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Added 23 hours ago
CRM AND LOYALTY MANAGER-EN
La Vie En Rose
Montreal, QC
Full-time
Reporting to the Director, CRM and Loyalty, the Manager, CRM and Loyalty leads loyalty, customer relationship management, and data-driven customer strategies for La Vie en Rose and Bikini…
Senior Manager, Loyalty and CRM
EB Games Canada
Brampton, ON
$100,000 to $120,000 CAD / year
Full-time
We’re hiring a Senior Manager, Loyalty and CRM - an exciting opportunity to help shape the future of customer engagement for our growing Canadian business.
CRM AND LOYALTY MANAGER
Boutique La Vie En Rose
Montreal, QC
Reporting to the Director, CRM and Loyalty, the Manager, CRM and Loyalty leads loyalty, customer relationship management, and data-driven customerstrategies for La Vie en Rose and Bikini…
CRM & Retention Manager / Manager CRM & Fidélisation
Deux par Deux
Montreal, QC
Full-time
We're looking for an experienced CRM & Retention Manager to lead our customer relationship strategy: customer lifecycle, direct customer communications (email, SMS, push), the loyalty…
Assistant Manager Loyalty Marketing
London Drugs Limited
Richmond, British Columbia
$38 to $40.87 CAD / hour
Other
The Assistant Manager, Loyalty Marketing plays a key role in supporting the strategy, execution, and ongoing performance of the LDExtras loyalty program, a critical customer engagement and…
Manager, CRM & Retention
Smythe Inc
Toronto, ON
Full-time
SMYTHE is seeking a CRM & Retention Manager to own retention engine, from email and SMS to lifecycle strategy, digital loyalty mechanics, and customer lifetime value growth. Sitting at the…
Senior Manager, CRM
Dermalogica
Toronto, ON
Full-time
We are looking for a data-driven, technically fluent Senior Manager, CRM to own and evolve our DTC customer lifecycle strategy. This is a hands-on role for a strategic CRM marketer who can…
Senior Manager, CRM
Dermalogica Canada
Toronto, ON
Full-time
We are looking for a data-driven, technically fluent Senior Manager, CRM to own and evolve our DTC customer lifecycle strategy. This is a hands-on role for a strategic CRM marketer who can…
Manager, Digital Marketing - CRM
Walmart Canada
Mississauga, ON
Full-time
Developing compelling, personalized messaging and value propositions to acquire, engage, retain, and reactivate customers is a key responsibility. The Manager, CRM leads the implementation…
CRM, Loyalty & Marketing Automation Specialist (Temporary – 10 Months)
Air Transat
Montreal, QC
Full-time
In collaboration with the Manager, Relationship Marketing Program, the incumbent contributes to strengthening customer engagement, loyalty, and long-term value through high-performing CRM…
CRM, Loyalty & Marketing Automation Specialist (Temporary – 10 Months)
Transat AT
Montreal, QC
Full-time
In collaboration with the Manager, Relationship Marketing Program, the incumbent contributes to strengthening customer engagement, loyalty, and long-term value through high-performing CRM…
Senior Manager, Gift Cards & Loyalty
Rakuten Kobo Inc.
Toronto, ON · Kobo-ON-John Street
$97,020 to $147,020 CAD / year
Full-time
Rakuten Kobo is looking for a Senior Manager, Gift Cards & Loyalty to lead the strategy and growth of two important areas of our business: Gift Cards and VIP/Rewards/Loyalty.
Project Manager, CRM
Publicis Groupe Holdings B.V
Toronto, ON
$90,000 to $100,000 CAD / year
Full-time
We are CRM specialists, creating one-to-one experiences across the customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful…
CRM Campaign Manager
Hawkeye
Toronto, ON
$75,000 to $85,000 CAD / year
Full-time
As part of the CRM Operations team, the CRM Campaign Manager will execute on project requests from various teams, troubleshoot issues as they arise and engage related teams to resolve them.
CRM Campaign Manager
Publicis Groupe Holdings B.V
Toronto, Ontario
$75,000 to $85,000 CAD / year
Full-time
As part of the CRM Operations team, the CRM Campaign Manager will execute on project requests from various teams, troubleshoot issues as they arise and engage related teams to resolve them.
CRM Campaign Manager
Publicis Groupe Holdings B.V
Toronto, Ontario
$75,000 to $85,000 CAD / year
Full-time
As part of the CRM Operations team, the CRM Campaign Manager will execute on project requests from various teams, troubleshoot issues as they arise and engage related teams to resolve them.
CRM Marketing Manager
AlgaeCal
Remote, Canada
Full-time · Remote
You’re a lifecycle marketing expert who knows how to build smart, personalized customer journeys that drive retention, loyalty, and revenue. You’re great at creating and managing campaigns…
Sr Manager, CRM & Lifecycle Marketing
Open Farm
Toronto, ON
$75,000 to $115,000 CAD / year
We're looking for a CRM & Lifecycle Marketing leader to own the customer relationship post acquisition, driving retention, LTV, and repeat purchase through email, SMS, and subscription…
Principal Product Manager, Loyalty & Referrals
HelloFresh
Toronto, ON
Full-time
We're looking for a Principal Product Manager to own the referral product: the experience across our app and websites, the behavioral mechanics that get customers to invite their friends,…
Principal Product Manager, Loyalty & Referrals
HelloFresh
Toronto, ON
We're looking for a Principal Product Manager to own the referral product: the experience across our app and websites, the behavioral mechanics that get customers to invite their friends,…
Lifecycle Marketing Manager (Email / CRM)
Betstamp
Toronto, ON
Full-time
As our Lifecycle Marketing Manager, you will own email and CRM end-to-end across our portfolio of consumer brands.
Added 1 day ago
Loyalty & Promotions Lead
Harry Rosen
Toronto, ON · Central Office
Full-time
Ensure advisor-facing assets and marketing campaigns are set up within the CRM platform to support customer-facing teams in delivering loyalty and promotional offers.
Added 20 hours ago
Loyalty & Promotions Lead
Harry Rosen
Toronto, ON
Full-time
Ensure advisor-facing assets and marketing campaigns are set up within the CRM platform to support customer-facing teams in delivering loyalty and promotional offers.
District Manager, Northern Ontario and Manitoba (hybrid)
SiriusXM Canada
Toronto, ON
Full-time
The District Manager – Northern Ontario & Manitoba (Hybrid) is responsible for maximizing SiriusXM’s dealer performance through a balanced combination of in-person dealership support and…
Added 15 hours ago
Loyalty Marketing Specialist
Nestlé Nespresso SA
Montreal, QC
Full-time
We are looking for a Loyalty Marketing Specialist to work at Nespresso, in Montreal, reporting into the Consumer Experience, Lifecycle & Retention Manager. This role will support the…

Publicis Groupe Holdings B.V

CRM Campaign Manager

111 Queen Street East, Toronto, ON, M5C 1S2, Canada

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Jul 9, 2027

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

Provide commercial legal support to Publicis Media agencies, focusing on media planning, buying services, and regulatory compliance. Draft and negotiate complex commercial contracts while managing legal risks and providing strategic guidance to business stakeholders.

Requirements

Must be a Qualified Solicitor with at least 5 years of experience in an in-house or law firm environment. Requires extensive expertise in complex commercial contract drafting and negotiation, preferably within the media industry.

Experience

5 to 10 years

Education

professional certificate

Working hours

40 hours per week

Work arrangement

Hybrid

Days in the office

Skills

Commercial Contract Drafting
Contract Negotiation
Media Planning & Buying
GDPR Compliance
Data Protection
Risk Assessment
Stakeholder Management
Legal Research
Dispute Resolution
AI Technology Advising
Content Clearance
Influencer Agreements

Benefits

Pension
Life Assurance
Income Protection
Private Medical
Annual Leave
Birthday Day Off
Buy or Sell Holiday
Flexible Bank Holidays
Reflection Days
Work Your World
Help@Hand Lifestyle and Wellbeing App
Enhanced Family Leave
Disability Support
Carers Support
Transitioning at Work
Flexible Working
Menopause Support
Onsite Cafe

Visa sponsorship

Not detected in the job text

Keywords

Commercial Law
Media Planning
Digital Advertising
GDPR
Master Service Agreements
Affiliate Marketing
Content Clearance
Legal Compliance
Risk Management
Solicitor
In-house Counsel
Publicis Groupe
AI
Data Protection Agreements
Litigation Resolution

Original job description

Company Description

We are CRM specialists, creating one-to-one experiences across the customer journey. We do this by leveraging human insights, the best data, relentless creativity, and the most powerful technology available.

We're subject matter experts in three key areas:

Strategy & Insights

Strategic visioning and planning
Positioning, branding and messaging strategy
Acquisition, retention and loyalty strategy
Copy testing, benchmarking and brand tracking
Customer journeys and experience mapping

Creativity & Content

Insight-based creative briefs
Full, multi-channel campaign development
Integrated content development
CRM and targeted communications
Social media and community activation and management

Data Intelligence

Customer, competitive and market insights
Primary, secondary, quantitative, qualitative and ethnographic research
Database segmentation and cluster analysis
Digital technology and marketing strategy
Online customer experience / mapping and information architecture

Overview

We are looking for a detail oriented, client-facing individual responsible for the end-to-end project coordination of email campaigns for Publicis Toronto with a focus on custom projects. You have good working knowledge of HTML, can parse through HTML and CSS quickly to identify and articulate potential issues and have managed email campaigns before. Ideally you have some knowledge of Liquid script or similar language (Json, Python, Regex). But above all else, the right candidate will have a passion for tinkering, learning and problem solving, is not afraid of (or perhaps even enjoys) math, and has a more technical role in their career path goals. The successful candidate will possess superior problem-solving skills and a passion for email marketing/CRM.

Responsibilities

As part of the CRM Operations team, the CRM Campaign Manager will execute on project requests from various teams, troubleshoot issues as they arise and engage related teams to resolve them.
You will are an expert at building campaigns and conceptualizing how to achieve a desired result using tools like dynamic content, API calls, product data, Moveable Ink, liquid and much more.
Under the close guidance and oversight of your manager, you will be responsible for prioritizing work, ensuring each campaign is executed without error and maintaining a strong relationship with clients and internal teams.
As a skilled resource, you must demonstrate a solid understanding of project management tools and best-practice methodology, have a deep understanding of user experience, email development and the ability to deliver solutions that are both robust and flexible.

Qualifications

University degree or college equivalent in a multimedia/interactive/technical field or similar

3-5 years digital, CRM operations, campaign management or related experience in an interactive, integrated agency or similar environment

Experience working in Braze, Salesforce, Adobe or a similar CRM deployment platform

Strong working knowledge of HTML and web design/functionality

Strong knowledge of email development methodologies and best practices

Understanding of mobile/responsive design and development

Unwavering attention to detail

Excellent communication skills (oral and written)

Ability to communicate difficult/sensitive information tactfully

Proven experience to work quickly and accurately under tight time constraints without compromising the quality of the deliverables or the project

Proficiency with Mac OS, Microsoft Project, Word, Excel, PowerPoint, wireframing/workflow tools, online project management/collaboration/ticketing tools e.g. JIRA, Smartsheets, etc.

Ability to learn and use new platforms and software quickly

Ability to trouble shoot and solve problems independently

Basic knowledge of Photoshop, Illustrator and Graphic design practices

A desire to work in a fast-paced, challenging, and rewarding environment

Additional Information

Salary

Transparency matters to us. The salary range for this position is CAD $75,000 - CAD $85,000 per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

AI Use

We use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognized by people.

Publicis Canada is committed to building a diverse workforce representative of our community. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. If you require a specific accommodation please contact Human Resources.

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