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Added 13 mins ago
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ProxyLink

Scrum Master

Toronto, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

About ProxyLink

At ProxyLink, we specialize in building meaningful connections between exceptional talent and leading employers across Canada. As a trusted recruitment partner, our mission is to create impactful career matches by combining innovative hiring strategies with a personalized, people-first approach. We’re driven by the belief that investing in people today builds a stronger workforce for tomorrow.

Job Description

ProxyLink is seeking an experienced Scrum Master to support Agile delivery teams and help drive successful technology and business transformation initiatives. The Scrum Master will provide Agile leadership, coaching, facilitation, and subject matter expertise while ensuring teams follow effective Scrum practices and continuously improve their delivery performance.

The ideal candidate will have strong experience working with Agile teams in complex technology environments, with a solid understanding of Scrum, business analysis, DevOps, CI/CD, stakeholder management, and process improvement.

Key Responsibilities

Serve as a Scrum Master and Agile subject matter expert, providing guidance on Agile methodologies, Scrum practices, and project delivery standards.
Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and release planning.
Coach and mentor Scrum teams, Product Owners, and stakeholders on Agile principles, Scrum practices, and continuous improvement.
Support teams in becoming self-organizing, collaborative, accountable, and high-performing.
Identify, track, and remove impediments and blockers that may impact team productivity or delivery commitments.
Facilitate collaboration between development teams, Product Owners, business stakeholders, and technical teams.
Promote a safe and productive working environment and support conflict resolution within Agile teams.
Work closely with Product Owners to maintain, refine, prioritize, and manage product backlogs.
Assist in translating business requirements into well-defined epics, features, user stories, acceptance criteria, and process documentation.
Facilitate requirements gathering, business process analysis, gap analysis, and solution discussions.
Support current-state and future-state business process modelling using BPMN, process flow diagrams, and other appropriate techniques.
Track and analyze Agile metrics such as velocity, burndown, sprint performance, cycle time, and team capacity to identify improvement opportunities.
Capture sprint feedback, retrospective outcomes, decisions, action items, and lessons learned.
Prepare and maintain Agile training materials, project delivery documentation, standards, procedures, and guidelines.
Provide training and workshops to teams and stakeholders on Agile methodology, Scrum practices, and effective delivery approaches.
Support DevOps teams and processes, including CI/CD pipelines, release planning, continuous integration, and continuous delivery.
Work collaboratively with technical teams using tools such as Jira, Confluence, Git, Jenkins, and other Agile/DevOps platforms.
Support continuous improvement initiatives by identifying process gaps and recommending practical improvements.
Manage stakeholder expectations through effective communication, facilitation, negotiation, and consensus building.
Ensure Agile delivery practices remain aligned with organizational standards, project objectives, and business priorities.

Required Skills and Experience

Education & Certifications

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related discipline.
Certified ScrumMaster (CSM) or equivalent Agile certification.
PMI-ACP, Professional Scrum Master (PSM), SAFe Scrum Master, Agile Coach, or similar certification is considered an asset.
Strong understanding of Scrum methodology, Agile principles, and business analysis frameworks.

Agile & Scrum Experience

Demonstrated experience working as a Scrum Master supporting software development or technology delivery teams.
Proven ability to lead Agile ceremonies and implement Scrum principles effectively.
Strong experience coaching teams on Agile practices, self-organization, accountability, and continuous improvement.
Experience identifying and removing impediments and resolving team-level delivery challenges.
Experience working with Product Owners to manage and prioritize product backlogs.
Strong understanding of Agile metrics, including velocity, burndown, sprint capacity, and delivery performance.
Experience facilitating retrospectives and converting team feedback into measurable improvement actions.

Business Analysis & Process Skills

Strong experience gathering, analyzing, documenting, and validating business requirements.
Ability to translate business requirements into actionable user stories, acceptance criteria, process documents, and delivery requirements.
Experience with business process modelling, including current-state and future-state process analysis.
Proficiency with BPMN, process flow diagrams, workflow analysis, and gap analysis.
Ability to identify process improvement opportunities and develop practical recommendations.
Strong understanding of the relationship between business requirements, product backlogs, technical solutions, and Agile delivery.

DevOps & Technical Environment

Hands-on experience working within DevOps environments and supporting CI/CD processes.
Familiarity with tools such as Jira, Confluence, Git, Jenkins, and Azure DevOps.
Exposure to cloud platforms such as Microsoft Azure, AWS, or Google Cloud.
Familiarity with containerization technologies such as Docker and Kubernetes is an asset.
Understanding of software development lifecycle practices and the interaction between development, testing, operations, and deployment teams.
Previous software development or technical delivery experience is considered an asset.

Stakeholder & Leadership Skills

Excellent communication, facilitation, negotiation, and consensus-building skills.
Strong stakeholder management and relationship-building abilities.
Demonstrated servant leadership approach with a focus on empowering teams and removing barriers.
Strong coaching and mentoring skills.
Excellent conflict resolution and mediation capabilities.
Ability to manage competing priorities in a fast-paced Agile environment.
Strong organizational and time-management skills.
High emotional intelligence with the ability to understand and effectively manage team dynamics.
Adaptable and comfortable working in environments with changing priorities and requirements.
Ability to collaborate effectively with business, technical, product, and executive stakeholders.

Must-Have Qualifications

Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
Certified ScrumMaster (CSM) or equivalent Agile certification.
Strong hands-on experience as a Scrum Master within Agile delivery environments.
Strong knowledge of Scrum methodology and Agile principles.
Demonstrated ability to facilitate Agile ceremonies and coach development teams.
Experience removing impediments and driving continuous improvement.
Strong requirements gathering and documentation experience.
Experience translating business requirements into user stories and acceptance criteria.
Experience with business process modelling, BPMN, and process flow diagrams.
Experience collaborating with Product Owners on backlog management and prioritization.
Hands-on experience with DevOps tools and CI/CD processes.
Strong stakeholder management, communication, facilitation, and conflict-resolution skills.

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More about this job

Responsibilities

Lead and coach Agile teams, facilitate Scrum ceremonies, remove impediments, and support Product Owners with backlog management and prioritization. Translate business needs into actionable requirements, improve processes, track delivery metrics, and coordinate with stakeholders and DevOps teams to support effective technology delivery.

Requirements

Requires a bachelor's degree in a related field, a Certified ScrumMaster (CSM) or equivalent Agile certification, and hands-on Scrum Master experience in Agile technology delivery environments. Candidates must have strong Scrum facilitation and coaching skills, requirements and process modeling experience, DevOps and CI/CD familiarity, and effective stakeholder communication and conflict-resolution abilities.

Skills

Scrum
Agile Coaching
Agile Ceremony Facilitation
Backlog Management
Requirements Gathering
User Story Development
Business Process Modeling
BPMN
DevOps
CI/CD
Stakeholder Management
Conflict Resolution
Continuous Improvement
Jira
Confluence
Agile Metrics

Visa sponsorship

Not detected in the job text

Keywords

Scrum
Agile
Certified ScrumMaster (CSM)
PMI-ACP
Professional Scrum Master (PSM)
SAFe Scrum Master
Business Analysis
Product Backlog
User Stories
Acceptance Criteria
BPMN
Process Flow Diagrams
Agile Metrics
DevOps
CI/CD
Jira
Confluence
Git
Jenkins
Azure DevOps
Microsoft Azure
AWS
Google Cloud
Docker
Kubernetes
Sprint Planning
Retrospectives
Stakeholder Management
Continuous Improvement

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