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- Full-time
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PSA BDP

Customs Rater

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Description

About PSA BDP:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Position Overview

The Customs Coordinator / Rater is responsible for providing support to the customs operations team, specifically in managing the processing of shipments and ensuring accurate tariff classification, valuation, and compliance with regulatory requirements. The role involves coordinating customs entries, managing relevant documentation, and supporting the seamless flow of goods through the customs clearance process. The Customs Coordinator / Rater plays an integral role in ensuring that all customs-related activities are processed efficiently, accurately, and in compliance with international trade laws.

Key Responsibilities

Customs Documentation and Processing

Assist in the preparation and submission of customs declarations, ensuring timely and accurate filing of import and export documents.
Review and verify all customs paperwork, including invoices, packing lists, and other necessary documentation, to ensure compliance with regulations.
Classify goods based on their tariff codes and assess the proper value for customs duty calculations.
Ensure all shipments are in full compliance with international, federal, and local customs regulations, including tariff codes, duties, and taxes.
Coordinate with internal teams and external customs brokers to ensure a smooth customs clearance process.

Compliance and Risk Management

Assist in maintaining up-to-date knowledge of customs laws and trade regulations to ensure compliance with all applicable guidelines.
Ensure the accuracy of shipment data, customs entries, and duty assessments, reducing the risk of fines, delays, or disruptions.
Track and report any discrepancies or errors in customs documentation and work to resolve them promptly.
Ensure that all required export and import permits, licenses, and other compliance documents are in place.

Tariff Classification and Valuation

Review shipments and classify goods according to the appropriate Harmonized System (HS) codes to determine duty rates and potential regulatory requirements.
Collaborate with internal teams and clients to confirm the accuracy of product descriptions and value declarations to ensure proper duty assessment.
Continuously assess tariff changes, working closely with senior customs personnel to stay compliant with evolving trade regulations.

Customer Service and Communication

Serve as a point of contact for both internal and external stakeholders regarding customs procedures and documentation requirements.
Assist customers in resolving customs-related issues by answering questions, providing guidance, and advising on tariff classifications or documentation needs.
Communicate effectively with carriers, vendors, and customers to address any customs-related issues or delays.
Collaborate with the logistics and operations teams to ensure smooth coordination of shipments and customs processes.

Data Entry and Record-Keeping

Ensure that all customs-related data, including import/export entries, documentation, and clearance status, is entered accurately into the company’s system.
Maintain up-to-date and organized records of all customs documentation and communication for easy retrieval and audit purposes.
Provide regular reports on customs activities, including outstanding shipments, delayed clearances, or compliance issues.

Process Improvement and Efficiency

Support the team in identifying inefficiencies within customs processes and work with leadership to implement improvements.
Propose process optimizations that can streamline customs procedures, reduce clearance times, and minimize administrative burden.
Ensure that all customs-related processes are well-documented, standardized, and continuously improved for greater efficiency.

Collaboration and Support

Work closely with internal teams, including logistics, operations, and sales, to ensure smooth flow and timely clearance of shipments.
Assist senior customs coordinators and managers with any special customs projects or high-priority shipments as required.
Contribute to team training by sharing knowledge of tariff classification, compliance, and customs documentation.
Support senior team members with reporting and analysis of customs-related performance metrics.

Problem-Solving and Issue Resolution

Resolve discrepancies in shipment data, tariffs, or classifications by collaborating with the team and external partners.
Address and resolve any issues that arise during the customs clearance process, including incorrect classification or misfiled documentation.
Escalate complex customs issues to senior personnel when required for prompt resolution.

Qualifications And Experience

Education and Licensing

Associate degree or higher in Logistics, Supply Chain Management, Business Administration, or a related field (preferred).
Basic understanding of trade compliance, customs regulations, and the Harmonized System (HS) tariff codes (required).
Relevant certifications in customs brokerage, logistics, or freight forwarding (preferred but not required).

Professional Experience

Minimum of 1-3 years of experience in customs coordination, logistics, or supply chain management.
Familiarity with import/export documentation, customs procedures, and regulatory compliance requirements.
Strong understanding of the Harmonized System and tariff classification.

Skills And Competencies

Attention to detail and accuracy, particularly in data entry and document verification.
Strong organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
Basic knowledge of customs clearance software and logistics management systems.
Ability to work well independently and as part of a team, with strong communication skills.
Proactive problem-solving skills, with the ability to address issues efficiently and effectively.
Strong customer service skills, with the ability to communicate clearly and professionally with clients, vendors, and other stakeholders.

Job Requirements

Desired Abilities and Capabilities:

Knowledge of HS Classification and General Rules of Interpretation. Understanding of HS Codes and its application in international trade.
Attention to Detail. Ability to meticulously review product specifications and documentation to ensure accurate classification.
Analytical Skills. Ability to analyze product structures and determine appropriate HS codes.
Effective Communication. Strong verbal and written communication skills to convey information clearly and concisely.
Collaboration. Willingness to collaborate with cross-functional teams and work in a dynamic, fast-paced environment.
Learning Agility. Eagerness to learn and develop expertise through on-the-job experience and training.

Qualifications:

Educational qualifications in a relevant field (e.g., Customs & Internation Trade, CSCB, etc).
Minimal 2-3 years of experience, with exposure to HTS code classification in chemicals and industrial machinery being an advantage
Familiarity with trade regulations and customs documentation.
Ability to communicate effectively in English. Additional languages spoken and written is a plus.

Please note: There is no relocation or immigration assistance associated with this opening.

Compensation is based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and a casual dress environment.

Please visit our website: www.bdpinternational.com

*** This is a great opportunity to advance your career! Come join our growing BDP team!***

BDP International - The Employer of Choice

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More about this job

Responsibilities

Prepare and review customs declarations and supporting documents, classify goods using HS codes, assess customs values and duties, and ensure shipments comply with applicable trade regulations. Coordinate with customers, brokers, carriers, and internal teams to resolve clearance issues, maintain accurate records, report on customs activity, and support process improvements.

Requirements

The role requires a basic understanding of trade compliance, customs regulations, and HS tariff codes, along with familiarity with import/export documentation and customs procedures. It seeks 2–3 years of relevant experience, strong attention to detail and communication skills, and prefers relevant post-secondary education or customs, logistics, or freight-forwarding certifications.

Skills

HS Code Classification
Tariff Classification
Customs Compliance
Customs Documentation
Import/Export Procedures
Customs Valuation
Attention to Detail
Data Entry
Analytical Skills
Communication
Customer Service
Problem-Solving
Organization
Time Management
Record-Keeping
Cross-Functional Collaboration

Benefits

Full Benefits
401(k) Matching
Tuition Reimbursement
Casual Dress Environment

Visa sponsorship

Not detected in the job text

Keywords

Customs Coordination
Customs Brokerage
Customs Clearance
Trade Compliance
International Trade
Harmonized System
HS Codes
Tariff Classification
General Rules of Interpretation
Customs Valuation
Duty Assessment
Import Documentation
Export Documentation
Customs Declarations
Invoices
Packing Lists
Import Permits
Export Permits
Trade Regulations
Regulatory Compliance
Shipment Data
Customs Entries
Logistics Management Systems
Record-Keeping
Performance Reporting
Process Improvement
Freight Forwarding
Supply Chain Management
Chemicals
Industrial Machinery

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