Employment Counsellor

PTP Adult Learning and Employment Programs (PTP) is a community-based organization with two locations in Toronto. Our vision is to empower people to learn and find work they value.

Our mission is to provide basic skills education, job search and related services to individuals preparing for employment, training, or further education. We work to enhance the economic and social circumstances of our participants by creating a rich learning environment where participants identify their interests, develop literacy and essential skills, explore employment goals, and discover individual pathways to success.

Job Description:

We’re looking for an Employment Counsellor to join us in delivering high‑quality, client‑centered employment services.

The Employment Counsellor is responsible for delivering many key components of Integrated Employment Services including, but not limited to, intake and assessment, developing a mutually agreed-upon service goals, case management of clients ensuring individual service outcomes and service delivery standards targets are met. The Employment Counsellor is expected to keep up with changes in the field of employment counselling, have current knowledge of Toronto’s job market, trends, employment, education and training opportunities and resources, and, together with colleagues, develop and maintain innovative services that achieve the highest standards in employment service practices.

Responsibilities:

· Delivering effective employment services to clients in person and via phone and/or video conferencing

· Meeting monthly performance targets based on number of case managed participants set by the Program Manager

· Conducting intake and assessments with potential participants

· Assessing participants’ employability readiness and identifying employment skills and supports required to be competitively employed

· Collaborating with local employers, community organizations, and training providers to identify job opportunities and resources for clients

· Referring clients to appropriate programs or other community services if suitable

· Developing employment service plans required to meet participants vocational or educational goals

· Providing individual guidance with all aspects of career decision-making, training research, and job search techniques to reach goals of sustainable employment

· Assisting participants to develop resumes and cover letters ensuring they are effective and appropriate representations of the participants’ skills and qualifications

· Supporting participants in conducting job search based on realistic and accurate assessment of qualifications and employer expectations through research of information provided within posting

· Determining the need and suitability for job development services and making referrals

· Working with Job Developer to assist with participants placements and job maintenance

· Planning and delivering individual and group workshops, internally/externally, on employability skills, local labour market information, apprenticeships, job search and interview skills, and information sessions

· Developing and maintaining accurate and detailed reports, cases notes and documentation related to participants’ files

· Managing individual and team administrative duties: scheduling appointments for participants, completing necessary paperwork, and maintaining participant files

· Attending meetings as required

· Adhering to PTP policies

· Undertaking other assignments as required

Qualifications:

· A post-secondary education in Career and Work Counseling, Adult Education, or a related field, and/or experience within the new model of IES

· Strong knowledge of labour market trends, employment counselling / facilitation and presentation techniques to facilitate adult learning

· A strong desire to work with people who face multiple barriers to employment

· Solid interpersonal and communication skills

· Computer skills: MS Office, the Internet; OPS BPS

· Strong administrative skills, detail-oriented, and well-organized

· Candidates must be able to pass a Criminal Record Check (CRC) as a condition of employment