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Added 7 mins ago
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General Manager- Leadership Expansion Program
Groundworks
Burlington, ON
- Full-time
At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to…
Added 7 mins ago
FB
retail butcher
Freson Bros.
High Prairie, AB
- Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 7 mins ago
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Parkland Corporation
Digby, NS
- Temporary
Vacation pay, fuel discounts, and scholarship program for dependents
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Mississauga, ON
- Full-time
Demonstrate understanding of the child’s needs and support the child in maximizing their abilities
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Calgary, AB
- Full-time
A comprehensive training program for all new hires
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- Part-time
…compensation packages and benefits, like our robust company FAM program. Come join our well-travelled, highly educated and experienced team of…
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- Internship
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Lamont, AB
- Full-time
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Manager, Financing Solutions
National Bank of Canada
Regina, SK
- Temporary
Support Account Managers in the implementation and renewal of financing solutions.
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Halifax, NS
- Part-time
…every time by making sure the kitchen has clean dishes! They support both the Heart of House and Front of House by making sure the team has everything they need to do their…
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Guelph, ON
- From $17.95 CAD / hour
- Part-time
…detail, pride in your work, and a customer-first mindset, you’ll support both our customers and Team Members by maintaining shared spaces and contributing to a positive in-store experience.…
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Added 22 mins ago
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Added 22 mins ago
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Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 22 mins ago
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Added 22 mins ago
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Provincial Health Services Authority

Senior Business Analyst, Clinical Informatics

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Original job description

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Senior Business Analyst (SBA), Clinical Informatics reports to the Executive Director or designate, functions as a member of the management team and is responsible for providing leadership with business process reengineering concepts/methods and leading the analysis and documentation of business requirements on projects which supports the strategic and operational decision-making process. The SBA is responsible for supporting clinical informatics projects, prepares financial models, data mining, budget/variance reports, creating and implementing new standards, developing policies and procedures and representing the designated team on committees and other work groups. The role collaborates with various stakeholders across VPPL (Vancouver Coastal Health, Providence Health, PHSA and Lower mainland consolidations) to develop solutions for the business and provides strategic and comprehensive advisory services that assist in improving accuracy, completeness and validity of data as well as improving reporting compliance. The SBA provides leadership and direction to analyst staff and temporary staff, coordinates and assigns work, determines training requirement, participates in the hiring process and provides performance assessment for staff and contract/vendor services.

The SBA regularly attends and provides updates at management meetings including provider governance meetings with Executive Directors/Directors and is privy to sensitive management and vendor information in order to carry out their duties. Identifies, documents, resolves issues with data in collaboration with business stakeholders, and liaises with other clinical informatics teams across VPPL. The position communicates with stakeholders at all levels to develop solutions for the business, provide strategic and advisory services, and to ensure requirements are met. The SBA contributes to creating a strong team environment by fostering trust and mutual respect, and supporting open dialogue on issues that allow for the optimization of projects and strategic goals. The role also supports clinical informatics efforts to continually improve on the high quality of services provided to various partners.

Duties/Accountabilities

Analyzes operational problems including models of care, finance initiatives and operational procedures, and recommends innovative solutions. by investigating issues, critically evaluating information gathered from multiple sources including working with Finance on project budget and projecting costs for staff, turnaround times, service commitment, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, distinguishing user requests from the underlying true needs, and driving and challenging business assumptions. Prepares and compiles in depth business cases, briefing notes, SBARS, and analytical reports for executives and governance to inform leadership decision-making. Ensures accuracy and reliability of these reports and analyses.
Elicits business requirements by engaging clinical/program operation owners, key stakeholders and subject matter experts, and using methods such as interviews, environmental scanning, document reviews, business process descriptions, “use case” scenarios and workflow analysis. Gathers and analyzes information, anticipates and recognizes problems and opportunities, creates and evaluates alternatives, engages in continuous assessment and improvement to develop solutions, manages internal communications and makes appropriate recommendations regarding processes and planning.
Acts as an advisor to the team(s) by assessing project risks, identifying risk mitigation strategies and opportunities, monitoring risk throughout the life cycle of the project, and providing specialized expertise, analysis and advice to stakeholders to support IMITS goals and objectives. Recommends solutions to achieve goals and outcomes. Works closely with stakeholders to review and develop processes, work flows, redesign end-to-end activities (current and future state), drive project requirements, develop implementation strategies, challenge business assumptions, and identify non-value added work, contract management.
Provides business support with the goals, objectives and operations of the team such as change initiatives, financial planning, strategy and planning facilitation, process re-design, role clarification, and restructuring. Develops and updates standard operating procedures and protocols and informs or drafts polices for review as requested. Evaluates business processes, and identifies and recommends new tools/applications to improve work processes and user experience. Supports the work of project team members by participating in initiatives and projects related to clinical informatics, informing project scope and project plans, overseeing project implementation and evaluating results. Manages, develops, interprets and maintains up-to-date databases, SharePoint sites and information resources. Facilitates implementation of business process changes, assists in the development of business cases and participates in special projects as required.
Provides leadership and work direction to analyst staff and temporarily assigned resources by assigning tasks, setting priorities and re-assigning work when necessary, providing feedback on performance, working with other managers, ensuring that staff have adequate technical and other training to perform their duties, providing technical guidance and/or training to staff. Participates in the recruitment process, screens resumes, and makes hiring recommendations. Coordinates resources on project initiatives and operational sustainment tasks as requested.
Proactively identifies opportunities for process improvement that could result in added value, operational efficiencies or cost efficiencies and resolves complex issues, and makes recommendations for new approaches to issue resolution. Provides support to the organization in recognizing current patterns and collaborating to develop and implement strategies to improve organizational effectiveness.
Facilitates consensus on issues, including business design features, program changes, data requirements, and reports. Attends and participates in regular management meetings, has action items to complete and provides updates. Reviews steering committee minuets to maintain currency and attends as needed. Facilitates and leads various operational and project committees and teams. Communicates information, makes recommendations and raises issues/concerns to the Executive Director.
Provides structure and order to undefined problems and/or large-scale problems and/or political and sensitive initiatives and issues, making them easier to solve, and uses systemic thinking in devising solution options. Researches, identifies, develops and recommends best business practices that support the broader scope of digital and clinical informatics strategic goals.
Develops and prepares project budgets, monitors expenditures, analyses and reports on variances and implements remedial action for assigned projects and operating budget as required. Makes recommendations on allocating resources to achieve goals.
Develops and maintains effective working relationships with internal and external stakeholders across VPPL. Liaises with a variety of internal and external stakeholders such as IMITS colleagues, VPPL clinical informatics groups, clinicians, project management staff, other business analysts and various levels of leadership to collaborate, gather requirements and data, and obtain feedback.

Qualifications

A level of education, training, and experience equivalent to a Bachelor’s degree in Business, Health Administration, Health Informatics or a related discipline and a minimum of five to seven (5-7) years’ recent related experience, including experience in project/program management, and business case research and development, preferably in a large, multi-site healthcare environment

Understands business analysis, project management methodology, and process improvement.
Knowledge of financial forecasting, analysis and budgeting.
Proven ability to work creatively and analytically in a problem-solving environment, utilizing advanced critical thinking capabilities.
Ability to analyze issues and recommend solutions. .
Demonstrated superior customer service skills.
Strong verbal and written communication skills.
Demonstrate ability in preparing professional business cases, briefing notes, reports and presentation materials.
Ability to work under high-pressure with critical deadlines.
Ability to direct staff, provide guidance, coordinate work and resources, and evaluate performance in a unionized environment.
Ability to communicate complex and technical ideas in simple language.
Demonstrated ability to perform accurate, advanced data manipulation, analysis and information.
Demonstrated administrative, organizational, work planning skills.
Strong skills and experience in MS Office (Excel, Word, PowerPoint and MS Project), SharePoint and Visio.
Demonstrated ability in presentation, facilitation, persuasion and issue management/escalation

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More about this job

Responsibilities

Leads business analysis and process improvement for clinical informatics initiatives, including requirements gathering, workflow redesign, risk assessment, financial analysis, and preparation of executive reports and business cases. Provides direction to analyst and temporary staff, coordinates project and operational resources, and collaborates with stakeholders and governance groups to implement solutions and improve data quality and organizational effectiveness.

Requirements

Requires a bachelor’s degree in Business, Health Administration, Health Informatics, or a related discipline, plus five to seven years of recent related experience, including project or program management and business case development. Candidates should bring strong analytical, financial, communication, facilitation, and staff leadership abilities, along with experience using Microsoft Office, MS Project, SharePoint, and Visio.

Skills

Business Analysis
Clinical Informatics
Project Management
Business Process Reengineering
Requirements Elicitation
Process Improvement
Financial Forecasting
Budgeting and Variance Analysis
Data Analysis
Business Case Development
Risk Management
Stakeholder Engagement
Change Management
Staff Leadership
Communication and Presentation
Microsoft Office, SharePoint, Visio, and MS Project

Visa sponsorship

Not detected in the job text

Keywords

Clinical Informatics
Business Analysis
Project Management
Program Management
Business Process Reengineering
Requirements Elicitation
Workflow Analysis
Process Improvement
Financial Forecasting
Budgeting
Variance Analysis
Data Mining
Data Quality
Business Cases
Briefing Notes
Risk Management
Change Management
Stakeholder Engagement
Governance
Standard Operating Procedures
Policy Development
Contract Management
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
MS Project
SharePoint
Visio
Healthcare
IM/IT

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