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Added 14 mins ago
BF
Program Manager, Client Solutions & Delivery - Agrotech
Business France North America
Toronto, ON
- Full-time
…their global expansion. Business France also runs the V.I.E program, an HR solution designed to source young talents from Europe. With 1420 employees worldwide, the Agency is present in 55…
Added 14 mins ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
…control. This position reports directly to either an Operations Director or Director, Event Technology at locations producing greater than three million dollars in…
Added 14 mins ago
EI
Senior Planner (Student Transportation) - Permanent
Elk Island Public Schools
Sherwood Park, AB
- Full-time
Added 14 mins ago
HN
Business Analyst
Horizon New Energy
Calgary, AB
- Full-time
Develop and provide project development status and milestone, project schedule and project budget updates to Horizon Director of Development, as requested
Added 14 mins ago
HN
Development Manager
Horizon New Energy
Calgary, AB
- Full-time
Develop and provide project development status and milestone, project schedule and project budget updates to Horizon Director of Development, as requested
Added 14 mins ago
BH
Department Head - Special Education (1.0 FTE) - Assumption College School, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Part-time
The Department Head will facilitate cooperation with other departments to meet the program needs of students in a Catholic environment
Added 14 mins ago
CO
Project Coordinator
City of Surrey
Surrey, BC
- $50.9 to $57.67 CAD / hour
- Full-time
Reporting to the Director, Project Delivery, this is a technical position providing project coordination to the Surrey-Langley Skytrain Project (SLSP) Team and across internal City…
Added 14 mins ago
YB
Director, Information Technology
YWCA BC
Vancouver, BC
- Full-time
The Director, IT leads day-to-day delivery of technology services and operational security. Reporting to the VP Finance, IT and Risk, this role is YWCA's senior technology leader, setting…
Added 43 mins ago
FC
Représentant des opérations bilingue (Transferts NELTC) / Operations Representative Bilingual (ATON Transfers)
Fidelity Canada
Montreal, QC
- Full-time
Added 59 mins ago
Director - Global Sales and Business Development
L3Harris Technologies
ON · Waterdown, ON
Job Title: Director - Global Sales and Business Development
Added 59 mins ago
PS
Conflict Resolution Advisor
Public Service Alliance of Canada (PSAC)
Ottawa, ON
- Full-time
Under the direction of the Director, Diversity, Equity and Human Rights Bureau, the Conflict Resolution Advisor provides advice to the Director and the Management Team and liaises with PSAC…
Added 1 hour ago
MU
Operations, Housing and Conference Services Manager
McGill University
Res. Carrefour Sherb
- Full-time
Reporting to the Associate Director, Conference, Events and Accommodations, the Operations, Housing and Conference Services Manager is responsible for managing the Student Housing and…
Added 1 hour ago
MU
Director, Enterprise Technology Architecture
McGill University
Sherbrooke, QC
- Full-time
McGill University is seeking a Director Enterprise Technology Architecture, reporting to the Senior Director, IT Governance & Strategic Planning (GSP) to lead the enterprise technology…
Added 1 hour ago
MU
Masters Programs Recruiter
McGill University
Montreal, QC · Bronfman Building
- Full-time
Under the direction of the Associate Director, Admissions & Recruitment, and working in close collaboration with the Admissions team members, the incumbent is actively involved in the…
Added 1 hour ago
BC
Senior Project Coordinator – Dagmar
Bird Construction
Ajax, ON · Toronto, ON
- Full-time
…your assigned civil works projects. Reporting to the Project Director, you will be accountable for supporting all phases of projects, from biding, preparation, engineering review, execution…
Added 1 hour ago
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Dietary Aide Casual, Retirement, AgeCare Elmira
AgeCare
Elmira, ON · AgeCare Elmira
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 1 hour ago
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Dietary Aide Casual , Long Term care, AgeCare Elmira
AgeCare
Elmira, ON · AgeCare Elmira
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 1 hour ago
M
Director, Group Benefits Regulatory Compliance
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
5+ years of experience leading complex regulatory, compliance, risk, transformation or program delivery in a regulated environment.
Added 1 hour ago
SS
Director of Resident Programs - Permanent Full Time
Sienna Senior Living
Brantford, ON
- Full-time
Director of Resident Programs Permanent Full-Time
Added 1 hour ago
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Registered Nurse - Permanent Unscheduled Part-Time (Casual)
Sienna Senior Living
Mississauga, ON
- Part-time
Reporting to the Director of Care, the Registered Nurse will play a crucial role in providing high-quality resident care and ensuring the well-being of the residents.
Added 1 hour ago
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Registered Practical Nurse -Temporary Full Time -15:00-23:00 Hrs.
Sienna Senior Living
Toronto, ON · Scarborough, ON
- Full-time
Reporting to the Director of Care, the Registered Practical Nurse is a critical role within our communities as it impacts the lives of residents.
Added 1 hour ago
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Director of Care (RN)
Sienna Senior Living
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- Full-time
…environment where you will make a meaningful difference. As a Director of Care, you will lead a team of clinical professionals to build relationships with residents and their family…
Added 1 hour ago
Program Director, Recovery of Hope
Winnipeg Regional Health Authority
Winnipeg, MB
The Program Director gives overall program direction and supervision to the Recovery of Hope (ROH) Counselling program in keeping with the vision and mission as established by the Board.…
Added 1 hour ago
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Capital Asset Manager (Manitoba)
Extendicare
MB · Extendicare Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Director, Asset Manager, the Capital Asset Manager will oversee capital projects, capital budgets, renovations, and expansions for a portfolio of long-term care…
Added 1 hour ago
EHS Manager
Aecon
Pickering, ON
The Environment, Health, and Safety (EHS) Manager, reporting to the EHS Director, will be responsible for managing a team of EHS Advisors that will be engaged in the development,…

Public Service Alliance of Canada (PSAC)

Conflict Resolution Advisor

Ottawa, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Vacancy Status:

Existing Vacancy

Branch:

Equity, Inclusion and Human Rights Bureau (EIHRB)

Employment Type:

Temporary (Fixed Term), Full time

Duration of Term:

12 months/mois

Position Linguistic Designation:

Bilingual (English, French)

Position Global Linguistic Level:

Classification Level:

Band 12

Annual Salary:

$131,687.00 - $148,221.00 + $2,002.23 Bilingual Bonus

Union:

UNIFOR 2025 - Excluded

Location:

Ottawa, ON

Search Area:

Internal, Membership, Public

Note: This is a term position with a fixed end date of December 2027.

About the Public Service Alliance of Canada (PSAC)

PSAC was created in 1966 and is a union that has proudly represented more than 245,000 workers across Canada and beyond. We stand up for fairness, equity, and better workplaces. We know our strength is in our people.

Headquartered in Ottawa with regional offices nationwide, PSAC has led countless successful campaigns for workers’ rights and social justice. We believe in standing together and supporting the people who make our union work every day.

For more information about our victories, please visit our website at https://psacunion.ca/

About the role

Under the direction of the Director, Diversity, Equity and Human Rights Bureau, the Conflict Resolution Advisor provides advice to the Director and the Management Team and liaises with PSAC staff and staff unions on conflict resolution internal to the organization.

The position implements proactive strategies, measures and mechanisms to shift the organizational culture by supporting the development and implementation of organizational models to prevent and resolve internal conflicts and disputes with a trauma-informed approach.

This includes the evaluation, development, adoption and application of the appropriate conflict and dispute resolution models to resolve conflicts based on the prohibited grounds under the Human Rights Act through the application of an intersectional equity lens and Indigenous-centered approaches. The position oversees and monitors internal conflict and dispute resolution processes and assists with the development and delivery of training and education in that area.

The Advisor will advise and assist the Director and Management Team regarding human resources issues as they may intersect with the Employer’s obligations regarding equity, human rights and psychological health and safety.

The Advisor will provide advice to the Director and the Management Team on methods to address and mitigate conflict within the workplace with the goal of ensuring a harmonious and inclusive workplace for all staff of PSAC.

The Advisor may provide recommendations on equitable and inclusive staffing, policy development, collective bargaining, workplace assessment/investigation and dispute resolution in accordance with numerous collective agreements, policies and across all provincial, territorial and federal legislations.

What we are looking for

Education & Experience:

Expert knowledge of labour relations and organizational psychology often acquired through formal training in conflict studies, organizational psychology, alternate dispute resolution or legal studies. This includes an ability to understand various dispute resolutions mechanisms and to evaluate and assess which model works best in a variety of circumstances.
Completion of a recognized advanced certificate program in mediation, dispute resolution or extensive experience in mediating complex and systemic labour relations disputes.
A minimum of five years’ experience in the field of dispute resolution.
A minimum of five years’ experience handling mediation processes.
Experience with the application of Human Rights Legislation.
Experience providing mediation and training in a unionized environment.

Skills & Knowledge:

Knowledge of issues related to human rights and equity including disability; Indigenous peoples; the diverse racialized communities; two spirit, lesbian, gay, bisexual, transgender, non-binary, queer + persons, including how these issues relate to gender within specific communities. Superior knowledge of legal research methodology and mechanisms for dispute resolution.
Practical knowledge of various conflict resolution models, including Indigenous models of dispute resolution.
Excellent knowledge of the principles of employment equity, human rights obligations.
Capacity to apply an intersectional equity perspective to conflicts that draws on the principles of decolonization and reconciliation.
Knowledge of acts and regulations, policies and practices which govern the employer-employee relationship.
Thorough knowledge and understanding of the practices and principles of the labour movement.
Excellent knowledge of Human Rights legislation, Health & Safety and Employment Equity legislation and principles.
Firm understanding of organizational conflicts and Regulation 19.
Sound understanding of human resources in a union environment.
Understanding of the sensitive political and social issues between a union employer and its internal bargaining agents.

Abilities:

Ability to research case law, interview peoples from various backgrounds and collect facts.
Ability to promote mediation, healing circles, conciliation and negotiation as dispute resolution processes.
Ability to establish relationship of trust with complainants or grievers through the mediation process.
Ability to work collaboratively with stakeholders.
Ability to plan, organize and co-ordinate the preparation of various cases in a dynamic and changing work environment.
Excellent analytical and problem-solving skills, with the ability to conduct detailed analysis of information, and to create and deliver best solutions.
Excellent facilitation skills; ability to engage diverse audiences and at all levels.
Demonstrated ability in managing highly confidential matters.
Excellent communication, negotiation and presentation skills, with the ability to communicate at the right level for the intended audience.
Ability to work under pressure and meet firm deadlines.
Ability to work independently with a minimum of supervision.
Ability to identify systemic issues encountered during informal conflict resolution and make proposals towards relevant actions to be taken.

Personal suitability:

Excellent judgment and demonstrated problem solving, consultative, persuasive and conflict resolution skills.
Effective interpersonal skills; dependability, reliability, and flexibility.
Ability to work in a political organization with often competing priorities as well as a commitment to equity principles, union and social justice issues.
Understanding and commitment to principles of confidentiality.
Availability to travel as required.

What you need to know

Second language skills as per the Common European Framework of Reference for Languages (CEFR) will be assessed. Valid federal SLE results may be accepted.
A combination of education, experience, and demonstrated performance may substitute for formal academic requirements.
PSAC welcomes applications from candidates with diverse and international experience.
PSAC does not use Artificial Intelligence (AI) to screen, assess, or select candidates.
Interviewed candidates will be notified of the hiring decision within 45 days of their final interview.
While we appreciate every applicant’s interest, only those selected for further consideration will be contacted.
A full job description is available on request. Please contact PSACStaffing-DotationAFPC@psac-afpc.com

Why work with us

Should you share PSAC's values and commitment, recognize the significance of the labour movement, and advocate for workers' rights, PSAC extends an invitation to join our team and actively contribute to a community dedicated to social justice, fairness, equity, and the well-being of workers. Below, you will find an overview of our comprehensive rewards and benefits package:

Comprehensive group benefits - 100% employer-paid health, dental, life, and disability insurance, a health care spending account (HCSA), plus up to $7,500 per year for mental health services.
Flexible work arrangements - with dedicated workstations for hybrid staff.
Defined and secure pension plan - shared 50/50 between you and us.
Three (3) weeks’ vacation to start, plus extra paid leave for appointments, moving, personal days, sick days, or whatever you need.
Professional development support to help you grow.
An annual recreation allowance of $800 because your wellness matters.

Our commitment to employment equity

PSAC is committed to building a workplace that reflects the diversity of our membership and the communities we serve. That’s a workplace that includes women, Indigenous peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community.

We encourage applicants to self-identify in the application process to help us maintain an inclusive workforce. All information provided will be kept confidential. You may identify with more than one group (e.g., as Indigenous, as a person with a disability, and as a woman). False declarations may result in investigation or further action.

If you need the application in an alternate format (e.g., large print) or require accommodation at any stage of the hiring process, please contact us at PSACStaffing-DotationAFPC@psac-afpc.com - we’re here to help.

Ready to join the PSAC team?

Internal candidates: Indeterminate PSAC employees who meet the qualifications may request a transfer under the relevant collective agreement.

Active members of PSAC should provide their membership number to be considered at the membership level of the competition.

Thank you for your interest in joining our team. Due to the high volume of applications we have received, we will only be contacting those candidates who have been selected to proceed to the next stage of the hiring process.

Apply About employer

More about this job

Responsibilities

The Conflict Resolution Advisor implements proactive strategies and dispute resolution models to shift organizational culture using a trauma-informed and intersectional equity lens. They provide expert advice to management on human rights, labour relations, and conflict mitigation to ensure an inclusive workplace.

Requirements

Candidates must have at least five years of experience in dispute resolution and mediation, along with expert knowledge of labour relations and human rights legislation. A recognized advanced certificate in mediation or dispute resolution is required, alongside the ability to apply decolonization and reconciliation principles.

Skills

Conflict resolution
Mediation
Labour relations
Organizational psychology
Human rights legislation
Dispute resolution
Intersectional equity
Indigenous-centered approaches
Case law research
Facilitation
Negotiation
Policy development
Employment equity
Psychological health and safety
Communication
Analytical skills

Benefits

Health insurance
Dental insurance
Life insurance
Disability insurance
Health care spending account
Mental health services coverage
Pension plan
Paid vacation
Professional development support
Recreation allowance

Visa sponsorship

Not detected in the job text

Keywords

Conflict Resolution
Labour Relations
Human Rights
Organizational Psychology
Mediation
Dispute Resolution
Equity
Inclusion
Indigenous Models
Intersectional Equity
Decolonization
Reconciliation
Employment Equity
Psychological Health and Safety
Case Law
Collective Bargaining
Policy Development
Facilitation
Negotiation
Unionized Environment
Human Resources
Trauma-informed
Systemic Issues
Workplace Assessment
Investigation
Diversity
Social Justice
Labour Movement
Bilingual
Conflict Studies

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