Jobs in Canada

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Added 5 mins ago
Now Hiring: Senior Environmental Project Manager
Marketplix - Canada
ON · Durham, ON
Full-time
Now Hiring: Senior Environmental Project Manager – Site Assessment & Remediation (Durham Region, ON)
Added 5 mins ago
Flight School Manager (On Site) (Nags Head, NC)
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Full-time
The Flight School Manager manages the daily operations of the Flight School; instructor training; maintenance of equipment and maintenance logs; teaching and teaching programs; sales of…
Added 6 mins ago
Server
West Coast Seniors Housing Management Limited Partnership
Montreal, QC
$16.6 CAD / hour
Full-time
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
Added 6 mins ago
Social Worker
West Coast Seniors Housing Management Limited Partnership
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$36.02 CAD / hour
Full-time · Temporary
and treat each other with respect and dignity. We invest in the growth and development of our
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Senior Product Manager, Accounting
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Accounting based in Canada .
Added 6 mins ago
Relationship Manager In Training - Regional Markets (Grande Prairie)
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Credit Realization Manager
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Senior Data Platform Engineer - Zonda - Toronto, Ontario
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$140,000 to $170,000 CAD / year
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Added 6 mins ago
Operations Consultant - Full Time
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Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 6 mins ago
Senior Civil Designer
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Sales Associate
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Added 6 mins ago
Sales Associate
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Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 6 mins ago
Property Maintenance Manager
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$71,214 to $89,037 CAD / year
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Reporting to the Director, Property Management & Development, the Property Maintenance Manager is responsible for leading maintenance operations for Kerry's Place Supported Living
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Développeur(euse) logiciel C++ sénior / Senior Software Developer C++
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Added 19 mins ago
Accounting Intern (Winter 2027)
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REPORTS TO: Accounting Manager / Corporate Controller
Added 19 mins ago
Manager, Varsity Operations
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
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The Manager, Varsity Operations manages the end-to-end operational execution of the Game Operations program and is also responsible for the strategic management and advancement of the unit.…
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Senior Project Management Analyst, National Office - Audit (Toronto)
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…of the engagement team, and is accountable to the Engagement Manager or Director for the completion of assigned…
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Assistant Store Manager
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Manager, Business Applications
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Senior Manager, Global Corporate Development
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Share This: Share Senior Manager, Global Corporate Development on FacebookShare Senior Manager, Global Corporate Development on LinkedInShare Senior Manager, Global Corporate Development on…
Added 19 mins ago
Store Manager (St. Laurent Centre)
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At JACK&JONES, we move fast and lead with purpose - every day is dynamic, and no two are the same. As Store Manager, you're not just running a store - you're driving a culture. You’re a…
Added 19 mins ago
Business Development Manager - Automotive Refinish
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Now hiring! Business Development Manager – Southwestern Ontario
Added 19 mins ago
Territory Sales Manager
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This is primarily an account management role, with approximately 80% of the focus on supporting and growing existing dealer relationships and 20% on new business development.
Added 19 mins ago
Manager, Capital Planning
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Internship
Reporting to the Director, Capital Planning & Governance, the Manager, Capital Portfolio & Governance plays a key role in improving how capital is allocated, monitored, and redeployed…

Provincial Health Services Authority

Surgical Systems Analyst

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Program Manager, BC Children’s Hospital (BCCH) Surgical Services, the Systems Analyst, Operating Room Scheduling & Operating System (ORSOS) is responsible for ORSOS application support across Children’s & Women’s (C&W). The Systems Analyst performs application maintenance, performance assurance and project coordination for application upgrades and enhancements, provides functional training and information and trend/utilization analysis, and develops and maintains application policies and procedures in adherence to data quality practices. The Systems Analyst works in collaboration with Information Management/Information Technology (IM/IT) staff on initiatives related to the technical functions application and with Decision Support Services for initiatives related to provision of high quality information.

Duties/Accountabilities

Scope and Complexity

The Systems Analyst, ORSOS’s primary responsibility is the ongoing operation, maintenance and performance assurance of the ORSOS application, including implementation and maintenance of practices that ensure availability of high quality data. The Systems Analyst works with extensive detailed information, including information of a sensitive and confidential nature. Considerable judgment, problem solving ability and technical expertise is used when identifying priorities and resolving functional technical errors within a complex technology environment that includes interfaced software systems, such as Affinity and PeopleSoft.

Communications

The Systems Analyst, ORSOS communicates with staff at all levels throughout the agency to support the application, development and ongoing maintenance of ORSOS. The Systems Analyst collaborates with IM/IT staff on application issues, the development of Disaster Recovery Plans and report development and interpretation. The Systems Analyst liaises with Decision Support staff to ensure adherence to data governance requirements and standard policies and procedures, conducting quality audits and resolving data quality issues. The Systems Analyst consults to application end users on a daily basis by providing training, troubleshooting issues and quality assurance and investigating transaction errors.

External communication includes contact with the vendor to research products, contract information and follow up on issues to obtain development advice and support to maintain business relationships. The Systems Analyst contacts other hospitals, Ministry of Health, community health agencies and peers outside of the organization to gather information and problem solve technical issues.

Duties/Accountabilities

Provides planning support related to ORSOS by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems. This includes identifying system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
Provides support for application maintenance, modification and enhancement through programming, database development, report writing and problem solving.
Serves as liaison between users, information technology and other departments and facilities by participating in application user group meetings to share knowledge and works with IM/IT teams on issues related to application enhancements and upgrades.
Analyses system performance and provides recommendations for the development of capacity plans for ORSOS. Identifies and plans for data conversion routines and system interfaces, obtains sign off on application changes prior to implementation, performs testing of application enhancements and changes before and after implementation and identifies “bugs” for follow up by IM/IT and/or vendors.
Performs system support for the application by troubleshooting system problems, analyzing reported problems and identifying common threads, completing application change forms and monitoring progress, developing, revising and maintaining tables and dictionaries, and creating and modifying application templates.
Conducts information needs assessment with end users and develops standard reports for routine distribution. Responds to ad-hoc requests for information to support end users.
Participates in continuous quality improvement activities by providing feedback to supervisor on processes and opportunities for improvement and developing. Ensures application data integrity by investigating and correcting data errors.
Maintains contracts with vendors by maintaining contract information, communicating with the vendor, and conducting product research.
Performs project management by identifying and managing project related work in coordination with stakeholders. Develops business cases and manages and implements project plan for the upgrade or enhancement of the application. In conjunction with the clinical leadership team, develops and monitors budget to support system upgrade or enhancement and explains variances if they occur.
Maintains system application documentation including schedule and support documentation for software and hardware upgrades, application installation and enhancements. Maintains log of software upgrades and enhancements, documenting business process changes and backup plans.
Develops and maintains ORSOS procedures and guidelines.
Provides ongoing system support and enhancement through training programs, one-on-one consultation, systems or procedural advice, troubleshooting and resolution to escalating system failures. Provides initial and ongoing orientation and training to end users. Establishes and documents training standards for ORSOS and provides feedback to end users regarding data integrity.
Authorizes and administers password access for users.
Creates and maintains the Business Resumption Plan and Disaster Recovery Plan for ORSOS.
Performs data gathering and trend/utilization analysis as required to facilitate operational activities. Performs software release analysis to address business and system impact to department environment.
Provides resource planning for hardware and software system requirements, implementations and enhancements.
Develops user documentation and downtime and disaster recovery procedures for assigned applications.
Performs other related duties as assigned.

Qualifications

A level of education, training and experience equivalent to a Bachelor's degree in Health Information Science, Health Care Administration, Computer Science or related field, plus a degree or diploma in Data Management Technology, plus a minimum of five (5) years recent related experience which includes three (3) years recent related experience with a surgical service scheduling information system.

Advanced knowledge of a broad scope of computerized applications and systems, including purchasing and logistics enterprise application software such as PeopleSoft. Proficiency in Crystal report writing. Demonstrated analytical skills including the ability to comprehend complex issues and related data/information and present information in concise meaningful ways. Ability to explain complicated technical issues in non-technical terms and in a non-technical manner. Ability to quickly learn and understand the business and workflow process of the service area and assess the impact of those on the creation of quality data. Customer focused with ability to facilitate and encourage cooperation between diverse operational groups and skill sets. Highly developed communication skills, verbal and written, with the proven ability to resolve conflict effectively, negotiate desired outcomes, and problem solve. Ability to work under pressure and multi-task without direct supervision. Demonstrated administrative, organizational, work planning and control skills. Demonstrated ability to perform advanced data manipulation, analysis, and information presentation through use of data base and spreadsheet software. Ability and experience to develop technical documentation. Physical ability to perform the duties of the job.

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More about this job

Responsibilities

Support, maintain, and improve the ORSOS operating room scheduling application, including troubleshooting, testing upgrades, managing interfaces, and ensuring data integrity. Coordinate system projects and vendor relationships, develop reports and documentation, analyze system use and performance, and train and advise end users.

Requirements

Requires education equivalent to a bachelor's degree in a relevant field plus a degree or diploma in Data Management Technology, and at least five years of related experience, including three years with a surgical service scheduling information system. Candidates need advanced application and data skills, including PeopleSoft and Crystal Reports, along with strong analytical, communication, organizational, documentation, and problem-solving abilities.

Skills

ORSOS Application Support
Surgical Scheduling Systems
Application Maintenance
Data Integrity
Data Quality Auditing
Crystal Reports
PeopleSoft
Database Development
Report Writing
Systems Analysis
Troubleshooting
Project Management
End-User Training
Disaster Recovery Planning
Data Analysis
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

ORSOS
Operating Room Scheduling
Surgical Services
Application Support
Application Maintenance
Application Upgrades
System Enhancements
PeopleSoft
Affinity
Crystal Reports
Database Development
Report Writing
Data Management Technology
Data Integrity
Data Quality
Data Governance
Data Conversion
System Interfaces
Performance Assurance
Capacity Planning
Feasibility Studies
Workload Efficiency Analysis
Project Management
Business Cases
Disaster Recovery Plan
Business Resumption Plan
End-User Training
Trend and Utilization Analysis
Information Systems
Health Information Science

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