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Added 9 mins ago
FA
Business Analyst
Facility Association
Toronto, ON
- $95,000 to $116,000 CAD / year
- Full-time
Facility Association is looking for a Business Analyst to join our IT team.
Added 9 mins ago
W
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
Administer and maintain Salesforce and internal platforms, ensuring systems are reliable, secure, and aligned with business requirements.
Added 9 mins ago
GI
Technical Support Analyst
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Manager, IT the Technical Support Analyst will provide technical support to maintain the company's IT infrastructure across remote and local office environments.
Added 23 mins ago
WI
Project Controls Analyst
WSP in Canada
Whitehorse, YT
- Full-time
As a Project Controls Analyst, you will work closely with our Lead project controls analyst to build trusted partnerships with our Project Managers and technical teams, strengthening cost…
Added 23 mins ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 23 mins ago
WI
Project Controls Analyst
WSP in Canada
Vancouver, BC
- Full-time
As a Project Controls Analyst, you will work closely with our Lead project controls analyst to build trusted partnerships with our Project Managers and technical teams, strengthening cost…
Added 23 mins ago
GR
Customer Success Operations Analyst
Global Relay
Vancouver, BC
- Full-time
The Customer Success Operations Analyst plays a vital role in ensuring the seamless transition of data, applications, and systems across data archiving platforms. This position requires…
Added 23 mins ago
WI
Project Controls Analyst
WSP in Canada
Victoria, BC
- Full-time
As a Project Controls Analyst, you will work closely with our Lead project controls analyst to build trusted partnerships with our Project Managers and technical teams, strengthening cost…
Added 23 mins ago
A
Digital Solutions Procurement Systems and Smart Materials Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
The Digital Solutions Procurement Systems and Smart Materials Analyst supports, administers, and enhances Hexagon Smart Materials and related procurement and materials management solutions.…
Added 39 mins ago
AL
AltaGas - Senior Analyst, AI Enablement
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…and other approved AI platforms. We’re looking for a Senior Analyst, AI Enablement to help employees and business teams turn AI capabilities into practical, measurable…
Added 39 mins ago
SL
Analyst, Investment Operations
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…Portfolio Management, Product, and Institutional teams. The Analyst will support the newly established ETF mandate, manage day-to-day ETF operations activities, and assist the Investment…
Added 39 mins ago
C
Data Quality Exception Management Lead Analyst
Citi
Mississauga, ON
- Full-time
The Data Quality Exception Management Lead Analyst is a senior individual contributor responsible for delivering against the directional strategy of Data Quality Exception Management. This…
Added 39 mins ago
B
Credit Analyst, Commercial Banking ( Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
Develops proposals to capture new business and expand client relationships.
Added 53 mins ago
AC
IT and Cybersecurity Risk Analyst
Air Canada
Dorval, QC
- Full-time
Provide cybersecurity and compliance advisory support to projects, systems, and business initiatives.
Added 54 mins ago
WI
Project Controls Analyst
WSP in Canada
YT · Yukon Territory, Canada
- Full-time
As a Project Controls Analyst, you will work closely with our Lead project controls analyst to build trusted partnerships with our Project Managers and technical teams, strengthening cost…
Added 54 mins ago
WI
Project Controls Analyst
WSP in Canada
BC · British Columbia, Canada
- Full-time
As a Project Controls Analyst, you will work closely with our Lead project controls analyst to build trusted partnerships with our Project Managers and technical teams, strengthening cost…
Added 54 mins ago
WI
Project Controls Analyst
WSP in Canada
Whitehorse, YT
- Full-time
As a Project Controls Analyst, you will work closely with our Lead project controls analyst to build trusted partnerships with our Project Managers and technical teams, strengthening cost…
Added 54 mins ago
WI
Project Controls Analyst
WSP in Canada
Vancouver, BC
- Full-time
As a Project Controls Analyst, you will work closely with our Lead project controls analyst to build trusted partnerships with our Project Managers and technical teams, strengthening cost…
Added 54 mins ago
WI
Project Controls Analyst
WSP in Canada
Victoria, BC
- Full-time
As a Project Controls Analyst, you will work closely with our Lead project controls analyst to build trusted partnerships with our Project Managers and technical teams, strengthening cost…
Added 1 hour ago
AI
Customer Relationship Management Business Analyst
Avanciers Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Avanciers Incorporated is hiring a Salesforce Business Analyst for one of our clients.
Added 1 hour ago
IG
Business Analyst (Clinical)
Insight Global
ON · Ontario, Canada
- $50 to $80 CAD / hour
- Contract
The Business Analyst reports to the Program Director, and works closely with the Project Managers, Subject Matter Experts (SMEs), clinical and technical teams, and operation leaders to…
Added 1 hour ago
A
SAP FICO Consultant
Aptonet
Terrebonne, QC
- Full-time
We are seeking an SAP FICO Analyst to support Finance systems, business processes, and SAP initiatives. This role serves as the primary liaison between Finance and IT, translating business…
Added 1 hour ago
CH
Senior Financial Analyst
CMHA HPE Addictions and Mental Health Services
Belleville, ON
- Full-time
The Senior Financial Analyst leads the preparation and analysis of financial statements, forecasts, Ministry reporting, funding reconciliations, and complex financial models. Acting as a…
Added 1 hour ago
JS
Business Analys
Je Suis Copa
Canada
- Full-time
We are seeking a highly analytical and detail-oriented Business Analyst to bridge the gap between business needs and technology solutions. This role is responsible for gathering…
Added 1 hour ago
JS
Junior Data Analys
Je Suis Copa
Canada
- Full-time
We are seeking a detail-oriented and analytical Junior Data Analyst to support data collection, reporting, and business intelligence initiatives. This role is ideal for recent graduates or…

Provincial Health Services Authority

Systems Analyst, Clinical Solutions, IMITS

Vancouver, BC, Canada

Pay rate: $40.46/hr · Full-time

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Job details

Pay: Pay rate: $40.46/hr
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

The Systems Analyst, Clinical Solutions reports to the Manager or designate in this professional level job that works with independence within a multi-site health care environment. The Systems Analyst develops and maintains complex new and existing clinical application systems which impact several functional areas throughout VPPL utilizing working knowledge of SQL, clinical information systems, electronic medical record (EMR) applications and MS Office applications (Word, Excel, Visio, PowerPoint, and Project). The Analyst provides technical direction advice to help translate business needs into requirement technical specifications and provides systems support including technical and application troubleshooting, coordination of upgrades and enhancements, and the creation and maintenance of application documentation, including service level agreements and backup and disaster recovery plans. The Systems Analyst carries out analysis and documentation of business requirements for clinical applications, the evaluation of software features and functions, and the implementation, testing, deployment, documentation and support of application systems. Provides application support of all aspects of system development life cycle from planning, analysis, design, implementation and maintenance of a clinical system.

What You’ll Do

Conduct feasibility studies for clinical applications through methods such as determining user and/or department requirements, performing feasibility/impact analysis and completing current and future state analysis, examining and identifying problems with existing systems and recommending modifications to and/or new systems.
Develop specifications for complex clinical application systems by performing duties such as gathering detailed information from user departments and translating them into technical system requirements; analyzing requirements; developing and documenting system functionality/standard system operating procedures, designing forms, preparing flow charts, detailing hardware and software specifications, and preparing briefing notes and detailed implementation plans. Utilize formal data gathering techniques and analysis tools such as, business process flowcharts, data flow diagrams, project and steering dashboards, roles and responsibility matrix (RACI), and work effort estimates.
Implement system changes and break fixes following IMITS change control processes and incident management processes. Perform maintenance activities on various clinical applications according to departmental standards by methods such as executing standard system operating procedures and making system changes based on the specifications developed.
Assist with design/build system activities, and perform modification and enhancement tasks according to departmental standards and using tools such as Visual Studio, Powerhouse, Oracle Developer, PowerBuilder, and Crystal Reports and other query tools as well as MS office applications (Word, Excel, Visio, PowerPoint, and Project), Crystal Reports, SQL and Service Desk Tools such as Service Now. Participate in implementation and go live/activation support on site.
Measure and document system performance metrics, measures and projects transaction volumes and response times, and liaise with vendors and users in order to assist with the with analysis of system performance and the development of capacity plans for assigned clinical applications.
Support system upgrades and implementations by performing tasks such as preparing all domains; implementing changes to all environments following the change control process; performing all components of testing (e.g. unit, functional, regression, user acceptance testing); performing other system tasks such as data conversion and extraction routines; logging and remediating issues; evaluating error reports; documentation of final results; and go live planning and support.
Assemble, create and maintain information systems technical and operational documentation according to departmental standards and using tools such as the Microsoft Office Suite.
Assist with the preparation of Requests for Information/Proposal, and the development of evaluation processes and tools, and evaluation of vendor responses by performing tasks such as participating in various working groups, gathering and documenting detailed application requirements, coordinating and documenting project team and vendor communications, preparing evaluation tools, and organizing and documenting product evaluation results.
Provide input into disaster preparedness plans by participating in the development and maintenance of clinical application downtime procedures and downtime/disaster exercises. Assist with afterhours incidents as per needed and on call shifts as per the team’s on call rotation.
Provide system support to users by performing tasks such as troubleshooting system software problems, testing alternative solution, reviewing impact of implemented resolutions over time, and by developing a comprehensive understanding of the clinical application needs and business processes, and recommending optimum use of application software.
Collaborate and represent IMITS to various stakeholders and technical groups by developing and maintaining relationships, attending meetings; assisting clients in identifying technical/system deficiencies and providing options/recommendations on technical solutions. Document service level agreements between IMITS and the clients for clinical applications.
Provide training related to clinical application systems to other IMITS staff for first level and technical support by performing tasks such as developing training materials, conducting training sessions, and developing and maintaining reference materials.
Maintain a good working relationship with the application/technical vendor. Liaise with vendors or third party services personnel to troubleshoot and remediate issues, collaborate with vendors on patches and releases and create detailed Service Requests documents. Review support calls related to clinical application systems, and suggest strategies to reduce support calls.
Attend team meetings, participate in team discussions and projects, and actively participate in continuous quality and process improvement activities by reviewing job workflow, reporting system issues and errors, and providing input/feedback to the Manager/Team Lead such as identifying roadblocks and inefficiencies, and proposing possible solutions.
Remain current with IMITS procedures and policy changes by participating in team meetings, reviewing current departmental policies and procedures, reviewing current literature and research, participating in vendor user groups, and attending relevant conferences and workshops. Receive appropriate training to participate in activation/go-live support for major upgrades and implementations.
Perform other related duties as assigned.

What You Bring

Graduation from a recognized diploma or degree program in Computer Science or Health Information Science, plus three (3) years’ recent related experience, or an equivalent combination of education, training, and experience.
May be required to travel and/or participate in an on-call rotation.
Ability to organize work.
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to operate related equipment.

What’s In It For You

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job type: Regular Full-Time

Union affiliation: Facilities Subsector

Pay rate: $40.46/hr

Location:

Closing date: Open until position is filled

Reference Number

About Us

The Provincial Health Services Authority (PHSA) is part of the Provincial Health Services Authority (PHSA). PHSA provides specialized health services to British Columbians, including cancer care, organ transplantation, pediatrics, emergency services, mental health and substance use services. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

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More about this job

Responsibilities

Analyze clinical application needs, translate business requirements into technical specifications, and support the design, implementation, testing, maintenance, and upgrades of clinical systems. Troubleshoot application issues, coordinate with users and vendors, maintain technical and operational documentation, and support go-live activities and disaster preparedness.

Requirements

Requires a diploma or degree in Computer Science or Health Information Science, plus three years of recent related experience, or an equivalent combination of education, training, and experience. Candidates need strong organizational, communication, interpersonal, and technical abilities, and may need to travel and participate in an on-call rotation.

Skills

Clinical Application Systems
SQL
Electronic Medical Records
Systems Analysis
Requirements Gathering
Business Process Analysis
System Design and Implementation
Software Testing
Application Troubleshooting
Change Control
Incident Management
Technical Documentation
Disaster Recovery Planning
Vendor Coordination
Project Coordination
Communication

Benefits

Health and Wellness Programs
Professional Development Programs
In-House Training Programs
Municipal Pension Plan
Statutory Holidays
Vacation Entitlement
Onsite Fitness Classes
Recreational Program Discounts
Travel Discounts
Technology Discounts
Car and Bike Sharing Discounts

Visa sponsorship

Not detected in the job text

Keywords

Clinical Information Systems
Electronic Medical Records
SQL
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Microsoft Project
Visual Studio
Powerhouse
Oracle Developer
PowerBuilder
Crystal Reports
ServiceNow
Business Requirements
Feasibility Analysis
Impact Analysis
Business Process Flowcharts
Data Flow Diagrams
Change Control
Incident Management
Unit Testing
Functional Testing
Regression Testing
User Acceptance Testing
Data Conversion
Capacity Planning
Service Level Agreements
Disaster Recovery

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