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Added 13 mins ago
Assistant Director of Food & Beverage
Fairmont Hotels & Resorts
Banff, AB
Full-time
Direct and assist in the development and implementation of promotional and sales events
Added 13 mins ago
Guest Activities Animator
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
…cultural history. The Animator will also assist in program development, maintaining activity areas, and supporting the department in operations and guest service…
Added 13 mins ago
Spa Operations Supervisor
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Added 13 mins ago
Recoveries Officer- EN
RBC
Montreal, QC
Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 13 mins ago
Learning & Development Manager
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
…Management, Leadership Orientation, and other courses to promote development and enhance on-the-job…
Added 13 mins ago
VIP Guest Experience Manager
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Lead ongoing coaching, performance development, and succession planning.
Added 13 mins ago
Recoveries Officer- EN
RBC
Montreal, QC
Full-time
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Added 13 mins ago
Front Office Supervisor
Fairmont Hotels & Resorts
Banff, AB
Full-time
Participate in Front Desk agent mentorship program meeting with agents in a 1 on 1 basis to foster their development as well as conducting regular performance evaluations
Added 13 mins ago
Marketing Manager, Visual Content and Design
Fairmont Hotels & Resorts
Jasper, AB
Full-time
Lead the development of all visual content, ensuring creative consistency and brand alignment across platforms
Added 13 mins ago
Adventure & Experiences Attendant
Fairmont Hotels & Resorts
Banff, AB
Temporary
Contribute new activity ideas and assist in the future development of Adventure & Experiences, as well as other programs
Added 13 mins ago
Housekeeping Manager
Fairmont Hotels & Resorts
Toronto, ON
Full-time
Ongoing professional development, growth, and job satisfaction of all colleagues t
Added 13 mins ago
Junior Sous Chef - Pastry
Fairmont Hotels & Resorts
Banff, AB
Full-time
…within a culture built on quality, collaboration, and continuous development. Together with Senior Leadership, you’ll lead an inclusive, fast-paced kitchen - mentoring your team, driving…
Added 13 mins ago
Dishwasher Supervisor
Fairmont Hotels & Resorts
Banff, AB
Full-time
Lead, coach, and manage team members, including delegating tasks, scheduling, and supporting performance and development
Added 13 mins ago
Restaurant Manager - In Room Dining
Fairmont Hotels & Resorts
Banff, AB
Full-time
…hospitality, visible leadership, colleague engagement, coaching, development and succession…
Added 13 mins ago
Director of Banquets
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
To enhance the leadership skills of the banquet leadership team. This includes the development of decision-making skills, performance management techniques, function planning ability,…
Added 13 mins ago
Pastry - Sous Chef
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Ensuring that proper training and development of staff is performed
Added 13 mins ago
Assistant Front Office Manager
Fairmont Hotels & Resorts
Jasper, AB
Full-time
Added 13 mins ago
Reservations Manager (Maternity Coverage)
Fairmont Hotels & Resorts
Banff, AB
Temporary
…commercial opportunities, operational requirements and colleague development. As a Department Head within the Rooms Division, this role serves as a key resource for reservations, guestroom…
Added 13 mins ago
Food and Beverage Supervisor
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Ensure the ongoing professional development, growth, and work satisfaction of all colleagues
Added 13 mins ago
Assistant Chief Steward
Fairmont Hotels & Resorts
Jasper, AB
Full-time
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to…
Added 13 mins ago
Fairmont Gold Pantry Attendant (Part-Time)
Fairmont Hotels & Resorts
Toronto, ON
Actively participate in the ongoing development of the Hotel, service enhancements and training, ensuring delivery of departmental standards.
Added 13 mins ago
Regional Sales Coordinator
Fairmont Hotels & Resorts
Jasper, AB
Full-time
After appropriate training and development, participate in site inspections, familiarization tours, trade shows and functions within the hotel, as required, and in the absence of the Sales…
Added 13 mins ago
Sous Chef
Fairmont Hotels & Resorts
Lake Louise, AB
Full-time
Maintain on-going training and development of employees, conduct employee performance reviews and disciplinary action
Added 13 mins ago
Sous Chef
Fairmont Hotels & Resorts
Banff, AB
Full-time
Ensure consistency in food preparation, follow hotel recipes and standards, and enhance food products through menu development and presentation.
Added 13 mins ago
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
Full-time

Provincial Health Services Authority

Surgical Systems Analyst

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Program Manager, BC Children’s Hospital (BCCH) Surgical Services, the Systems Analyst, Operating Room Scheduling & Operating System (ORSOS) is responsible for ORSOS application support across Children’s & Women’s (C&W). The Systems Analyst performs application maintenance, performance assurance and project coordination for application upgrades and enhancements, provides functional training and information and trend/utilization analysis, and develops and maintains application policies and procedures in adherence to data quality practices. The Systems Analyst works in collaboration with Information Management/Information Technology (IM/IT) staff on initiatives related to the technical functions application and with Decision Support Services for initiatives related to provision of high quality information.

Duties/Accountabilities

Scope and Complexity

The Systems Analyst, ORSOS’s primary responsibility is the ongoing operation, maintenance and performance assurance of the ORSOS application, including implementation and maintenance of practices that ensure availability of high quality data. The Systems Analyst works with extensive detailed information, including information of a sensitive and confidential nature. Considerable judgment, problem solving ability and technical expertise is used when identifying priorities and resolving functional technical errors within a complex technology environment that includes interfaced software systems, such as Affinity and PeopleSoft.

Communications

The Systems Analyst, ORSOS communicates with staff at all levels throughout the agency to support the application, development and ongoing maintenance of ORSOS. The Systems Analyst collaborates with IM/IT staff on application issues, the development of Disaster Recovery Plans and report development and interpretation. The Systems Analyst liaises with Decision Support staff to ensure adherence to data governance requirements and standard policies and procedures, conducting quality audits and resolving data quality issues. The Systems Analyst consults to application end users on a daily basis by providing training, troubleshooting issues and quality assurance and investigating transaction errors.

External communication includes contact with the vendor to research products, contract information and follow up on issues to obtain development advice and support to maintain business relationships. The Systems Analyst contacts other hospitals, Ministry of Health, community health agencies and peers outside of the organization to gather information and problem solve technical issues.

Duties/Accountabilities

Provides planning support related to ORSOS by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems. This includes identifying system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
Provides support for application maintenance, modification and enhancement through programming, database development, report writing and problem solving.
Serves as liaison between users, information technology and other departments and facilities by participating in application user group meetings to share knowledge and works with IM/IT teams on issues related to application enhancements and upgrades.
Analyses system performance and provides recommendations for the development of capacity plans for ORSOS. Identifies and plans for data conversion routines and system interfaces, obtains sign off on application changes prior to implementation, performs testing of application enhancements and changes before and after implementation and identifies “bugs” for follow up by IM/IT and/or vendors.
Performs system support for the application by troubleshooting system problems, analyzing reported problems and identifying common threads, completing application change forms and monitoring progress, developing, revising and maintaining tables and dictionaries, and creating and modifying application templates.
Conducts information needs assessment with end users and develops standard reports for routine distribution. Responds to ad-hoc requests for information to support end users.
Participates in continuous quality improvement activities by providing feedback to supervisor on processes and opportunities for improvement and developing. Ensures application data integrity by investigating and correcting data errors.
Maintains contracts with vendors by maintaining contract information, communicating with the vendor, and conducting product research.
Performs project management by identifying and managing project related work in coordination with stakeholders. Develops business cases and manages and implements project plan for the upgrade or enhancement of the application. In conjunction with the clinical leadership team, develops and monitors budget to support system upgrade or enhancement and explains variances if they occur.
Maintains system application documentation including schedule and support documentation for software and hardware upgrades, application installation and enhancements. Maintains log of software upgrades and enhancements, documenting business process changes and backup plans.
Develops and maintains ORSOS procedures and guidelines.
Provides ongoing system support and enhancement through training programs, one-on-one consultation, systems or procedural advice, troubleshooting and resolution to escalating system failures. Provides initial and ongoing orientation and training to end users. Establishes and documents training standards for ORSOS and provides feedback to end users regarding data integrity.
Authorizes and administers password access for users.
Creates and maintains the Business Resumption Plan and Disaster Recovery Plan for ORSOS.
Performs data gathering and trend/utilization analysis as required to facilitate operational activities. Performs software release analysis to address business and system impact to department environment.
Provides resource planning for hardware and software system requirements, implementations and enhancements.
Develops user documentation and downtime and disaster recovery procedures for assigned applications.
Performs other related duties as assigned.

Qualifications

A level of education, training and experience equivalent to a Bachelor's degree in Health Information Science, Health Care Administration, Computer Science or related field, plus a degree or diploma in Data Management Technology, plus a minimum of five (5) years recent related experience which includes three (3) years recent related experience with a surgical service scheduling information system.

Advanced knowledge of a broad scope of computerized applications and systems, including purchasing and logistics enterprise application software such as PeopleSoft. Proficiency in Crystal report writing. Demonstrated analytical skills including the ability to comprehend complex issues and related data/information and present information in concise meaningful ways. Ability to explain complicated technical issues in non-technical terms and in a non-technical manner. Ability to quickly learn and understand the business and workflow process of the service area and assess the impact of those on the creation of quality data. Customer focused with ability to facilitate and encourage cooperation between diverse operational groups and skill sets. Highly developed communication skills, verbal and written, with the proven ability to resolve conflict effectively, negotiate desired outcomes, and problem solve. Ability to work under pressure and multi-task without direct supervision. Demonstrated administrative, organizational, work planning and control skills. Demonstrated ability to perform advanced data manipulation, analysis, and information presentation through use of data base and spreadsheet software. Ability and experience to develop technical documentation. Physical ability to perform the duties of the job.

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More about this job

Responsibilities

Support, maintain, and improve the ORSOS operating room scheduling application, including troubleshooting, testing upgrades, managing interfaces, and ensuring data integrity. Coordinate system projects and vendor relationships, develop reports and documentation, analyze system use and performance, and train and advise end users.

Requirements

Requires education equivalent to a bachelor's degree in a relevant field plus a degree or diploma in Data Management Technology, and at least five years of related experience, including three years with a surgical service scheduling information system. Candidates need advanced application and data skills, including PeopleSoft and Crystal Reports, along with strong analytical, communication, organizational, documentation, and problem-solving abilities.

Skills

ORSOS Application Support
Surgical Scheduling Systems
Application Maintenance
Data Integrity
Data Quality Auditing
Crystal Reports
PeopleSoft
Database Development
Report Writing
Systems Analysis
Troubleshooting
Project Management
End-User Training
Disaster Recovery Planning
Data Analysis
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

ORSOS
Operating Room Scheduling
Surgical Services
Application Support
Application Maintenance
Application Upgrades
System Enhancements
PeopleSoft
Affinity
Crystal Reports
Database Development
Report Writing
Data Management Technology
Data Integrity
Data Quality
Data Governance
Data Conversion
System Interfaces
Performance Assurance
Capacity Planning
Feasibility Studies
Workload Efficiency Analysis
Project Management
Business Cases
Disaster Recovery Plan
Business Resumption Plan
End-User Training
Trend and Utilization Analysis
Information Systems
Health Information Science

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