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Added 30 mins ago
IT Operations Lead
K’awat’si Economic Development Corporation (KEDC)
Port Hardy, BC
$66,000 to $75,000 CAD / year
Full-time
The Information Technology Manager is accountable for the reliable, secure, and efficient delivery of information technology services across KCMS, KEDC business lines, partners, and…
Added 30 mins ago
Manager, Capital Planning & Projects
K’awat’si Economic Development Corporation (KEDC)
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$81,000 to $120,000 CAD / year
Full-time
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PUMA Group

Retail Store Manager - Toronto

Halton Hills, ON, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
Posting language: English
Posted: Sep 23, 2026

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Original job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service,
Responsible for recruitment, training, development and succession of high performing, results driven employees,
Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
Responsible for training and timely completion of all training programs of all employees,
Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process,
Responsible for Loss Prevention education and awareness programs,
Responsible for the execution and processing of incoming and outgoing merchandise; achieve or exceed inventory and shrink goals, as well as, physical inventory counts,
Responsible for executing and managing marketing initiatives and events,
Responsible for maintaining POS access rights,
Responsible for maintaining Visual Guidelines and store presentation standards,
Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
Responsible for maintaining a safe, healthy and compliant working and shopping environment; reporting any maintenance needs timely,
Attend off-site training and position related meetings as required; travel may be required,
Participate in new store openings/closings, travel may be required,
Required to work non-traditional hours; weekends, evenings, holidays

YOUR TALENT:

2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
Proven ability to exceed sales goals, reason through complex issues, and present information to large groups,
Demonstrated ability to build and develop strong teams,
Demonstrates effective communication,
Computer skills, basic know-how about MS Office programs,
The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $70,616 - $80,000 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

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More about this job

Responsibilities

Lead store operations and deliver consistently high customer service while achieving sales, KPI, profitability, inventory, and shrink targets. Recruit, train, schedule, and develop employees; manage merchandise, loss prevention, visual standards, marketing initiatives, and a safe, compliant store environment.

Requirements

Requires 2–4 years of management experience in a customer-service-focused retail environment, preferably apparel or footwear, with a record of exceeding sales goals and developing strong teams. Candidates should have effective communication, problem-solving, presentation, and basic Microsoft Office skills, and be able to meet the role’s physical demands and work evenings, weekends, and holidays.

Skills

Retail Store Management
Customer Service
Sales Performance
KPI Management
Profitability Management
Recruitment
Employee Training
Team Development
Succession Planning
Payroll Control
Scheduling
Performance Coaching
Loss Prevention
Inventory Management
Visual Merchandising
Microsoft Office

Benefits

Bonus
Benefits

Visa sponsorship

Not detected in the job text

Keywords

Retail Store Management
Customer Experience
Sales Goals
Key Performance Indicators
Profitability
Expense Control
Recruitment
Training
Employee Development
Succession Planning
Payroll Control
Service-Driven Scheduling
Performance Recognition
Coaching
Talent Management
Loss Prevention
Merchandise Processing
Inventory Control
Shrink Reduction
Physical Inventory Counts
Marketing Initiatives
Point Of Sale Access
Visual Guidelines
Store Presentation
Workplace Safety
Microsoft Office
Apparel
Footwear

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