Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
A
Business Development Representative
Alphabyte
Canada
- Full-time
Alphabyte Solutions is a Toronto-area Data and AI consultancy. We help mid-market and enterprise organizations put AI to work: AI implementation, workflow automation, custom AI agents,…
Added 11 mins ago
RH
Community Disability Worker - Part-Time, Fort Saskatchewan.
Robin Hood Association
Fort Saskatchewan, AB
- $17.44 to $21.56 CAD / hour
- Part-time
All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.
Added 11 mins ago
SH
Physician Assistant - Plastics Clinic (GEN)
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Part-time
Reporting to the Division Chief of Plastics and Surgical Manager. The Physician Assistant (PA) will work with this interdisciplinary team primarily in screening, initial assessment,…
Added 12 mins ago
MI
Apprentice - Tool & Die
Magna International
St. Thomas, ON
- $33.32 to $40.64 CAD / hour
- Full-time
Maintain a clean orderly work area and job site
Added 12 mins ago
MI
Apprentice - Electrician
Magna International
St. Thomas, ON
- $33.32 to $40.64 CAD / hour
- Full-time
Maintain a clean orderly work area and job site
Added 12 mins ago
HC
Warehouse/Project Coordinator
HCS Contracting
London, ON
- Full-time
…than years of experience. Working directly with our Regional Manager, you'll gain hands-on experience supporting renovation projects, coordinating materials, working with trades and…
Added 12 mins ago
OL
Health Care Aide - Part Time (0.47)
Optima Living
Calgary, AB
- Part-time
In collaboration with the Recreation Manager, assists residents with participation in preferred social and recreational activities and provides one-on-one recreation as needed.
Added 12 mins ago
OL
Health Care Aide - Part Time (0.47)
Optima Living
Calgary, AB
- Part-time
In collaboration with the Recreation Manager, assists residents with participation in preferred social and recreational activities and provides one-on-one recreation as needed.
Added 12 mins ago
OL
Health Care Aide - Part Time (0.43)
Optima Living
Calgary, AB
- Part-time
In collaboration with the Recreation Manager, assists residents with participation in preferred social and recreational activities and provides one-on-one recreation as needed.
Added 12 mins ago
A
Senior Project Manager (Environment)
AtkinsRéalis
Toronto, ON
- Full-time
We are seeking an experienced Senior Project Manager (Environment) who can lead complex infrastructure projects from a project management and environmental perspective. In addition to…
Added 12 mins ago
UO
Registered Veterinary Technologist
University of British Columbia
Vancouver, BC · UBCV | Centre for Comparative Medicine (CCM)
- $5,047 to $5,503 CAD / month
- Full-time
…with the Animal Care Technicians (ACTs), Senior Operations Manager and Clinical Veterinarians. Liaises with researchers and their…
Added 27 mins ago
AB
assistant manager, restaurant
Ali Baba Pizza
Victoria, BC
- Full-time
Added 27 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…John. Housed within the Development and Community Services area of the City of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion…
Added 28 mins ago
OA
Licensed Technician- OpenRoad Toyota Abbotsford
OpenRoad Auto Group
Abbotsford, BC
- Full-time
Keep the shop area neat, clean, and free of safety hazards.
Added 28 mins ago
Project Coordinator
E.S. FOX LIMITED
Hamilton, ON
Reporting to the Area Manager, the Project Coordinator is responsible for the coordination of projects including but not limited to the complete administration of contracts and contractual…
Added 42 mins ago
NI
Bartender - Parcheggio
Norco, Inc.
Toronto, ON
- Part-time
Present beverages in a clear and organized manner at the service bar pick up area
Added 42 mins ago
RC
Night Houseman
Retirement Concepts
Courtenay, BC
- $23.89 CAD / hour
- Temporary
The Night Houseman reports to the Support Services Manager and/or designate and is responsible for the night janitorial and security duties at the community. This role maintains the…
Added 42 mins ago
UO
Enrolment Services Advisor (Recurring Part-time)
University of Calgary
Calgary, AB
- Part-time
As a member of the Enrolment Services team, this position reports to the Manager, Enrolment Services Operations. Peak operational periods, including August, September, and January, may…
Added 42 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Fonthill, ON
- $18.42 to $27.02 CAD / hour
- Full-time
Added 42 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Welland, ON
- $18.42 to $27.02 CAD / hour
- Full-time
Added 42 mins ago
UO
Enrolment Services Advisor
University of Calgary
Calgary, AB
- Full-time
As a member of the Enrolment Services team, this position reports to the Manager, Enrolment Services Operations. Hours of work for this position are 35 hours per week, Monday-Friday. Peak…
Added 42 mins ago
RC
Cook Helper
Retirement Concepts
Courtenay, BC
- Full-time
Monitors and records the temperature of the dish machine at least twice daily. Reports all deficiencies to the executive Chef or Support service Manager.
Added 42 mins ago
RC
Janitor
Retirement Concepts
Coquitlam, BC
- $20.34 to $20.5 CAD / hour
- Temporary
The Janitor reports to the Support Services Manager and/or designate and performs all aspects of cleaning duties in the community common areas to maintain the established standards for…
Added 42 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
We are looking for an experienced manager with a strong business acumen and excellent technological expertise, recognized for their leadership, judgment, and ability to drive organizational…
Added 42 mins ago
DN
Production Associate
DLF North America
Surrey, BC
- Full-time
Report quality issues to the Production Supervsisor or Warehouse Manager as needed.

Provincial Health Services Authority

Manager, Clinical ServicesProgram Operations

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Summary

In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient/client and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Manager, Clinical Services/Program Operations, reports to a Director and in co-management with a Medical Director, and provides clinical and operational leadership, management expertise and is responsible for the effective and efficient management of a designated front-line clinical patient/client care department or program that is delivered through multi-disciplinary health care team(s) in a hospital or community-based direct patient/client care setting. The Manager, Clinical Operations is a keystone position that oversees large portfolios including senior nursing roles in a role that requires managing multiple changing demands with ongoing interruptions, and significant physical demands within hectic clinical setting. Responsibilities include managing and directing staff, budget development and oversight, interpreting the intent of programs and applying operational decisions, communicating with leadership colleagues and facilitating consensus, and implementation of operational plans. The Manager is responsible for providing leadership and direction for the management, utilization and risk management, and quality improvement for clinical operations in the designated service/program area. The Manager provides leadership and promotes the philosophy and goals of the organization by guiding the development and implementation of policies; applying and evaluating standards, policies, practices, and procedures to the assigned areas; empowering team thinking and innovation. Creates and promotes a practice environment that is focused on evidence-based improvements to patient/client-centred care that supports opportunities for research, learning and teaching for students and staff. The Manager models joint decision-making and alignment in goals and objectives, and ensures the provision of an inter-professional work environment and care through the maintenance of working relationships and liaison with medical, professional practice, administrative and other leadership positions.

Duties/Accountabilities

Develops strategic priorities and coordinates operational planning and implementation for the organization in conjunction with the practice leaders and Director. Collaborates with colleagues including medical and practice leaders in support patient/client -focused and integrated care. Ensures consistent and aligned messaging by leadership, and communicates PHSA and program/service vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.
Provides overall leadership and direction for team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, decision making, coalition building and performance management) that support the achievement of required outcomes. Manages and supervises staff.
Manages clinical service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies. Defines an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate & appropriate staff according to operational demands and environmental and resource constraints.
Develops effective and efficient practices and processes to measure the use of resources and quality of care. Manages available resources including staff resources, minor and capital equipment purchases and space re-allocations to ensure the delivery of inter-professional services within the program. Develops the program budget to complement strategic directions within existing fiscal constraints and uses utilization methods to monitor and adhere to allocated budget. Coordinates contract management if required.
Leads, in collaboration with physicians & professional practice leaders, the identification of evidence based outcomes, the development of quality indicators and care pathways, ensures compliance with accreditation standards, and coordinates or participates in quality improvement activities (including imPROVE).
Provides leadership to staff through collaborative coaching, guiding and modeling key behaviors and strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Fosters partnerships and establishes systems that ensure seamless client flow.
Recruits, hires, and supervises staff by identifying vacancies, interviewing applicants, and making hiring decisions in collaboration with physician and professional practice leaders as needed; and ensures clarification of roles, adherence to accreditation and practice standards, and safe delivery of care.
Implements effective performance management processes in an interdisciplinary team environment. Ensures probationary and annual reviews are completed for program staff; investigates work and staff issues, and where necessary initiates disciplinary action up to and including termination. Participates in labour relations, including the grievance process. Monitors requests for overtime, vacation, leaves of absences, and sick time.
In consultation with Risk Management provides leadership in investigating and reporting serious patient incidents. Reviews and follows-up incident reports (both patient/family and staff) by sharing outcomes and subsequent practice changes to program staff.
Contributes to the identification, planning and evaluation of educational sessions for interprofessional staff. Facilitates the development and implementation of orientation programs for new staff.
Creates an environment that encourages participation in research, evidence-based practice, fosters personal growth and supports opportunities for learning and teaching for students and staff.

Qualifications

A level of education, training and experience equivalent to a Bachelor’s Degree in Nursing or a healthcare related degree from an accredited University, a Master’s degree is preferred, plus a minimum of seven to ten (7-10) years recent related clinical experience that includes two (2) years working in a managerial/leadership capacity. Current registration/membership with the British Columbia College of Nurses and Midwives (BCCNM) or an appropriate recognized professional association.

Proven leadership ability, with communication and interpersonal skills conducive to interacting in a multidisciplinary environment and ability to relate easily to a variety of people from diverse backgrounds.
Strong skills in operations management.
Fosters collaborative working relationships that promote cooperative goal achievement and contribute to an atmosphere of trust and mutual respect.
Self-directed and highly motivated.
Demonstrated ability to lead teams and to promote teamwork.
Critical thinking skills, problem resolution, and proven ability to effectively manage human and fiscal resources.
Proven ability to negotiate and mediate resolutions to complex situations.
Demonstrated understanding and experience of quality assurance process, operational planning and program development.
Demonstrated ability to develop and foster a culture of education and research aimed at improving care delivery and patient outcomes.
Demonstrated ability to effectively and efficiently manage human and fiscal resources.
Ability to prioritize and manage multiple tasks and projects.
Demonstrated basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system.

Apply About employer

More about this job

Responsibilities

Leads clinical program operations, including staffing, workforce planning, budgets, resource allocation, and implementation of strategic and operational plans. Promotes safe, patient-centered, evidence-based care through quality improvement, risk management, staff development, and collaboration with medical and professional practice leaders.

Requirements

Requires a bachelor’s degree in nursing or a related healthcare field, at least 7–10 years of recent clinical experience, and at least two years in a managerial or leadership role; a master’s degree is preferred. Candidates must hold current BCCNM registration or membership in an appropriate professional association and demonstrate strong leadership, operations management, communication, and human and fiscal resource management skills.

Skills

Healthcare Leadership
Staff Supervision
Workforce Planning
Budget Management
Resource Management
Operational Planning
Quality Improvement
Evidence-Based Practice
Patient-Centered Care
Performance Management
Risk Management
Accreditation Compliance
Labor Relations
Interprofessional Collaboration
Conflict Resolution

Visa sponsorship

Not detected in the job text

Keywords

Clinical Services
Program Operations
Clinical Operations
Patient Safety
Employee Safety
Multidisciplinary Healthcare Teams
Strategic Planning
Operational Planning
Workforce Planning
Budget Development
Resource Allocation
Contract Management
Quality Improvement
Evidence-Based Practice
Patient-Centered Care
Quality Indicators
Care Pathways
Accreditation Standards
Risk Management
Incident Reporting
Performance Management
Recruitment
Labor Relations
Staff Education
Research
BCCNM Registration
Computerized Patient Care Information Systems

Report this job