data Analyst
Game Companies
Montreal, QC
- Full-time
Gameloft Montreal is looking for a Senior Data Analyst to join the team working on Disney Dreamlight Valley, a cross-platform hybrid life-sim/adventure game!
Added 11 hours ago
CO
Research Analyst
County of Simcoe
Midhurst, ON
- Full-time
Provide technical, analytical, and data services required to support the research, evaluation and planning requirement of the Social and Community Services Division. The position will…

Provincial Health Services Authority

IT Analyst, Server Operations, Technology Services

Burnaby, BC, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The IT Analyst, Service Operations, provides technical tier 2 analysis of system issues and outages utilizing considerable knowledge of a networked computer environment and customer technologies through the analysis and diagnosis of problems and outages, and formulation of solutions to technical problems, and ensures assigned equipment and software, including security equipment, is operational to a defined standard. Verifies incidents are logged, documents mitigation strategies, prioritizes and escalates according to established procedures. The IT Analyst performs system administration tasks such as formulating solutions requiring considerable knowledge of the network/system, patching operating systems and applications, and executing various scripts.

Duties/Accountabilities

Monitors infrastructure components and systems related to network, telephony, servers, storage, Microsoft Exchange, Server Operating Systems, Microsoft Active Directory, print, and security using management tools, including both formulating solutions and using vendor utilities; identifies issues (faults/exceptions), makes or recommends adjustments, and escalates issues or potential issues as required. Verifies all incidences are logged by methods such as reviewing system automated alerts for priority assignment, logs incidents and resolves or assigns to another team.
Responds to system incidents and other tickets via the service desk by performing tasks such as gathering information and feedback from user department, investigating and prioritizing incidents and tickets according to potential impact, analyzing and diagnosing problems and formulating solutions, escalating unresolved incidents and tickets as required, and communicating progress on tickets to the service desk, customers, and/or technical teams.
Analyzes intermediate technology problems and works with multidisciplinary specialists to resolve if required on more advanced issues.
Adapts existing, or creates new reports from data repositories for purpose of trending and analysis or inventory needs.
Develops system monitoring notifications by methods such as building, testing and implementing system alerts, utilizing technology vendor tools and knowledge of environmental conditions and how different technology components interact.
Documents all operations tasks in accordance with established procedures for the Technology Services team. Performs record keeping functions surrounding hardware such as inventories, equipment locations and other asset management information.
Develops and maintains technical support procedures in areas such as hardware and technical software operations and monitoring and issue remediation.
Provides training to users and technical advice and participates in planning for the installation of new/revised application systems, and provides work plans relating to the installation of hardware and software specific to systems implementations.
Participates in working groups for process improvement and projects.
Performs other related duties as required.

Qualifications

Education, Training and Experience

Grade 12, graduation from a recognized two (2) year computer systems technology diploma program plus three (3) years’ recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

Ability to type.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Ability to organize work.
Ability to operate related equipment.
Physical ability to carry out the duties of the position.

Apply on LinkedIn About employer

More about this job

Responsibilities

Monitor and support network, server, storage, telephony, email, directory, print, and security systems; investigate and resolve tier 2 incidents, document mitigation, and escalate issues as needed. Maintain systems through administration, patching, scripting, monitoring alerts, reporting, asset records, technical procedures, user training, and participation in implementation and improvement projects.

Requirements

Requires Grade 12 and a recognized two-year computer systems technology diploma, plus three years of recent related experience, or an equivalent combination of education, training, and experience. Candidates must be able to communicate effectively, work well with others, organize work, type, operate related equipment, and perform the physical duties of the position.

Skills

Tier 2 Technical Support
System Administration
Incident Management
Troubleshooting
Network Monitoring
Server Operations
Microsoft Exchange
Server Operating Systems
Microsoft Active Directory
Operating System Patching
Scripting
System Monitoring
Technical Documentation
Asset Management
Customer Communication

Visa sponsorship

Not detected in the job text

Keywords

Technology Services
Tier 2 Support
Network Monitoring
Telephony
Servers
Storage
Microsoft Exchange
Server Operating Systems
Microsoft Active Directory
Print Systems
Security Equipment
System Administration
Operating System Patching
Application Patching
Scripting
Incident Management
Service Desk
System Alerts
Vendor Utilities
Technical Troubleshooting
Data Repositories
Trend Analysis
Inventory Management
Asset Management
Technical Documentation
Hardware Operations
Software Operations
System Implementations
Process Improvement

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Work requirements

Jobs in Canada