Jobs in Canada

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Added 10 mins ago
Student, Asset Management
The Corporation of the City of Markham
Markham, ON
Up to $17.95 CAD / hour
Temporary · Internship
Reporting to the Senior Manager, Facility Assets, the Asset Management Student supports innovative initiatives within the Sustainability and Asset Management Department. Working with…
Added 10 mins ago
Account Manager
Accommodations Plus International
Canada
API is seeking a seasoned professional to join our company in the role of Account Manager. This position may be performed remotely from anywhere in the United States or Canada, or in a…
Added 10 mins ago
National Key Account Manager
Fix Network
Burlington, ON
Fix Network is seeking a strategic and relationship-driven National Key Account Manager to manage and grow one of our key insurance partnerships.
Added 10 mins ago
PR Manager
BENEFIT COSMETICS SERVICES
Toronto, ON
$70,000 to $80,000 CAD / year
Contract
Lead influencer and creator relations from identification and outreach through briefing, gifting, content development, partnership negotiation and ongoing relationship management
Added 23 mins ago
Senior Manager, Indirect Tax
ACCA Careers
Toronto, ON
Full-time
Make an impact with our Indirect Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a…
Added 23 mins ago
Manager, Indirect Tax
ACCA Careers
Toronto, ON
Full-time
Make an impact with our Indirect Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted…
Added 23 mins ago
Associate, Product Manager
ORION Ontario's Research and Education Network
Toronto, ON
Full-time
As an Associate Product Manager, you will play a hands-on role in supporting the development, launch, and continuous improvement of ORION’s products and services. Working closely with the…
Added 23 mins ago
Manitoba Sales Agronomist
XiteBio Technologies Inc.
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Full-time
Weekly reporting to Regional Sales Manager on the sales & forecast updates.
Added 23 mins ago
IT/IM Manager
LeverageTek Staffing Solutions
Ottawa, ON
Full-time
LeverageTek is actively seeking an IM/IT Manager for a permanent, full-time position with its Ottawa-based customer.
Added 25 mins ago
Senior Treasury Asset and Liability Management Analyst
TD
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Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 25 mins ago
Personal Banking Associate
TD
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Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 25 mins ago
Employment Counsellor
VPI INC.
Vaughan, ON
Up to $53,820 CAD / year
Full-time
…feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career…
Added 25 mins ago
Branch Manager
VPI INC.
Hamilton, ON
Up to $72,100 CAD / year
Full-time
…feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career…
Added 25 mins ago
Employment Counsellor
VPI INC.
Mississauga, ON
Up to $53,820 CAD / year
Full-time
…feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career…
Added 25 mins ago
Employment Counsellor
VPI INC.
Toronto, ON
Up to $53,820 CAD / year
Full-time
…feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career…
Added 25 mins ago
Market Development Manager
Desjardins
Quebec, QC · Caisse Desjardins de Québec
Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 25 mins ago
Manager, Value Proposition (Digital Product Manager)
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This role serves as the business and digital product manager for My Financial Progress, owning product strategy, roadmap development, feature enhancements, and delivery of initiatives that…
Added 25 mins ago
Senior Manager, Indirect Tax Services
BDO
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Halifax, NS · Oakville, ON · Toronto, ON
Full-time
Strong business development and relationship management skills
Added 25 mins ago
Critical Response Worker
Dilico Anishinabek Family Care
Thunder Bay, ON
$31.67 to $40.12 CAD / hour
Full-time
Under the direction of the Program Manager(s), the Critical Response Worker supports prevention, preparedness, intervention, stabilization, and recovery efforts related to critical…
Added 25 mins ago
Director, Experience
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Excellent business manager, able to effectively manage the resourcing and financial/budget management of multiple clients and teams at once.
Added 25 mins ago
Senior Security & Compliance Administrator
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Canada
Full-time
…and interior cabinetry and millwork at industrial scale. Its development and construction arm, Stelumar Communities, delivers scalable modular housing from planning and design to…
Added 25 mins ago
Outside Sales Consultant
Alsco Uniforms
Edmonton, AB
Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 25 mins ago
Outside Sales Consultant
Alsco Uniforms
Burlington, ON
Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 40 mins ago
Business Sales Agent - Surrey
OSL Direct Services
Surrey, BC
Other
…companies and property managers. Reporting to the Sales Team Manager, you'll utilize your passion for sales and customer service to engage with clients, build relationships, and achieve…
Added 40 mins ago
Sales Manager
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Full-time
We are looking for an experienced automotive professional who is ready to take the next step in their leadership journey and make a meaningful impact as our Sales Manager.

Provincial Health Services Authority

Manager, Technology Services IMITS

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Manager, has direct responsibility for the designated portfolio in support of a shared Technology Services solution within healthcare across the province including the supervision of staff and the development and continuous improvement of technology service business processes and practices. Accountable and responsible for the timely execution of service requests and incident resolution relating to the portfolio’s services and technologies. Ensures consistency of services and solutions with healthcare strategy and efforts in order to maximize alignment.

Duties/Accountabilities

Provides leadership and oversight of the day-to-day operations for a designated team to drive operational excellence and ensure alignment with IMITS Technology Services goals and operating plans. Conducts an analysis of the current situation and the future requirements of the portfolio, sets specific goals and objectives aligned to the overall strategic direction of Technology Services, and determines priorities for planning and implementing strategies in collaboration with the Technology Services Leadership, key partners and stakeholders.
Provides leadership and guidance to assigned staff using effective management techniques (for example, coaching, mentoring, delegating, building teams and managing performance) to support the achievement of required outcomes and to ensure that staff members are achieving a level of performance that meets the highest standards within their areas of function. Fosters a positive working environment including seeking opportunities to reward and recognize team and individual contributions, listening to the team’s concerns and enabling decision-making at the front line.
Evaluates individual and team performance in collaboration with appropriate stakeholders and peer staff ensuring probationary and annual reviews are completed for assigned staff. Handles grievances and investigates work and staff issues and initiates disciplinary action up to and including terminations.
Prepares and manages the annual operating budget for designated services, monitors variances and develops and executes corrective actions.
Develops and continuously improves existing and new technology service processes and methods.
Develops effective partnerships with stakeholders including healthcare service providers, vendors and outside contractors aligned with established service level agreements (SLAs).
Actively manages to optimize resource utilization and service quality. Develops and uses metrics and key performance indicators (KPIs) to identify performance issues or other variances, develops and implements strategies to address and to improve performance.
Engages other teams across PHSA and partners in order to provide seamless customer service, challenging the status quo.
Establishes the disciplines and processes required to manage all aspects of a device management shared service in order to minimize support costs and technical complexity while supporting Health Authority business requirements.
Proactively investigate and prepare for new device management technologies and platforms that may require unique images.

Qualifications

A level of education, training, and experience equivalent to a Bachelor’s degree in Computer Information Systems, Information Technology, Business or a related field, plus seven (7) years recent related experience in large, complex, multi-site organizations, including a minimum of five (5) years in a progressively responsible leadership role.
Team player with well-developed interpersonal and communication skills and proven experience managing and coaching teams for high performance. Customer focused with ability to facilitate and encourage cooperation between diverse operational groups and skill sets. Demonstrated ability to build and maintain effective relationships. Self-directed, highly motivated, results-oriented and able to motivate others. Demonstrated ability to lead teams and to promote teamwork both virtually and locally. Critical thinking skills and proven ability to effectively manage human and fiscal resources. Sound judgment and decision making skills. Demonstrated understanding and experience of quality assurance process, operational planning and program development. Ability to prioritize and manage multiple tasks and projects. Ability to work in an environment in transition and act as an agent of change. Excellent written and verbal communication skills, accompanied by proven presentation skills in a corporate setting. Proven technology background with a solid understanding of infrastructure and technology frameworks such as Information Technology Infrastructure Library (ITIL). Extensive understanding and experience managing device and related technologies. Relevant industry certifications, such as Microsoft Certified System Engineer.

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More about this job

Responsibilities

Leads day-to-day operations for a technology services portfolio, including staff supervision, service request and incident resolution, budget management, and continuous improvement of service processes. Builds stakeholder partnerships and uses service metrics to improve performance, resource utilization, and device management services across healthcare organizations.

Requirements

Requires a bachelor’s degree in a relevant field or equivalent education and experience, at least seven years of related experience, and a minimum of five years in progressively responsible leadership roles. Candidates should have strong team leadership, communication, planning, and resource management abilities, along with a solid technology background, ITIL knowledge, and extensive experience managing devices and related technologies.

Skills

Team Leadership
Staff Coaching And Performance Management
Operational Planning
Budget Management
Service Process Improvement
Resource Optimization
Key Performance Indicators
Device Management
Infrastructure Management
ITIL
Quality Assurance
Change Management
Communication

Visa sponsorship

Not detected in the job text

Keywords

IMITS
Technology Services
Healthcare
Device Management
Infrastructure
ITIL
Microsoft Certified System Engineer
Service Requests
Incident Resolution
Service Level Agreements
Key Performance Indicators
Operational Planning
Program Development
Quality Assurance
Budget Management
Resource Utilization
Performance Management
Stakeholder Management
Vendor Management
Change Management
Technology Frameworks
Shared Services
Service Quality
Team Leadership

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