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Added 13 mins ago
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Senior Manager, T&O M&A, Strategic Initiatives
BMO
Toronto, ON · FCP
- Full-time
The Senior Manager, M&A Technology & Operations, operates across senior executives, technology teams, business partners and external advisors and requires strong program leadership,…
Added 13 mins ago
Manager, Corporate Services
The Government of Nova Scotia
Halifax, NS
As a member of the Corporate and Strategic Services (CSS) Division, the Manager, Corporate Services is responsible for a portfolio of corporate programs and services that support the…
Added 28 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
Job Title: Operations Manager, Virtual Services
Added 28 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
Job Title: Operations Manager, Virtual Services
Added 28 mins ago
OT
Manager, Communications & Public Affairs
Open Text Corporation
Mississauga, ON · Toronto, ON · Waterloo, ON
- Other
…and contribute to projects that shape the future of digital…
Added 58 mins ago
S
Project Manager, Ports & Marine
Stantec
Vancouver, BC
- Full-time
Stantec is seeking an experienced Project Manager to play a key role in the delivery of complex Ports and Marine Terminals projects across British Columbia. This is a unique opportunity for…
Added 1 hour ago
A
Senior Manager
Ashling
Toronto, ON
- $125,000 to $140,000 CAD / year
- Full-time
7+ years of consulting experience in business transformation and technology, with a proven track record of successful project and program delivery.
Added 1 hour ago
Business Analyst
Government of Alberta
AB
Reporting to the Manager, you will plan and coordinate deliverables from analysis through to implementation. As a Business Analyst, you will be responsible for gathering and documenting…
Added 1 hour ago
Q
Digital Marketing Manager
Quadient
Markham, ON
- $75,700 to $80,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 1 hour ago
HR
Physiotherapist
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…a more connected experience for patients and families. This transformation has been made possible through the dedication of Humber’s staff, physicians, and volunteers. Together, they are…
Added 1 hour ago
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Senior Adobe Experience Platform (AEP) Technical Lead
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their…
Added 1 hour ago
CO
Manager Business Excellence and Performance Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
Within the Office of the Commissioner of Infrastructure and Engineering Services, the Manager Business Excellence and Performance provides strategic leadership in policy development,…
Added 1 hour ago
Q
Digital Marketing Manager
Quadient
Markham, ON
- $75,700 to $80,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 1 hour ago
S
Program Manager, Indigenous Health
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to a Director, Indigenous Health, the Program Manager is responsible for the management and oversight of strategic programs and related projects under Indigenous Health’s (IH)…
Added 1 hour ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
In a context of sustained growth and transformation of its activities, Lacroix Medical Group is seeking a Director of Information Technology who will actively contribute to the…
Added 1 hour ago
WN
Senior Accountant and Reporting Specialist
WCB Nova Scotia
Dartmouth, NS
- Full-time
…reporting, escalating performance concerns to the appropriate manager, as…
Added 1 hour ago
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Technical Project Manager, Customer Operations
Forma.ai
Toronto, ON
- Full-time
If you're passionate about project management, client collaboration, and technology-enabled business transformation, we'd love to hear from you!
Added 1 hour ago
H
Customer Experience Administrator
Honeywell
Markham, ON
- Full-time
…improvements. You will report directly to our Field Service Manager and you’ll work out of our Markham, ON location on a Hybrid work…
Added 1 hour ago
LensCrafters - Store Manager 2 - #949 Capilano Village, BC
EssilorLuxottica Group
North Vancouver, BC
…200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on…
Added 1 hour ago
RS
Senior Agentic Technical Writer
Redwood Software
ON
- $100,000 to $120,000 CAD / year
This is a senior individual contributor role. You own a program, not a document set: the documentation pipeline and the content for a product area. You choose the approach on new work,…
Added 1 hour ago
Technical Project Manager, Customer Operations
Forma.ai
Toronto, ON
If you're passionate about project management, client collaboration, and technology-enabled business transformation, we'd love to hear from you!
Added 2 hours ago
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National Director, Wills and POA
BMO
Toronto, ON · FCP
- Full-time
…BMO Trust Company's national Will and Power of Attorney (POA) program. The role provides enterprise-wide leadership for program standards, quality management, governance, risk oversight,…
Added 2 hours ago
M
Manager, Transaction Operations
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…customer-focused procurement services across North America. As Manager, Transaction Operations, you will oversee transactional procurement activities, partner with our MGS offshore delivery…
Added 3 hours ago
TR
Manager – AI Transformation
Thomson Reuters
Toronto, ON
- Full-time
Thomson Reuters' CIO Strategy & Operations team brings together CIO Strategy, AI Transformation, and the Project Management Office to align priorities, govern execution, and provide the…
Added 3 hours ago
AY
Senior Manager, Enterprise Systems & Transformation
Avison Young | Canada
Toronto, ON
- Full-time
The Senior Manager, Enterprise Systems & Transformation is responsible for leading the delivery of complex enterprise technology and business transformation programs across Global IT. This…

Publicis Groupe Holdings B.V

Senior Adobe Experience Platform (AEP) Technical Lead

UNAVAILABLE, Toronto, ON, Canada

Pay Range: $180,000 - $220,000 · Full-time

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Job details

Pay: Pay Range: $180,000 - $220,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

Company description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview

We are seeking a Senior Adobe Experience Platform (AEP) Technical Lead to provide hands-on technical leadership for the architecture, implementation, and evolution of enterprise customer-data and omnichannel digital-experience capabilities. This individual will be a subject-matter expert in AEP and Adobe Experience Platform Web SDK, with working knowledge of integrations across the Adobe Experience Cloud ecosystem, including Adobe Journey Optimizer (AJO), Customer Journey Analytics (CJA), Adobe Analytics, Adobe Target, and Adobe Experience Manager (AEM). The role will translate business and marketing objectives into secure, scalable, governed, reusable, and connected omnichannel solutions while guiding engineering teams through delivery and operational support.

Key Responsibilities

Own the end-to-end technical architecture and implementation strategy for AEP solutions across omnichannel customer touchpoints, including web, mobile, email, messaging, call center, branch, batch, streaming, and enterprise data sources.
Lead the design of Experience Data Model (XDM) schemas, datasets, identities, namespaces, merge policies, Real-Time Customer Profile, audiences, sources, destinations, and omnichannel activation patterns.
Architect and govern Adobe Experience Platform Web SDK implementations, including tags, data layers, event design, datastreams, consent handling, identity collection, personalization, Edge Network integrations, and consistency across web, mobile, and other omnichannel interaction points.
Design integrations between AEP and AJO, CJA, Adobe Analytics, Adobe Target, AEM, and other Adobe or third-party platforms to enable connected, real-time omnichannel journeys, personalization, measurement, and audience activation.
Partner with marketing, analytics, product, privacy, security, data engineering, channel, and application teams to convert omnichannel use cases and customer-journey objectives into extensible technical designs.
Establish engineering standards for naming, schema composition, reusable components, environment and sandbox strategy, deployment, monitoring, testing, and documentation.
Provide hands-on guidance, code and design reviews, troubleshooting, performance optimization, and root-cause analysis for complex platform and integration issues.
Define technical guardrails for data quality, lineage, governance, privacy, security, consent, and responsible audience activation.
Lead technical discovery, proofs of concept, implementation planning, dependency management, and delivery risk mitigation.
Mentor engineers and implementation partners, build platform expertise across teams, and communicate architecture decisions to technical and executive stakeholders.
Collaborate with Adobe and implementation partners to evaluate product capabilities, resolve platform issues, and align the roadmap with enterprise priorities.

Required Qualifications

Bachelor’s or master’s degree in information technology, computer science, digital technology, design or equivalent experience.
5–7 years of hands-on experience with Adobe Experience Platform (AEP) and enterprise data collection platforms, including the design, implementation, and support of scalable customer-data and omnichannel experience solutions.
Deep, hands-on expertise with Adobe Experience Platform, including XDM, data ingestion, identity services, Real-Time Customer Profile, segmentation, governance, destinations, and omnichannel audience activation.
Expert-level knowledge of Adobe Experience Platform Web SDK, Adobe Experience Platform Tags, datastreams, Edge Network processing, event schemas, identity, consent, debugging, and implementation best practices.
Demonstrated experience designing and delivering enterprise integrations among AEP, Adobe Journey Optimizer, and Customer Journey Analytics to support real-time, connected, and measurable omnichannel customer experiences.
Working knowledge of additional Adobe Experience Cloud products such as Adobe Analytics, Adobe Target, AEM, Real-Time CDP, and Adobe Campaign.
Strong understanding of customer-data architecture, event-driven systems, APIs, streaming and batch patterns, data modeling, personalization, identity resolution, journey orchestration, and coordinated omnichannel activation and measurement.
Experience with JavaScript or TypeScript, REST APIs, JSON, SQL, tag-management systems, browser developer tools, and cloud-based integration patterns.
Experience leading complex technical initiatives across multiple teams and influencing architecture, delivery, and governance without relying solely on direct authority.
Strong analytical, troubleshooting, documentation, and communication skills, with the ability to explain complex concepts to both technical and nontechnical audiences.
Bachelor’s degree in computer science, engineering, information systems, or a related field, or equivalent practical experience.

Qualifications

Preferred Qualifications

Experience implementing AJO journeys, campaigns, decisioning, offers, and real-time event triggers across omnichannel touchpoints such as email, SMS, push, in-app, web, code-based experiences, and custom actions.
Experience configuring CJA connections, data views, calculated metrics, attribution, and omnichannel or cross-channel analysis to measure end-to-end customer journeys.
Knowledge of Adobe Assurance, Experience Platform Debugger, observability tools, automated testing, and CI/CD practices for Adobe implementations.
Experience with regulated environments and enterprise privacy requirements, including consent, data retention, access controls, and data-usage policies.
Active Adobe Experience Platform certification, or a comparable Adobe certification in AJO, CJA, Real-Time CDP, Adobe Analytics, or a related Experience Cloud solution, at the Professional, Expert, or Master level; Expert or Master level is strongly preferred for this senior technical leadership role.
Experience guiding system integrators or consulting partners and evaluating solution designs, estimates, and delivery quality.

Additional information

Pay Range: $180,000 - $220,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

An inclusive workplace that promotes diversity and collaboration.
Access to ongoing learning and development opportunities.
Competitive compensation and benefits package.
Flexibility to support work-life balance.
Comprehensive health benefits for you and your family.
Generous paid leave and holidays.
Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com

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More about this job

Responsibilities

The Senior AEP Technical Lead will own the end-to-end technical architecture and implementation strategy for omnichannel customer data solutions. They will lead the design of XDM schemas, identity services, and integrations across the Adobe Experience Cloud ecosystem to enable real-time personalization and journey orchestration.

Requirements

Candidates must have 5–7 years of hands-on experience with Adobe Experience Platform and enterprise data collection platforms. A bachelor's or master's degree in a relevant field such as computer science or information technology is required.

Skills

Adobe Experience Platform
AEP Web SDK
Adobe Journey Optimizer
Customer Journey Analytics
Adobe Analytics
Adobe Target
Adobe Experience Manager
XDM
Real-Time Customer Profile
JavaScript
TypeScript
REST APIs
SQL
Data modeling
Identity resolution
Omnichannel activation

Benefits

Health benefits
Paid leave
Holidays
Wellness program
Employee assistance
Learning and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Adobe Experience Platform
AEP
Web SDK
Adobe Journey Optimizer
Customer Journey Analytics
Adobe Analytics
Adobe Target
Adobe Experience Manager
XDM
Real-Time Customer Profile
Identity Services
JavaScript
TypeScript
REST APIs
JSON
SQL
Tag Management
Cloud Integration
Data Modeling
Omnichannel
Personalization
Identity Resolution
Journey Orchestration
Data Governance
Edge Network
CI/CD
Adobe Assurance
Digital Transformation
Agile
Consulting

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