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Key Holder - Ste-Foy

  • Quebec, QC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
1 year minimum of experience in retail management
Posting language
English
Posted

Original job description

Join the Bold Side of Retail!

Key Holder - Ste-Foy (onsite)

Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The Opportunity

Reporting to the Store Manager, the Key Holder, strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

  • Build a delighted and loyal customer base through engagement, conversion and capturing customer phone and e-mail.
  • Responsible for assisting with the recruitment, training, development and succession of high-performing, results-driven Team Members.
  • Responsible for understanding and maintaining own level of Product Knowledge and directly responsible for Store(s) Team Member’s level of Product Knowledge and the ability to communicate it to customers.
  • Accountable for payroll control and service-driven scheduling to maintain a highly profitable location while maintaining the highest service levels to customers.
  • Analyze customer profiles, buying trends, and competitive information to impact and drive business.
  • Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory.
  • Directly responsible for the execution and processing of merchandise, both incoming and outgoing (Transfers).
  • Manage and communicate merchandise opportunities to the store manager.
  • Ensure execution and maintenance of all Visual Directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards.

Your Toolkit

  • 1 year minimum of experience in retail management
  • You must be able to work a flexible schedule, including nights, weekends and holidays
  • You have strong communication skills and the ability to foster a customer-focused selling culture.

Why Choose the Psycho Bunny Life?

  • Sweet discount on the coolest fits
  • Room to grow in a rapidly expanding brand
  • Surrounded by smart and passionate people

Ready to Set a Bold Standard?

Apply now to join and show us what makes you uniquely bold!

Diversity & Inclusion

Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
More about this job

Responsibilities

Promote sales and deliver a consistently high-quality customer experience while meeting sales, KPI, profitability, inventory, and shrink goals. Support team recruitment and development, manage scheduling and merchandise operations, analyze business trends, and maintain store visual standards.

Requirements

At least one year of retail management experience is required, along with strong communication skills and the ability to foster a customer-focused selling culture. Candidates must be available to work a flexible schedule, including nights, weekends, and holidays.

Skills

  • Retail Management
  • Sales
  • Customer Engagement
  • Customer Service
  • Team Recruitment
  • Training and Development
  • Product Knowledge
  • Payroll Control
  • Scheduling
  • Business Analysis
  • Inventory Management
  • Shrink Management
  • Merchandise Processing
  • Visual Merchandising
  • Communication

Benefits

  • Employee Discount
  • Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support

Keywords

  • Retail Management
  • Sales Culture
  • Sales Goals
  • Key Performance Indicators
  • Profitability
  • Customer Experience
  • Customer Engagement
  • Customer Conversion
  • Customer Data Capture
  • Recruitment
  • Team Training
  • Team Development
  • Succession Planning
  • Product Knowledge
  • Payroll Control
  • Service-Driven Scheduling
  • Customer Profiles
  • Buying Trends
  • Competitive Analysis
  • Inventory Management
  • Shrink Control
  • Physical Inventory
  • Merchandise Transfers
  • Visual Directives
  • Visual Merchandising
  • Retail Apparel
  • Fashion

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