Business Analyst

About ProxyLink

At ProxyLink, we specialize in building meaningful connections between exceptional talent and leading employers across Canada. As a trusted recruitment partner, our mission is to create impactful career matches by combining innovative hiring strategies with a personalized, people-first approach. We’re driven by the belief that investing in people today builds a stronger workforce for tomorrow.

ProxyLink is working with a client hiring for a Business Analyst to support the development of a modern digital registration system.

Project Overview

ProxyLink is working with a client seeking an experienced Business Analyst to support the design and implementation of a modern online registration system for internal and external users.

The successful candidate will analyze existing business processes, gather and document requirements, develop user stories and functional and technical specifications, and collaborate closely with stakeholders and development teams throughout the project lifecycle.

Responsibilities will include creating process flows and Figma prototypes, facilitating requirements sessions, supporting development teams, leading quality assurance (QA) testing, coordinating User Acceptance Testing (UAT), and maintaining and grooming the product backlog.

Technology Stack:

• Microsoft Dynamics CRM
• MuleSoft middleware
• Java and React for the public-facing portal

Work Arrangement: Onsite, five days per week, Monday to Friday, during standard business hours (8:00 a.m. – 5:00 p.m., excluding lunch breaks).

Key Responsibilities

• Gather, analyze, and document business, system, and data requirements.
• Develop business process flows, Visio diagrams, and swimlane diagrams.
• Define use cases, user stories, functional and technical specifications, and acceptance criteria.
• Analyze existing workflows and recommend process improvements and system enhancements.
• Conduct stakeholder interviews, requirements workshops, and Joint Application Design (JAD) sessions.
• Act as a liaison between business stakeholders, technical teams, and external vendors.
• Develop Figma prototypes to communicate requirements and support solution design.
• Collaborate with development teams to clarify requirements and ensure alignment with business objectives.
• Lead QA testing activities and coordinate UAT with business users.
• Maintain, prioritize, and continuously groom the product backlog.
• Perform database analysis and use SQL to support data analysis and validation.
• Support digital transformation and systems re-engineering initiatives.
• Work within Agile (Scrum/Kanban) and Waterfall project environments.

Must-Have Qualifications

• Proven experience gathering, analyzing, and documenting business, system, and data requirements.
• Strong proficiency in Visio and swimlane process diagrams.
• Experience developing use cases, user stories, and acceptance criteria.
• Database analysis and SQL experience.
• Strong stakeholder engagement and communication skills.
• Experience leading requirements workshops, JAD sessions, and stakeholder interviews.
• Understanding of Agile (Scrum/Kanban) and Waterfall methodologies.
• Hands-on experience with JIRA, Confluence, and Azure DevOps.