UX Designer

About ProxyLink

At ProxyLink, we specialize in building meaningful connections between exceptional talent and leading employers across Canada. As a trusted recruitment partner, our mission is to create impactful career matches by combining innovative hiring strategies with a personalized, people-first approach. We’re driven by the belief that investing in people today builds a stronger workforce for tomorrow.

ProxyLink is seeking an experienced UX Designer to support a public sector client on digital products and services. The successful candidate will lead user-centered design activities, conduct user research, develop intuitive digital experiences, and collaborate closely with business stakeholders and technical teams.

About the Role

As a UX Designer, you will be responsible for creating user-friendly, accessible, and visually engaging digital experiences across web and mobile applications. You will take a user-centered approach to research, design, prototyping, testing, and iteration while working with stakeholders and cross-functional teams to deliver effective solutions.

Key Responsibilities

• Lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
• Conduct end-to-end user research, including interviews, surveys, user testing, research synthesis, and feedback analysis.
• Translate research insights into sitemaps, user flows, journey maps, wireframes, mockups, and prototypes.
• Design intuitive and visually appealing user interfaces for web, mobile, and digital products.
• Rapidly prototype, test, gather feedback, and iterate designs based on user needs.
• Identify UX and design challenges and develop practical, elegant solutions.
• Make strategic UX and design decisions related to existing and new features.
• Collaborate with developers, QA specialists, business analysts, product teams, and other stakeholders.
• Support product vision through research, sketching, prototyping, and usability testing.
• Design experiences optimized for different devices, platforms, and interfaces.
• Prepare clear documentation and communicate design concepts effectively to technical and non-technical audiences.

Must-Have Skills & Experience

• Experience working as a UX Designer, UI Designer, Interactive Designer, or similar role.
• Strong experience designing web and mobile applications.
• Experience leading UX projects, design workshops, and stakeholder alignment sessions.
• Hands-on experience conducting and managing user research from recruitment through synthesis.
• Strong knowledge of UX methodologies, user-centered design, and usability testing.
• Experience creating wireframes, user flows, user journeys, mockups, prototypes, and sitemaps.
• Proficiency with Figma, Canva, and similar design/prototyping tools.
• Understanding of web development technologies and their design implications.
• Strong ability to collaborate with developers, QA teams, business stakeholders, and cross-functional teams.
• Excellent communication, presentation, documentation, and stakeholder-management skills.
• Proven ability to manage competing priorities and meet project deadlines.

Nice-to-Have

• Knowledge of accessibility testing and accessible design principles.
• Experience designing to WCAG 2.1 AA requirements.
• Experience working with the Ontario Design System.
• Knowledge of Ontario Digital Service Standards.
• Experience working with complex design challenges, legacy systems, and multiple stakeholder/approval environments.
• Previous public sector or Ontario Public Service (OPS) experience.

What We're Looking For

We're looking for a creative and collaborative UX professional who can combine user research, strategic thinking, visual design, and usability principles to create meaningful digital experiences.

If you enjoy solving complex design problems and working with stakeholders and technical teams to build intuitive, accessible products, we'd love to hear from you.