Jobs in Canada

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Added 3 days ago
W
Senior AI Engineer - Oncology Biometrics
WATAR-AI
Canada
- Full-time
Essential: Degree in computer science, engineering, or a related discipline; 4–7+ years of software engineering, including 1–3 years building LLM or agentic systems; has shipped at least…
Added 3 days ago
NV
Microsoft Foundry Architect (ID#5606)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
8+ years of experience in cloud architecture, software engineering, or platform engineering, including 2+ years designing and delivering AI/LLM solutions.
Added 3 days ago
Data Scientist, Sales & Cargo Analytics
WestJet Group
Calgary, AB
Added 3 days ago
Service Administrative Assistant
March of Dimes Canada
Ottawa, ON
Prepare memoranda, correspondence, reports, agreements, presentations, and other documents using Microsoft Office and Adobe software.
Added 3 days ago
P
Manager, Financial Services, Digital Banking Operations, Consulting
PwC
Toronto, ON
- Full-time
Working knowledge of the software development life cycle (SDLC), Agile delivery methodologies, and collaboration or delivery tools such as Jira and Microsoft tools.
Added 3 days ago
CT
Senior IT Infrastructure Administrator, DevOps
Confluence Technologies
Montreal, QC
- Full-time
Software engineering capability demonstrated through development, advanced scripting or automation projects.
Added 3 days ago
CT
Senior IT Infrastructure Administrator, DevOps
Confluence Technologies
Toronto, ON
- Full-time
Software engineering capability demonstrated through development, advanced scripting or automation projects.
Added 3 days ago
Programmer, Analyst and Web Developer
Victoria University
Toronto, ON
Position Title: Programmer, Analyst and Web Developer
Added 3 days ago
P
Bilingual Case Manager – Patient Support Programs
PSPSync
Canada
- Full-time
- Contract
Added 3 days ago
R
Full Stack Engineer
RBC
Vancouver, BC
- Full-time
3+ years of Software Engineering experience (with one or more of the following languages- .NET, Java, Python)
Added 3 days ago
AM
Sr. Systems Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…working with highly experienced engineers across the hardware and software…
Added 3 days ago
Production Technician
Prysmian
Oshawa, ON
Has working computer knowledge of ERP software, Microsoft Word & e-mail.
Added 3 days ago
UO
Business Solutions Analyst (Shopify)
University of Alberta
Edmonton, AB
- Full-time
Added 3 days ago
BL
Specialist, Business Development & Marketing
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
Added 3 days ago
SI
Azure Data Enginee
Spait Infotech
Canada
- Full-time
Added 3 days ago
SI
Web Developer
Spait Infotech
Canada
- Full-time
Knowledge of debugging and browser developer tools.
Added 3 days ago
BI
Design Engineer
Badger Infrastructure Solutions
Red Deer, AB
- Full-time
Strong working knowledge of common software packages (MS Office, Acrobat, etc.).
Added 3 days ago
R
ServiceNow SME – Platform Security & Vault
Resonaite
Ottawa, ON
- Contract
Added 3 days ago
R
Senior ServiceNow Platform Architect (CoE / Vault)
Resonaite
Ottawa, ON
- Contract
Added 3 days ago
DT
Scientist
Dragonfleye Therapeutics Corp.
Toronto, ON
- Full-time
Data. Independent data analysis and statistical interpretation using GraphPad Prism, R, Python, or similar software.
Added 3 days ago
EC
Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Camrose, AB
- $45,000 to $800,000 CAD / month
- Full-time
Proficiency with computer systems and warehouse management software preferred
Added 3 days ago
LS
Power BI Developer
LeverageTek Staffing Solutions
Ottawa, ON
- Contract
Candidates must have their own laptop with the ability to VPN into the customer's network
Added 3 days ago
VC
Concurrent Disorder Clinician (Masters in a Behavioural Health Discipline)
Vancouver Coastal Health
Vancouver, BC
- Full-time
Added 3 days ago
TI
Marketing Coordinator
TekStaff IT Solutions
Toronto, ON
- Contract
Proficiency in Meta Business Manager, LinkedIn Campaign Manager, and social media publishing software (Sprinklr preferred)
Added 3 days ago
FB
Assistant Meat Manager
Farm Boy Inc.
Barrie, ON
- $21.5 CAD / hour
- Full-time
Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.

PSPSync

Bilingual Case Manager – Patient Support Programs

Canada

Full-time · Contract

Apply on pspsync.bamboohr.com About employer

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Job details

Job type: Full-time · Contract
Posting language: English
Posted: Nov 6, 2026

Original job description

Bilingual Case Manager – Patient Support Programs

Location: Remote/Hybrid (Canada) Department: Patient Services (12 Month Contract)

About PSPSync

PSPSync is a dynamic and innovative provider of Patient Support Program (PSP) solutions, dedicated to enhancing access, adherence, and outcomes for patients prescribed specialty medications. We collaborate with pharmaceutical manufacturers, healthcare professionals, and pharmacies to streamline the patient journey and ensure seamless care.

Position Overview

As a Case Manager at PSPSync, you will be the primary point of contact for patients enrolled in our PSPs. You will navigate patients through complex treatment pathways, manage reimbursement processes, coordinate healthcare services, and provide ongoing support to ensure timely access to therapy. The Case Manager is critical in delivering compassionate, high-touch service that enhances the patient experience while driving program KPIs.

Key Responsibilities

Serve as the dedicated contact for assigned patients, managing their case files from enrollment through ongoing treatment.
Educate patients on their therapy, program services, and financial assistance options.
Conduct benefit investigations (private/public) and manage prior authorization submissions to ensure reimbursement approvals.
Liaise with physicians’ offices, pharmacies, payers, and other healthcare stakeholders to coordinate services.
Proactively follow up with patients to ensure medication delivery, monitor adherence, and address barriers to treatment.
Document all case activities in PSPSync’s CRM system with accuracy and timeliness.
Provide compassionate support to patients facing complex challenges in their treatment journey.
Identify opportunities for process improvement and escalate unresolved issues to the Case Management Lead.
Meet and exceed program KPIs including service level targets, patient onboarding timelines, and adherence metrics.

Qualifications

Post-secondary education in healthcare, life sciences, social services, or a related field.
2+ years of experience preferred in a Case Manager, Reimbursement Specialist, or Patient Navigator role, preferably in specialty pharmaceuticals.
Strong knowledge of Canadian private and public reimbursement systems (e.g., RAMQ, ODB, NIHB, etc.).
Experience working with CRM platforms (Salesforce, ACCESS CRM, or similar).
Excellent communication and interpersonal skills with a patient-centric approach.
Ability to multitask, prioritize, and manage a high-volume caseload.
Bilingual (English/French) is required

What We Offer

Opportunity to be part of a fast-growing, innovative PSP provider.
Collaborative team environment with a patient-first culture.
Competitive salary and comprehensive benefits package.
Professional development and career growth opportunities.

Please note: The Company does not use artificial intelligence in the screening, assessment, or selection of applicants for this position. This job posting relates to an existing vacancy.

Apply on pspsync.bamboohr.com About employer

More about this job

Responsibilities

The Case Manager serves as the primary contact for patients, guiding them through treatment pathways and managing reimbursement processes. They also coordinate services with healthcare stakeholders and ensure accurate documentation of all case activities in the CRM system.

Requirements

Candidates must have post-secondary education in a relevant field and at least 2 years of experience in case management or reimbursement. Proficiency in both English and French is required, along with knowledge of Canadian public and private reimbursement systems.

Skills

Case management
Patient support
Reimbursement investigation
Prior authorization
CRM software
Salesforce
Bilingual
Communication
Interpersonal skills
Multitasking
Patient-centric approach
Healthcare coordination
Therapy education
Data documentation

Benefits

Professional development
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Case Manager
Patient Support Programs
Specialty Medications
Reimbursement
Prior Authorization
CRM
Salesforce
ACCESS CRM
RAMQ
ODB
NIHB
Healthcare
Life Sciences
Social Services
Patient Navigator
Adherence
Therapy
Pharmaceuticals
Patient Journey
KPIs

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Work requirements

Jobs in Canada