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Added 1 hour ago
HR
Software Analyst
Hitachi Rail
Toronto, ON
- Full-time
The Software Analyst contributes to the design, development, integration, and testing of low- to medium-complexity operationally critical and safety-critical software systems within the…
Added 1 hour ago
A
Business Analyst – AI and Digital Product Delivery [AQ-20669]
Aquent
Toronto, ON
- $51 to $64 CAD / hour
- Contract
Quickly build a comprehensive understanding of a complex AI transformation program already in progress, including existing requirements, documentation, workflows, stakeholders, and…
Added 2 hours ago
SG
Rating Analyst – Infrastructure & Project Finance Ratings, Toronto or Mexico City
S&P Global
Toronto, ON
- Full-time
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so…
Added 6 hours ago
K
Engagement Analyst (12 Month Contract)
KPMG
ON · Toronto, Ontario
- Full-time
KPMG Law is seeking an Engagement Analyst to join the Billing Delivery Centre on a 12-month contract. In this role, you will support Law leadership in achieving key business and financial…
Added 6 hours ago
F
supply chain process analyst
Fibrobec
Beloeil, QC
- Full-time
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
SG
Rating Analyst – Infrastructure & Project Finance Ratings, Toronto or Mexico City
S&P Global
Toronto, ON
- Full-time
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so…
Added 8 hours ago
D
Internship, IT sector, Fall 2026
Desjardins
Montreal, QC · Levis, QC
- Full-time
Actively participate in the development of a production strategy. Contribute to application and program analysis, design, coding, testing and documentation to deliver high-performance…
Added 10 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 10 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 10 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 13 hours ago
OI
Senior Business Analyst, Program Communications
ORIGNIX Inc.
Calgary, AB
- Full-time
…coordination that help an organization understand a complex program, what it means for its people and operations, and what is being decided along the…
Added 16 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 17 hours ago
TL
Freight Receivable Supervisor
Transx Ltd
Rosser, MB
- Full-time
The Freight Receivable Supervisor is a vital leader and analyst within our accounts receivable department, stepping in to support our team and operations wherever needed. Unlike traditional…
Added 17 hours ago
NB
Chief Analyst, Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
A career as a Chief Analyst, Transformation, Capital Insights in
Added 18 hours ago
AH
IT Customer Support II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other…
Added 18 hours ago
CB
Senior Financial Analyst
Canadian Blood Services
ON · Ontario, Canada
- Full-time
Canadian Blood Services is looking for a regular, full-time, Senior Financial Analyst to join our dynamic Financial Planning & Analysis team.
Added 19 hours ago
CB
Planning Analyst
Calgary Board of Education
Calgary, AB
- Full-time
The CBE understands the future of work is flexible. In this role, you are eligible to participate in a flexible work program that allows you to work remotely for up to three days a week. A…
Added 20 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 20 hours ago
S
IT Business Analyst – Finance
Sanimax
Montreal, QC
- Full-time
Comprehensive group insurance program (dental, medical, life insurance, disability insurance, etc.)
Added 20 hours ago
M
Winter Co-op 2027 - Knowledge Analyst
Manulife
Waterloo, ON
- Full-time
At Manulife John Hancock, we believe in investing in the future, starting with you. Our Knowledge Analyst Winter Co-op is your launchpad to success, offering the support, structure, and…
Added 21 hours ago
AA
Consultant
Alpha Agency
Toronto, ON
- Full-time
…organizations. You may be leading a work stream within a larger program; or helping to drive projects and produce deliverables for smaller projects alongside a small team of other Alpha…
Added 22 hours ago
LC
Analyst, Master Data
Loblaw Companies Limited
Toronto, ON
- Full-time
Article Analyst, Data Operations, Brampton, ON
Added 22 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 22 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…

Closed listing

Provincial Health Services Authority

Surgical Systems Analyst

Vancouver, BC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Summary

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Program Manager, BC Children’s Hospital (BCCH) Surgical Services, the Systems Analyst, Operating Room Scheduling & Operating System (ORSOS) is responsible for ORSOS application support across Children’s & Women’s (C&W). The Systems Analyst performs application maintenance, performance assurance and project coordination for application upgrades and enhancements, provides functional training and information and trend/utilization analysis, and develops and maintains application policies and procedures in adherence to data quality practices. The Systems Analyst works in collaboration with Information Management/Information Technology (IM/IT) staff on initiatives related to the technical functions application and with Decision Support Services for initiatives related to provision of high quality information.

Duties/Accountabilities

Scope and Complexity

The Systems Analyst, ORSOS’s primary responsibility is the ongoing operation, maintenance and performance assurance of the ORSOS application, including implementation and maintenance of practices that ensure availability of high quality data. The Systems Analyst works with extensive detailed information, including information of a sensitive and confidential nature. Considerable judgment, problem solving ability and technical expertise is used when identifying priorities and resolving functional technical errors within a complex technology environment that includes interfaced software systems, such as Affinity and PeopleSoft.

Communications

The Systems Analyst, ORSOS communicates with staff at all levels throughout the agency to support the application, development and ongoing maintenance of ORSOS. The Systems Analyst collaborates with IM/IT staff on application issues, the development of Disaster Recovery Plans and report development and interpretation. The Systems Analyst liaises with Decision Support staff to ensure adherence to data governance requirements and standard policies and procedures, conducting quality audits and resolving data quality issues. The Systems Analyst consults to application end users on a daily basis by providing training, troubleshooting issues and quality assurance and investigating transaction errors.

External communication includes contact with the vendor to research products, contract information and follow up on issues to obtain development advice and support to maintain business relationships. The Systems Analyst contacts other hospitals, Ministry of Health, community health agencies and peers outside of the organization to gather information and problem solve technical issues.

Duties/Accountabilities

Provides planning support related to ORSOS by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems. This includes identifying system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
Provides support for application maintenance, modification and enhancement through programming, database development, report writing and problem solving.
Serves as liaison between users, information technology and other departments and facilities by participating in application user group meetings to share knowledge and works with IM/IT teams on issues related to application enhancements and upgrades.
Analyses system performance and provides recommendations for the development of capacity plans for ORSOS. Identifies and plans for data conversion routines and system interfaces, obtains sign off on application changes prior to implementation, performs testing of application enhancements and changes before and after implementation and identifies “bugs” for follow up by IM/IT and/or vendors.
Performs system support for the application by troubleshooting system problems, analyzing reported problems and identifying common threads, completing application change forms and monitoring progress, developing, revising and maintaining tables and dictionaries, and creating and modifying application templates.
Conducts information needs assessment with end users and develops standard reports for routine distribution. Responds to ad-hoc requests for information to support end users.
Participates in continuous quality improvement activities by providing feedback to supervisor on processes and opportunities for improvement and developing. Ensures application data integrity by investigating and correcting data errors.
Maintains contracts with vendors by maintaining contract information, communicating with the vendor, and conducting product research.
Performs project management by identifying and managing project related work in coordination with stakeholders. Develops business cases and manages and implements project plan for the upgrade or enhancement of the application. In conjunction with the clinical leadership team, develops and monitors budget to support system upgrade or enhancement and explains variances if they occur.
Maintains system application documentation including schedule and support documentation for software and hardware upgrades, application installation and enhancements. Maintains log of software upgrades and enhancements, documenting business process changes and backup plans.
Develops and maintains ORSOS procedures and guidelines.
Provides ongoing system support and enhancement through training programs, one-on-one consultation, systems or procedural advice, troubleshooting and resolution to escalating system failures. Provides initial and ongoing orientation and training to end users. Establishes and documents training standards for ORSOS and provides feedback to end users regarding data integrity.
Authorizes and administers password access for users.
Creates and maintains the Business Resumption Plan and Disaster Recovery Plan for ORSOS.
Performs data gathering and trend/utilization analysis as required to facilitate operational activities. Performs software release analysis to address business and system impact to department environment.
Provides resource planning for hardware and software system requirements, implementations and enhancements.
Develops user documentation and downtime and disaster recovery procedures for assigned applications.
Performs other related duties as assigned.

Qualifications

A level of education, training and experience equivalent to a Bachelor's degree in Health Information Science, Health Care Administration, Computer Science or related field, plus a degree or diploma in Data Management Technology, plus a minimum of five (5) years recent related experience which includes three (3) years recent related experience with a surgical service scheduling information system.

Advanced knowledge of a broad scope of computerized applications and systems, including purchasing and logistics enterprise application software such as PeopleSoft. Proficiency in Crystal report writing. Demonstrated analytical skills including the ability to comprehend complex issues and related data/information and present information in concise meaningful ways. Ability to explain complicated technical issues in non-technical terms and in a non-technical manner. Ability to quickly learn and understand the business and workflow process of the service area and assess the impact of those on the creation of quality data. Customer focused with ability to facilitate and encourage cooperation between diverse operational groups and skill sets. Highly developed communication skills, verbal and written, with the proven ability to resolve conflict effectively, negotiate desired outcomes, and problem solve. Ability to work under pressure and multi-task without direct supervision. Demonstrated administrative, organizational, work planning and control skills. Demonstrated ability to perform advanced data manipulation, analysis, and information presentation through use of data base and spreadsheet software. Ability and experience to develop technical documentation. Physical ability to perform the duties of the job.

About employer

More about this job

Responsibilities

Support, maintain, and improve the ORSOS operating room scheduling application, including troubleshooting, testing upgrades, managing interfaces, and ensuring data integrity. Coordinate system projects and vendor relationships, develop reports and documentation, analyze system use and performance, and train and advise end users.

Requirements

Requires education equivalent to a bachelor's degree in a relevant field plus a degree or diploma in Data Management Technology, and at least five years of related experience, including three years with a surgical service scheduling information system. Candidates need advanced application and data skills, including PeopleSoft and Crystal Reports, along with strong analytical, communication, organizational, documentation, and problem-solving abilities.

Skills

ORSOS Application Support
Surgical Scheduling Systems
Application Maintenance
Data Integrity
Data Quality Auditing
Crystal Reports
PeopleSoft
Database Development
Report Writing
Systems Analysis
Troubleshooting
Project Management
End-User Training
Disaster Recovery Planning
Data Analysis
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

ORSOS
Operating Room Scheduling
Surgical Services
Application Support
Application Maintenance
Application Upgrades
System Enhancements
PeopleSoft
Affinity
Crystal Reports
Database Development
Report Writing
Data Management Technology
Data Integrity
Data Quality
Data Governance
Data Conversion
System Interfaces
Performance Assurance
Capacity Planning
Feasibility Studies
Workload Efficiency Analysis
Project Management
Business Cases
Disaster Recovery Plan
Business Resumption Plan
End-User Training
Trend and Utilization Analysis
Information Systems
Health Information Science

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