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Public Health Ontario

Translation Services Coordinator

Toronto, ON, Canada

Pay: Duration: Contract (Fixed Term), 11 month(s)Hours of Work: Full time, 36.25 hours per weekCompensation Group:Association of Management, Administrative and Professional Crown Employees of OntarioCompensation Range :$71,372.00 - $99,922.00Posting Date: 09-21-2026Closing Date: 10-6-2026
Job type: Full-time
Apply by: Oct 6, 2026
Posting language: English · French
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Translation Services CoordinatorLocation: Toronto-661 UniversityDepartment: Product Development and Publishing

This posting is to fill a current vacancy.

The Role:

Objectifs du poste

Under the direction of the Team Lead, Production Development and Publishing, supports the implementation and execution of PHO's French Language Services (FLS) policy and strategy as well as supporting tools, training and resources including PHO managing translation requests, French-English lexicon, defining internal processes.
Manages the translation request process including the translation tracker and coordinates translation of PHO products and digital content with external service provides, ensuring compliance with Ontario Ministry of Government Services (MSG) procurement directives and guidelines; ensures all invoicing is accurate and complete.
Reviews and proofreads translated materials for quality assurance and liaises with vendors as required to enforce quality control.
Supports the development and ongoing content management of PHO's French language website and related digital content.
Provides expertise and support to internal program areas on FLS compliance and advises where PHO programs and policies may have an impact on the Francophone community.
Provides strategic advice, responses, issues management support, legislation interpretation and application on issues, trends, or complaints related to the provision of FLS.
Develops administrative processes, evaluation tools, performance measures and monitoring systems to monitor, track, evaluate and report PHO FLS requirements and activities and effectiveness of FLS implementation and compliance plans.
Supports manager in development and implementation of PHO operational policies, processes, best practices, tools and resources to promote compliance with FLS.
Develops, recommends and supports initiatives and special projects with direct impact on the Francophone community.
Acts as main point of contact for French Language Services clients
Liaises with the provincial Office of Francophone Affairs to investigate, respond to and resolve complaints regarding the provision of FLS.
Provides training for PHO staff on all existing and any new French language polices and processes
Supports Human Resources with French recruitment and to ensure recruitment policies and processes are compliant with FLSA.

Principales responsabilités-

Interpretive understanding of the FLSA and regulations in order to effectively coordinate the FLS function for PHO and provide expertise in the application of the FLSA to senior management.
Knowledge of Ontario's francophone community, issues and concerns.
Knowledge of health system in Ontario in order to support the development and implementation of French language products and help promote the role of PHO.
Statistical analysis and reporting to track and monitor statistics to meet FLSA requirements. Consultation skills to provide advice to staff and management on the interpretation of FLSA
requirements, legislation and policies, to clarify processes or to de-designate, transfer or abolish designated positions.
Knowledge of communications principles and techniques required in order to develop and implement high-quality French language products to effectively convey and promote PHO's activities and initiatives.
Knowledge of and familiarity with digital/web, eLearning and graphic design processes.
Negotiation skills along with tact and judgement to ·investigate and resolve complaints of non-compliance.
Ability to efficiently develop materials, with great attention to detail in order to review documents for accuracy and completeness.
A Bachelor’s degree in communications, public relations, journalism or related field.
3-5 years of related public sector experience.
Fluently bilingual with proficiency in English and superior level of oral and written French.

Formation et expérience-

Applies own expertise in working within an academic or science-related environment when using written communication and editorial skills in preparing a wide variety of materials using technical or scientific content for a variety of audiences.

Attributs et compétences-

Duration: Contract (Fixed Term), 11 month(s)Hours of Work: Full time, 36.25 hours per weekCompensation Group:Association of Management, Administrative and Professional Crown Employees of OntarioCompensation Range :$71,372.00 - $99,922.00Posting Date: 09-21-2026Closing Date: 10-6-2026

Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.

Note: Internal candidates will be considered first.

While we thank all applicants for their interest, only those selected to move forward in the recruitment process will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

PHO is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca. Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process.

Read the full bilingual original

Translation Services CoordinatorLocation: Toronto-661 UniversityDepartment: Product Development and Publishing

This posting is to fill a current vacancy.

The Role:

Coordinates and provides advice on translation and the integration of French language services into PHO activities and into delivery of products and services to meet the requirements of the French Language Services Act (FLSA).

Objectifs du poste
Coordonner, fournir des conseils en matière de traduction et d'intégration des services en français aux activités de Santé publique Ontario (SPO) et pour la livraison de produits et de services conformément aux exigences de la Loi sur les services en français (LSF).

Key Responsibilities-

Under the direction of the Team Lead, Production Development and Publishing, supports the implementation and execution of PHO's French Language Services (FLS) policy and strategy as well as supporting tools, training and resources including PHO managing translation requests, French-English lexicon, defining internal processes.
Manages the translation request process including the translation tracker and coordinates translation of PHO products and digital content with external service provides, ensuring compliance with Ontario Ministry of Government Services (MSG) procurement directives and guidelines; ensures all invoicing is accurate and complete.
Reviews and proofreads translated materials for quality assurance and liaises with vendors as required to enforce quality control.
Supports the development and ongoing content management of PHO's French language website and related digital content.
Provides expertise and support to internal program areas on FLS compliance and advises where PHO programs and policies may have an impact on the Francophone community.
Provides strategic advice, responses, issues management support, legislation interpretation and application on issues, trends, or complaints related to the provision of FLS.
Develops administrative processes, evaluation tools, performance measures and monitoring systems to monitor, track, evaluate and report PHO FLS requirements and activities and effectiveness of FLS implementation and compliance plans.
Supports manager in development and implementation of PHO operational policies, processes, best practices, tools and resources to promote compliance with FLS.
Develops, recommends and supports initiatives and special projects with direct impact on the Francophone community.
Acts as main point of contact for French Language Services clients
Liaises with the provincial Office of Francophone Affairs to investigate, respond to and resolve complaints regarding the provision of FLS.
Provides training for PHO staff on all existing and any new French language polices and processes
Supports Human Resources with French recruitment and to ensure recruitment policies and processes are compliant with FLSA.

Principales responsabilités-

Sous la direction du Responsable d’équipe, Développement de la Production et Publication, soutenir la mise en œuvre et l'application de la politique et de la stratégie sur les services en français de SPO ainsi que les outils, la formation et les ressources connexes, notamment la gestion des demandes de traduction et du lexique français-anglais et l'établissement des processus internes.
Assurer la gestion du processus de demande de traduction, y compris du dispositif de suivi, et la coordination de la traduction des produits de SPO et du contenu numérique exécutée par des services externes, conformément aux directives et aux lignes directrices en matière d'approvisionnement du MSG; veiller à ce que toutes les factures soient exactes et complètes.
Réviser et relire tous les documents traduits aux fins d'assurance de la qualité et assurer la liaison avec les fournisseurs au besoin afin d'appliquer un contrôle rigoureux de la qualité.
Soutenir la création et la gestion continue du contenu en français du site Web de SPO et du contenu numérique qui y est associé.
Offrir expertise et soutien aux secteurs des programmes internes relativement à la conformité en matière de services en français et fournir des conseils lorsque les programmes et les politiques de SPO peuvent avoir des répercussions sur la communauté francophone.
Offrir des conseils stratégiques, des réponses et du soutien en ce qui a trait à la gestion des enjeux, à l'interprétation et à l'application des lois touchant ces enjeux, aux tendances ou aux plaintes liées à la prestation de services en français.
Mettre au point des processus administratifs, des outils d'évaluation, des mesures de rendement et des mécanismes de surveillance, afin de contrôler, d'assurer le suivi, d'évaluer et de produire des rapports sur les exigences et les activités entourant les services en français à SPO et sur l'efficacité de la mise en œuvre des services en français et des plans de conformité.
Soutenir le/la gestionnaire pour l'établissement et la mise en œuvre de politiques opérationnelles, de processus, de pratiques exemplaires, d'outils et de ressources visant à favoriser la conformité aux services en français.
Créer, recommander et soutenir des initiatives et des projets spéciaux qui auront un effet direct sur la communauté francophone.
Agir comme principal point de contact auprès de la clientèle des services en français.
Assurer la liaison avec l'Office des affaires francophones provincial pour les enquêtes, les réponses et le traitement des plaintes concernant la prestation de services en français.
Offrir la formation nécessaire au personnel de SPO relativement à toute nouvelle politique ou tout nouveau processus en matière de langue française.
Soutenir le service des ressources humaines lors du recrutement en français afin que les politiques et procédures d'embauche respectent la LSF.

Knowledge and Skills-

Interpretive understanding of the FLSA and regulations in order to effectively coordinate the FLS function for PHO and provide expertise in the application of the FLSA to senior management.
Knowledge of Ontario's francophone community, issues and concerns.
Knowledge of health system in Ontario in order to support the development and implementation of French language products and help promote the role of PHO.
Statistical analysis and reporting to track and monitor statistics to meet FLSA requirements. Consultation skills to provide advice to staff and management on the interpretation of FLSA
requirements, legislation and policies, to clarify processes or to de-designate, transfer or abolish designated positions.
Knowledge of communications principles and techniques required in order to develop and implement high-quality French language products to effectively convey and promote PHO's activities and initiatives.
Knowledge of and familiarity with digital/web, eLearning and graphic design processes.
Negotiation skills along with tact and judgement to ·investigate and resolve complaints of non-compliance.
Ability to efficiently develop materials, with great attention to detail in order to review documents for accuracy and completeness.

Connaissances et Compétences-

Compréhension approfondie et capacité d’interprétation de la Loi sur les services en français (LSF) et de ses règlements afin de coordonner efficacement la fonction des services en français à PHO et de fournir une expertise à la haute direction quant à l’application de la LSF.
Connaissance de la communauté francophone de l’Ontario, ainsi que de ses enjeux et préoccupations.
Connaissance du système de santé de l’Ontario afin de soutenir l’élaboration et la mise en œuvre de produits et services en français et de contribuer à la promotion du rôle de PHO.
Compétences en analyse statistique et en production de rapports afin de suivre et de surveiller les données requises pour satisfaire aux exigences de la LSF.
Compétences en consultation pour conseiller le personnel et la direction sur l’interprétation des exigences de la LSF, de la législation et des politiques, ainsi que pour clarifier les processus ou procéder à la désignation, au transfert ou à l’abolition de postes désignés.
Connaissance des principes et des techniques de communication nécessaires à l’élaboration et à la mise en œuvre de produits de haute qualité en langue française afin de communiquer efficacement les activités et les initiatives de PHO et d’en faire la promotion.
Connaissance et compréhension des processus liés au numérique, au Web, à l’apprentissage en ligne (eLearning) et à la conception graphique.
Compétences en négociation, ainsi que tact et discernement, pour enquêter sur les cas de non-conformité et les résoudre.
Capacité à élaborer efficacement du matériel de communication, avec un souci marqué du détail, afin de réviser les documents et d’en assurer l’exactitude et l’exhaustivité.
Capacité à travailler sous pression, souvent dans des délais serrés et concurrents.

Education and Experience-

A Bachelor’s degree in communications, public relations, journalism or related field.
3-5 years of related public sector experience.
Fluently bilingual with proficiency in English and superior level of oral and written French.

Formation et expérience-

Diplôme universitaire en communications, relations publiques, journalisme ou dans une discipline connexe.
De 3 à 5 années d’expérience liée au secteur de la fonction publique.
Bilinguisme parfait, avec bonne maîtrise de l’anglais et niveau supérieur de français écrit et parlé.

Attributes and Competencies-

Applies own expertise in working within an academic or science-related environment when using written communication and editorial skills in preparing a wide variety of materials using technical or scientific content for a variety of audiences.

Attributs et compétences-

Capacité à faire appel à sa propre expertise au sein d’un milieu universitaire ou scientifique au moment d’appliquer ses compétences en communication et en rédaction pour préparer un large éventail de documents à teneur technique ou scientifique à l’intention de divers publics.

Please note: applications will be received no later than 11:59pm on the date preceding the closing date as indicated on the Job Requisition.

Note: Internal candidates will be considered first.

Apply About employer

More about this job

Responsibilities

The Translation Services Coordinator manages translation requests and ensures organizational compliance with the French Language Services Act. They also provide strategic advice, develop administrative processes, and act as the primary point of contact for French language service inquiries.

Requirements

Candidates must hold a Bachelor's degree in communications, public relations, journalism, or a related field. The role requires 3-5 years of public sector experience and must be fluently bilingual in English and French.

Skills

Translation coordination
French language services
Legislative compliance
Project management
Proofreading
Content management
Statistical analysis
Reporting
Stakeholder liaison
Training delivery
Procurement compliance
Strategic advice
Communication skills
Negotiation
Public sector administration

Visa sponsorship

Not detected in the job text

Keywords

Translation Services
French Language Services Act
Public Sector
Compliance
Procurement
Digital Content
Website Management
Strategic Advice
Performance Monitoring
Francophone Community
Health System
Statistical Analysis
Communications
Editorial Skills
Technical Writing
Vendor Management
Quality Assurance
Policy Implementation
Recruitment Support
Administrative Processes

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