Secretary, Various Programs
- Kelowna, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Summary
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Secretary provides secretarial and administrative support within a team setting.
Duties/Accountabilities
Education, Training and Experience
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Secretary provides secretarial and administrative support within a team setting.
Duties/Accountabilities
- Receives calls from all sources including patients; refers calls to other parties or provides information as appropriate and:
- Determines urgency of incoming calls and takes appropriate action.
- Relays information to and from clinical staff and outside facilities.
- Obtains reports by contacting appropriate departments or outside sources.
- Coordinates appointments and tests for patients in collaboration with the clinical team.
- Accesses patient information system to retrieve patient data, as appropriate.
- Greets visitors and handles enquiries.
- Arranges meetings/conferences and associated logistics. Acts as a recording secretary by preparing agenda; drafting, typing and distributing minutes. Prepares materials as required.
- Opens, screens, prioritizes and distributes mail. Maintains information and correspondence.
- Formats and edits documents for correspondence. Drafts routine items for signature as required.
- Assists with collecting, collating, formatting and preparing reports as required.
- Assists clinicians in preparation of research documents and grant applications as required by collating information and updating documents.
- Assists with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed.
- Maintains a safe environment for patients, families and staff by adhering to safety policies, procedures, guidelines and emergency procedures.
- Participates as a collaborative member of the health care team.
- Performs other related duties as assigned.
Education, Training and Experience
- Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or an equivalent combination of education, training and experience.
- Ability to keyboard at 50 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
More about this job
Responsibilities
Provides secretarial and administrative support to a clinical team, including handling calls and enquiries, coordinating patient appointments and tests, and maintaining patient information and correspondence. Organizes meetings, prepares documents and reports, supports clinician scheduling and research materials, and follows patient and workplace safety procedures.
Requirements
Requires Grade 12, graduation from a recognized secretarial program that includes medical transcription, and three years of recent related experience, or an equivalent combination of education, training, and experience. Applicants must be able to keyboard at 50 words per minute and demonstrate effective communication, interpersonal, organizational, and equipment-operation abilities.
Skills
- Keyboarding
- Verbal Communication
- Written Communication
- Interpersonal Communication
- Organization
- Medical Transcription
- Appointment Coordination
- Document Preparation
- Meeting Coordination
- Timekeeping
- Patient Information Systems
- Report Preparation
- Clinical Team Collaboration
- Equipment Operation
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Healthcare
Keywords
- Secretarial Program
- Medical Transcription
- Administrative Support
- Patient Safety
- Clinical Team
- Patient Information System
- Appointment Coordination
- Test Coordination
- Call Triage
- Meeting Coordination
- Agenda Preparation
- Minute Taking
- Document Formatting
- Correspondence
- Report Preparation
- Research Documents
- Grant Applications
- Clinician Scheduling
- Timekeeping
- Emergency Procedures
- Keyboarding