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Added 1 hour ago
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PSI CRO

Site Management Associate I

Mississauga, ON, Canada

Pay: $60,000 to $72,000 CAD / year
Job type: Full-time
Apply by: Mar 28, 2027
Experience: Minimum 2 year experience within the clinical research industry, corporate or academic environment where administrative experience and technical skills have been gained.
Posting language: English
Posted: Sep 29, 2026

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Original job description

We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 3,200+ driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description

Hybrid role in Mississauga, ON, Canada

Site Management

Ensures exchange of information and documentation with sites and vendors
Ensures order, receipt, inventory storage, distribution, return/recall and reconciliation of clinical supplies
Ensures regulatory and ethics committee submissions and notifications
Ensures proper administration of sites and vendors payments
Coordinates preparation for and follow-up on site, TMF and systems´ audits and inspections
Reviews and coordinates site-specific query resolution
Reviews and coordinates site-specific EDC completion and provides the site Monitor with regular updates on the completion status

Other Communication

Exchanges information and documentation with other departments
Supports the organization of internal team meetings including preparation of agendas and minutes
Supports the organization of Investigator Meetings
Maintains study-specific and corporate tracking systems
Serves as the sites’ primary contact point
Serves as the primary sites’ contact point for vendors, study supplies, and access management
Ensures communication between the sites and off-site facilities

Training

Arranges and tracks initial and on-going project training for site teams in all vendor-related systems
Provides training in courier management and study supplies ordering to the site team

Document Management

Checks the TMF on a site and a country level regularly and files pending documents
Prepares, distributes, and updates Investigator Site Files (ISF) and ISF checklists
Provides Monitors with ISF documents to be filed in the ISF prior to each monitoring visit
Revises and checks translations status

Safety Management

Ensures proper safety information flow with the investigative sites.

CTMS Management

Updates CTMS with lacking project information
Assists the Monitors in their prompt completion of all subject event and site event information in CTMS
Assists the Monitors in their meeting deadlines for site visits, visit reports and visit letter dates information recording in CTMS
Tracks the resolution status of site issues and action items in CTMS

Vendor Management

Ensures that pre-study testing (dummy scans, MRI/CT qualification questionnaires, test ECGs, etc.) of local site facilities is completed
Tracks vendor-related supplies (lab kits, ECG electrodes, CDs for scans, etc.) on a site level

Other departmental assignments, as necessary

Qualifications

College or university degree or an equivalent combination of education, training and experience that presents the required knowledge, skills and abilities is considered sufficient.

Minimum 2 year experience within the clinical research industry, corporate or academic environment where administrative experience and technical skills have been gained.

Basic proficiency in MS Word.
Basic proficiency in MS Excel.
Basic proficiency in MS Outlook.
Basic proficiency in MS Power Point.
Proficiency in English.
Knowledge (following proper training) of applicable software and project specific systems.
Basic typing skills in English (min. 40 words per minute)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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More about this job

Responsibilities

Coordinates clinical site and vendor administration, including clinical supplies, regulatory and ethics submissions, payments, audits, site communications, training, and document management. Maintains study tracking systems and CTMS records, supports monitors with site data and deadlines, and tracks vendor supplies and site issues.

Requirements

Requires a college or university degree, or an equivalent combination of education, training, and experience, plus at least two years of experience in a clinical research, corporate, or academic environment. Candidates need basic proficiency in Microsoft Office applications, English proficiency, basic English typing skills of at least 40 words per minute, and the ability to learn applicable project software and systems.

Skills

Clinical Site Administration
Clinical Supplies Management
Regulatory Submissions
Ethics Committee Submissions
Payment Administration
Audit Coordination
Query Resolution
Electronic Data Capture (EDC)
Investigator Site File (ISF) Management
Clinical Trial Management System (CTMS)
Vendor Management
Safety Information Management
Microsoft Word
Microsoft Excel
Microsoft Outlook

Visa sponsorship

Not detected in the job text

Keywords

Clinical Research
Site Management
Clinical Supplies
Regulatory Submissions
Ethics Committee
Clinical Trial Management System (CTMS)
Electronic Data Capture (EDC)
Trial Master File (TMF)
Investigator Site File (ISF)
Site Audits
Inspections
Safety Management
Vendor Management
Site Payments
Query Resolution
Investigator Meetings
Courier Management
MRI
CT
ECG
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
English

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