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Added 12 hours ago
AC
Transformation Senior Analyst
Aston Carter
Toronto, ON
- $100 to $110 CAD / hour
- Contract
The Middle & Back Office Change Management Transformation Senior Analyst supports a major transformation initiative by translating future-state Operations, Performance, Accounting, and…
Added 14 hours ago
Y
Senior Compliance Analyst
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Contract
Q Wealth Partners is seeking an experienced, highly motivated, and proactive Senior Compliance Analyst to join our Compliance team. The Senior Compliance Analyst will play a key role in the…
Added 15 hours ago
NB
Chief Functionnal Analyst MCP Client Domain
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the…
Added 15 hours ago
NB
Senior Analyst Custody Invoicing
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Analyst, Custody Invoicing within the Custody Operations team at National Bank Trust means acting as a subject matter expert in custody operations and supporting…
Added 15 hours ago
Actuarial Analyst
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for an Actuarial Analyst. Are you searching for new possibilities?
Added 19 hours ago
CR
Scientist I
Charles River Laboratories
Montreal, QC
- Full-time
Excellent welcome program for new employees as well as in-house advancement and career development opportunities;
Added 19 hours ago
PS
Bilingual (French and English) Service Support Analyst
PBS Systems
Calgary, AB
- Full-time
Bilingual (French and English) Service Support Analyst - Tier 1
Added 19 hours ago
A
Senior Technology Acquisition Consultant
Affinity
Calgary, AB
- Contract
Experience as a Senior IT Business Analyst, IT Sourcing Consultant, Technology Procurement Consultant, or similar role.
Added 22 hours ago
QW
Senior Compliance Analyst
Q Wealth Partners
Toronto, ON
- Contract
Q Wealth Partners is seeking an experienced, highly motivated, and proactive Senior Compliance Analyst to join our Compliance team. The Senior Compliance Analyst will play a key role in the…
Added 1 day ago
Accounting Analyst/Sr. Analyst
Tenaris
Sault Ste. Marie, ON
As an Accounting Analyst/Sr. Analyst, you will perform a variety of accounting, bookkeeping and financial tasks. Accounting Analyst responsibilities include keeping financial records…
Added 1 day ago
A
Business Analyst
Affinity
Thunder Bay, ON
- Contract
On behalf of our Healthcare Client, Affinity is seeking a Business Analyst who reports to the Program Director and works closely with Project Managers, Subject Matter Experts (SMEs),…
Added 1 day ago
TC
Senior Financial Analyst
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
We're looking for a Senior Financial Analyst to drive strategic decision-making across our global supply chain operations. In this high-impact role, you'll partner closely with Supply Chain…
Added 1 day ago
TC
Senior Financial Analyst
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
We're looking for a Senior Financial Analyst to deliver analysis that influences operational and financial decision-making. This role partners with operational leadership, performing…
Added 1 day ago
WI
Air/Ocean Import Analyst
Willson International Limited
Toronto, ON · Greater Toronto Area, Canada
- $47,000 to $61,000 USD / year
- Full-time
…embracing your strengths and ambitions. Whether it’s developing new skills, opportunities to innovate and grow, or the flexibility to enjoy the moments that matter with your loved ones,…
Added 1 day ago
RB
Operations Analyst, Production Support
Royal Bank of Canada
Toronto, ON
- Full-time
As an Operations Analyst on the Production Services Team, you will be responsible for the monitoring and processing of batch/online applications across the multiple platforms that reside in…
Added 1 day ago
C
Public Sector Delivery Analyst
Cohere
Remote, Canada
- $115,000 to $155,000 CAD / year
- Full-time
- Remote
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Added 1 day ago
A
Senior Mechanical Engineer – Mines and Ports
AECOM
Sudbury, ON · Calgary, Alberta
- $145,000 to $195,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 1 day ago
KH
Sales Analyst
Kraft Heinz
Toronto, ON
- Full-time
The Sales Analyst will work directly with senior Sales and Finance leadership to drive trade spend effectiveness through partnership, superior financial insights and innovation of our…
Added 1 day ago
GV
Analyste en approvisionnement
Groupe Vision
Canada
- Full-time
The Procurement Analyst coordinates procurement and inventory management activities to optimize product availability, efficiency, and service levels. The role supports clinics and surgical…
Added 1 day ago
EL
Financial Analyst, Investment Administration
Empire Life
Toronto, ON
- Full-time
Empire Life is looking to hire a Financial Analyst to join our Investment Administration team! We are actively seeking candidates to fill a current, open position.
Added 1 day ago
MI
Store Automated Ordering Replenishment Analyst
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Position Title: Store Automated Ordering Replenishment Analyst
Added 1 day ago
S
Financial Analyst
SafetyCo
Toronto, ON · Greater Toronto Area, Canada
- Contract
Working closely with Finance and operational leaders, the Financial Analyst monitors financial performance, tracks program expenditures, and maintains accurate financial records. The role…
Added 1 day ago
UO
Technology and Facility Support Specialist, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the…
Added 1 day ago
HG
Business Systems Analyst (AI and Automation)
Hypertec Group
QC · St-Laurent, QC
- Full-time
Hypertec is seeking a Business Systems Analyst, AI and Automation to join our Project Management team in Montreal, Quebec. If you are motivated, collaborative, and aligned with our values,…
Added 1 day ago
HG
Senior Product Owner, AI
Hypertec Group
QC · St-Laurent, QC
- Full-time
Work with the Business Systems Analyst to refine business needs into user stories and acceptance criteria ready for development, and accept or reject delivered work against them.

Provincial Health Services Authority

Senior Business Analyst, Clinical Informatics

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Original job description

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Senior Business Analyst (SBA), Clinical Informatics reports to the Executive Director or designate, functions as a member of the management team and is responsible for providing leadership with business process reengineering concepts/methods and leading the analysis and documentation of business requirements on projects which supports the strategic and operational decision-making process. The SBA is responsible for supporting clinical informatics projects, prepares financial models, data mining, budget/variance reports, creating and implementing new standards, developing policies and procedures and representing the designated team on committees and other work groups. The role collaborates with various stakeholders across VPPL (Vancouver Coastal Health, Providence Health, PHSA and Lower mainland consolidations) to develop solutions for the business and provides strategic and comprehensive advisory services that assist in improving accuracy, completeness and validity of data as well as improving reporting compliance. The SBA provides leadership and direction to analyst staff and temporary staff, coordinates and assigns work, determines training requirement, participates in the hiring process and provides performance assessment for staff and contract/vendor services.

The SBA regularly attends and provides updates at management meetings including provider governance meetings with Executive Directors/Directors and is privy to sensitive management and vendor information in order to carry out their duties. Identifies, documents, resolves issues with data in collaboration with business stakeholders, and liaises with other clinical informatics teams across VPPL. The position communicates with stakeholders at all levels to develop solutions for the business, provide strategic and advisory services, and to ensure requirements are met. The SBA contributes to creating a strong team environment by fostering trust and mutual respect, and supporting open dialogue on issues that allow for the optimization of projects and strategic goals. The role also supports clinical informatics efforts to continually improve on the high quality of services provided to various partners.

Duties/Accountabilities

Analyzes operational problems including models of care, finance initiatives and operational procedures, and recommends innovative solutions. by investigating issues, critically evaluating information gathered from multiple sources including working with Finance on project budget and projecting costs for staff, turnaround times, service commitment, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, distinguishing user requests from the underlying true needs, and driving and challenging business assumptions. Prepares and compiles in depth business cases, briefing notes, SBARS, and analytical reports for executives and governance to inform leadership decision-making. Ensures accuracy and reliability of these reports and analyses.
Elicits business requirements by engaging clinical/program operation owners, key stakeholders and subject matter experts, and using methods such as interviews, environmental scanning, document reviews, business process descriptions, “use case” scenarios and workflow analysis. Gathers and analyzes information, anticipates and recognizes problems and opportunities, creates and evaluates alternatives, engages in continuous assessment and improvement to develop solutions, manages internal communications and makes appropriate recommendations regarding processes and planning.
Acts as an advisor to the team(s) by assessing project risks, identifying risk mitigation strategies and opportunities, monitoring risk throughout the life cycle of the project, and providing specialized expertise, analysis and advice to stakeholders to support IMITS goals and objectives. Recommends solutions to achieve goals and outcomes. Works closely with stakeholders to review and develop processes, work flows, redesign end-to-end activities (current and future state), drive project requirements, develop implementation strategies, challenge business assumptions, and identify non-value added work, contract management.
Provides business support with the goals, objectives and operations of the team such as change initiatives, financial planning, strategy and planning facilitation, process re-design, role clarification, and restructuring. Develops and updates standard operating procedures and protocols and informs or drafts polices for review as requested. Evaluates business processes, and identifies and recommends new tools/applications to improve work processes and user experience. Supports the work of project team members by participating in initiatives and projects related to clinical informatics, informing project scope and project plans, overseeing project implementation and evaluating results. Manages, develops, interprets and maintains up-to-date databases, SharePoint sites and information resources. Facilitates implementation of business process changes, assists in the development of business cases and participates in special projects as required.
Provides leadership and work direction to analyst staff and temporarily assigned resources by assigning tasks, setting priorities and re-assigning work when necessary, providing feedback on performance, working with other managers, ensuring that staff have adequate technical and other training to perform their duties, providing technical guidance and/or training to staff. Participates in the recruitment process, screens resumes, and makes hiring recommendations. Coordinates resources on project initiatives and operational sustainment tasks as requested.
Proactively identifies opportunities for process improvement that could result in added value, operational efficiencies or cost efficiencies and resolves complex issues, and makes recommendations for new approaches to issue resolution. Provides support to the organization in recognizing current patterns and collaborating to develop and implement strategies to improve organizational effectiveness.
Facilitates consensus on issues, including business design features, program changes, data requirements, and reports. Attends and participates in regular management meetings, has action items to complete and provides updates. Reviews steering committee minuets to maintain currency and attends as needed. Facilitates and leads various operational and project committees and teams. Communicates information, makes recommendations and raises issues/concerns to the Executive Director.
Provides structure and order to undefined problems and/or large-scale problems and/or political and sensitive initiatives and issues, making them easier to solve, and uses systemic thinking in devising solution options. Researches, identifies, develops and recommends best business practices that support the broader scope of digital and clinical informatics strategic goals.
Develops and prepares project budgets, monitors expenditures, analyses and reports on variances and implements remedial action for assigned projects and operating budget as required. Makes recommendations on allocating resources to achieve goals.
Develops and maintains effective working relationships with internal and external stakeholders across VPPL. Liaises with a variety of internal and external stakeholders such as IMITS colleagues, VPPL clinical informatics groups, clinicians, project management staff, other business analysts and various levels of leadership to collaborate, gather requirements and data, and obtain feedback.

Qualifications

A level of education, training, and experience equivalent to a Bachelor’s degree in Business, Health Administration, Health Informatics or a related discipline and a minimum of five to seven (5-7) years’ recent related experience, including experience in project/program management, and business case research and development, preferably in a large, multi-site healthcare environment

Understands business analysis, project management methodology, and process improvement.
Knowledge of financial forecasting, analysis and budgeting.
Proven ability to work creatively and analytically in a problem-solving environment, utilizing advanced critical thinking capabilities.
Ability to analyze issues and recommend solutions. .
Demonstrated superior customer service skills.
Strong verbal and written communication skills.
Demonstrate ability in preparing professional business cases, briefing notes, reports and presentation materials.
Ability to work under high-pressure with critical deadlines.
Ability to direct staff, provide guidance, coordinate work and resources, and evaluate performance in a unionized environment.
Ability to communicate complex and technical ideas in simple language.
Demonstrated ability to perform accurate, advanced data manipulation, analysis and information.
Demonstrated administrative, organizational, work planning skills.
Strong skills and experience in MS Office (Excel, Word, PowerPoint and MS Project), SharePoint and Visio.
Demonstrated ability in presentation, facilitation, persuasion and issue management/escalation

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More about this job

Responsibilities

Leads business analysis and process improvement for clinical informatics initiatives, including requirements gathering, workflow redesign, risk assessment, financial analysis, and preparation of reports and business cases for leadership. Provides direction to analyst and temporary staff, coordinates project and operational work, and collaborates with stakeholders across healthcare organizations to implement solutions and improve data quality and reporting.

Requirements

Requires a bachelor’s degree in Business, Health Administration, Health Informatics, or a related discipline, plus five to seven years of recent related experience, including project or program management and business case development. Candidates should have strong analytical, financial, communication, facilitation, and staff leadership abilities, along with experience using Microsoft Office, MS Project, SharePoint, and Visio.

Skills

Business Analysis
Clinical Informatics
Project Management
Business Process Reengineering
Requirements Elicitation
Process Improvement
Financial Forecasting
Budgeting and Variance Analysis
Data Analysis
Business Case Development
Risk Management
Stakeholder Engagement
Change Management
Staff Leadership
Facilitation
Issue Management

Visa sponsorship

Not detected in the job text

Keywords

Clinical Informatics
Business Analysis
Project Management
Program Management
Business Process Reengineering
Requirements Analysis
Workflow Analysis
Process Improvement
Financial Forecasting
Budgeting
Variance Analysis
Data Mining
Data Quality
Business Cases
Risk Management
Change Management
Standard Operating Procedures
Policy Development
Stakeholder Engagement
Healthcare
IM/IT
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Project
SharePoint
Visio

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