Full time Supervisor

Company Description PUMA is one of the world’s leading sports brands, creating and selling performance footwear, apparel, and accessories for athletes and consumers globally. Founded in 1948, PUMA is known for its innovative products, its iconic cat logo, and the Formstrip, with key performance categories including Football, Running, and Training. The brand’s Sportstyle collections are rooted in sports and celebrate sports culture, drawing on a rich heritage and strong product archive, including classics like the Suede and Speedcat. The PUMA Group owns the brands PUMA, Cobra Golf, and stichd, distributes products in over 120 countries, and employs more than 20,000 people worldwide. The company is headquartered in Herzogenaurach, Germany, and offers more information at https://about.puma.com.

Role Description The Supervisor role at PUMA Group in Halton Hills, ON is a full-time, on-site position responsible for leading daily store operations and supporting a high-performance team environment. The Supervisor oversees staff scheduling, task delegation, and workflow to ensure smooth opening, closing, and day-to-day activities. This role supports sales targets by coaching team members, monitoring store performance, and promoting an engaging customer experience aligned with PUMA’s brand values. The Supervisor helps maintain merchandising standards, inventory accuracy, and loss-prevention procedures while ensuring compliance with company policies. The role also involves training and mentoring team members, communicating performance expectations, and providing feedback to help individuals grow and succeed.

Qualifications

• Demonstrated leadership and team management skills, including coaching, delegation, and performance feedback.
• Experience in retail operations, sales, and customer service, preferably within apparel, footwear, or sports-related environments.
• Strong communication and interpersonal skills, with the ability to foster an inclusive and collaborative workplace.
• Proficiency in basic computer applications and point-of-sale systems, with attention to accuracy in transactions and inventory handling.
• Ability to organize tasks, prioritize competing demands, and maintain visual merchandising and operational standards.
• Comfort working in a fast-paced, on-site environment, including standing for extended periods and performing light physical tasks.
• Previous supervisory or lead experience in retail or a comparable customer-facing setting is an asset.
• Availability for a flexible full-time schedule, including evenings, weekends, and holidays as required by business needs.