Supervisor, Relational Security, Integrated Protection Services
- Vancouver, BC, Canada
Part-time
Applications open in a new tab.
Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Summary
Reporting to the Coordinator, Relational Security, IPS Operations, the Supervisor, Relational Security is responsible for leading assigned staff on shift and communicating with the Team Leader and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies and procedures at the direction of the Coordinator. As well, the Supervisor maintains and enforces security of persons and property in accordance with established policies and procedures.
Duties/Accountabilities
Education, Training and Experience
Current BC Security Guard License, OFA Level 2 Certification, Certification of Training Completion in Advanced Security Training. Three (3) years? recent related experience with one (1) year in a supervisory capacity, or an equivalent combination of education, training and experience.
Current, valid B.C. Class 5 vehicle licence and access to a vehicle for business-related purposes.
Skills And Abilities
Reporting to the Coordinator, Relational Security, IPS Operations, the Supervisor, Relational Security is responsible for leading assigned staff on shift and communicating with the Team Leader and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies and procedures at the direction of the Coordinator. As well, the Supervisor maintains and enforces security of persons and property in accordance with established policies and procedures.
Duties/Accountabilities
- Supervises assigned staff by providing work direction, calling in relief staff and participating in the orientation and training of Relational Security Officers.
- Assists with performance reviews of Relational Security Officers by providing the Coordinator with reports regarding assigned work, and other performance indicators.
- Uses a collective team-based approach to promote mutual problem solving within the department, and proactively anticipates and resolves issues.
- Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks, safety and security hazards and takes appropriate action. Checks doors, windows and entrances, securing same to prevent unauthorized entrance by others.
- Responds to emergencies such as the Health Organization Disaster Plans, emergency Codes, and physically aggressive patients/persons; assesses the situation, consults with medical staff and others, and takes appropriate action as required.
- Investigates, resolves and reports disturbances utilizing non-violent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
- Provides security for Health Organization patients, as requested by the patient care team, to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff, patients and the public.
- Utilizes and operates photo identification, access control, CCTV, and other security system programs.
- Provides pre/post flight safety inspections of heliports following appropriate departmental procedures.
- Maintains a daily log of events and prepares detailed reports.
- Communicates with the on-call leadership after business hours regarding emergent issues, as required.
- Utilizes Protection Services Database to input metrics regarding critical incidents such as staff response time to emergency situations, physical encounters, etc., in order to support departmental goals and objectives.
- Reviews reports to ensure accuracy and appropriate handover across shifts.
- Conducts preliminary investigations following accidents/injury of Relational Security Officers.
- Provides support to PHSA staff in response to challenging behavior in a healthcare setting. Implements and follows necessary procedures in case of emergencies, such as the PHSA Disaster Plan.
- Assists in the creation of safety security plans to manage the presence of individuals presenting specific increased risk to staff and facilities.
- Liaises with fire, police and other related community officials regarding fire and security protocol, per department guidelines.
- Provides First Aid services to injured persons, completes required documentation and maintains supplies.
- Performs other related duties as assigned.
Education, Training and Experience
Current BC Security Guard License, OFA Level 2 Certification, Certification of Training Completion in Advanced Security Training. Three (3) years? recent related experience with one (1) year in a supervisory capacity, or an equivalent combination of education, training and experience.
Current, valid B.C. Class 5 vehicle licence and access to a vehicle for business-related purposes.
Skills And Abilities
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to operate related equipment.
- Ability to organize work.
More about this job
Responsibilities
Leads and supports assigned Relational Security staff, ensuring adherence to departmental procedures while maintaining the security of people and property. Oversees patrols, emergency and incident response, investigations, reporting, shift handovers, and coordination with healthcare teams and community officials.
Requirements
Requires a current BC Security Guard License, OFA Level 2 Certification, Advanced Security Training completion, and a valid BC Class 5 driver's license with access to a vehicle for work. Candidates need three years of recent related experience, including one year in a supervisory role, or an equivalent combination of education, training, and experience.
Skills
- Staff Supervision
- Security Operations
- Incident Response
- Risk Assessment
- Conflict De-escalation
- Emergency Response
- Report Writing
- Verbal and Written Communication
- Teamwork
- Problem Solving
- Surveillance Monitoring
- Access Control
- First Aid
- Work Organization
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Management & Leadership
- Healthcare
Keywords
- BC Security Guard License
- OFA Level 2 Certification
- Advanced Security Training
- Class 5 Driver's License
- Relational Security
- Integrated Protection Services
- Staff Supervision
- Work Direction
- Staff Orientation
- Staff Training
- Performance Reviews
- Building and Grounds Patrols
- Computerized Surveillance
- Video Monitoring
- Access Control
- CCTV
- Photo Identification
- Emergency Codes
- Disaster Plans
- Non-violent Interventions
- Incident Documentation
- Protection Services Database
- First Aid
- Heliport Safety Inspections
- Risk Management
- Healthcare Security
- Police and Fire Liaison