Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient care and safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Supervisor, Program Support, the Program Support Coordinator’s primary function is to provide efficient administrative support relating to the education and training programs, working as part of a team to coordinate a range of administrative, financial, purchasing, and clerical functions related to the educational activities and services provided by BCEHS Learning Division.

Duties/Accountabilities

Act as a point of contact for Learning by answering routine enquires, trouble shooting enrollments and other related enquires on educational programs within Learning.
Assist the Program Support Supervisor and others as directed, with administrative support including:
Preparing and organizing education courses and itineraries as required
Accountable for purchasing and maintaining levels for stationary, program materials, and course supplies, including submission to finance for payment
Determining the availability and price of facilities and catering and finalizes agreements related to bookings
Logging, distributing and filing of training related forms
Assisting in the updating and development of online resources
Screening incoming materials, sorting, prioritizing, logging (using CLIFF system), tracks and distributes incoming correspondence and briefing notes and maintaining a bring-forward system.
Maintains the ARCS/ORCS records management system by identifying and classifying records, setting up proper filing, offsite storage, retrieval and disposal of records for the office.
Creates documents such as memos, correspondence, emails, reports, PowerPoint presentations, presentation materials, graphics and spreadsheets using established software applications.
Develops and maintains databases, contact lists, email distribution lists and phone lists.
Assist Learning in delivering education programs to operational employees, including:
Coordinating venues, catering and travel arrangements
Preparing and maintaining of course rosters, attendance and accreditation data
Preparing and delivering course materials
Producing program reports and reconciling and/or or auditing reports for finance, for course and travel expenses.
Tracking financial expenses for course delivery; identifying concerns to responsible manager
Performs other related duties as assigned.

Qualifications

Education, Training, and Experience

Grade 12 supplemented by accounting courses and three years’ recent, related experience or an equivalent combination of education, training and education.

Skills And Abilities

Ability to keyboard at 45 wpm.

Ability to communicate effectively both verbally and in writing.

Ability to deal with others effectively.

Physical ability to carry out the duties of the position.

Ability to organize work.

Ability to operate related equipment

About employer

More about this job

Responsibilities

Provides administrative, financial, and clerical support for education and training programs within the BCEHS Learning Division. Responsibilities include coordinating course logistics, managing supplies, and maintaining records management systems.

Requirements

Requires a Grade 12 education supplemented by accounting courses and three years of recent related experience. Candidates must possess strong organizational skills and the ability to keyboard at 45 wpm.

Skills

Administrative Support
Financial Tracking
Purchasing
Records Management
Course Coordination
Database Management
Communication
Organization
Keyboarding
Report Generation

Visa sponsorship

Not detected in the job text

Keywords

BCEHS
PHSA
Learning Division
CLIFF system
ARCS/ORCS
Course Rosters
Accreditation Data
Financial Reconciliation
Records Management
Healthcare Education
Administrative Coordination
Microsoft PowerPoint
Spreadsheets

Report this job