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Added 7 mins ago
General Manager - Square One
Banana Republic
Mississauga, ON
Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 7 mins ago
Inside Sales Representative
Rex Power Magnetics
Vaughan, ON
Full-time
b. Assist in completion of marketing campaigns (web, print, etc) with leadership from Marketing Manager and US Sales Manager.
Added 7 mins ago
Directeur/directrice du développement des affaires
CI Financial
Montreal, QC
Full-time
Effectuer des tâches de gestion de compte et de service à la clientèle pour les clients établis
Added 7 mins ago
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 7 mins ago
Branch Manager
Stanmore Equipment Ltd. - Rentals - Sales - Service
Carleton Place, ON
Full-time
Stanmore Equipment Ltd. is a leader in construction material handling forklifts and aerial equipment sales, service, & rentals, and we are looking for a motivated, detail-oriented Branch…
Added 7 mins ago
Supply Chain and Planning Manager
Schneider Electric
AB · Edmonton, Alberta
Full-time
Join us as our Supply Chain & Planning Manager and help ensure the right materials are available at the right time to support our customers and operations.
Added 7 mins ago
Assistant Manager, Trade Finance Operations, Global Transactions Banking - Toronto
Scotiabank
Toronto, ON
Negotiating with the customers and/or GBP Sales the terms of the proposed trade instruments and making final decisions or where escalation is required recommending solutions to the TFO…
Added 7 mins ago
Specialist, Tax
CONA Services
Toronto, ON
…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…
Added 7 mins ago
Specialist, Tax
CONA Services
Toronto, ON
…employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing…
Added 22 mins ago
Assistant Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Mississauga, ON
Temporary
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting…
Added 22 mins ago
Returning Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Mississauga, ON
Temporary
The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling…
Added 22 mins ago
Returning Assistant Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Mississauga, ON
Temporary
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting…
Added 22 mins ago
Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Mississauga, ON
Temporary
The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling…
Added 22 mins ago
Senior Manager, Project Manager
Appnovation Technologies
Vancouver, BC
Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact…
Added 22 mins ago
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
Full-time
Assist the Manager, Group Administration with the conversion and transition of groups and members from current administration platform to new platform.
Added 22 mins ago
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
Full-time
Client service processes and the overall experience we provide to plan sponsors and members.
Added 22 mins ago
Sr. Advertising Account Manager
Taboola
Toronto, ON
As a Senior Advertising Account Manager on the Enterprise Advertising team in our Toronto Office, you’ll play a vital role in working closely with the sales team, and Tier 1 brand & agency…
Added 37 mins ago
Manager, Credit and Collections
Adecco
Mississauga, ON
$100,000 to $120,000 CAD / year
Full-time
Partner with Sales, Customer Service, Finance, and Operations to resolve account issues and improve cash flow.
Added 1 hour ago
Shift Manager
Earls Kitchen + Bar
Toronto, ON
Full-time
Role Description The Shift Manager is a full-time, on-site role based at Earls Kitchen + Bar in Toronto, ON. This role is responsible for overseeing daily restaurant operations during…
Added 1 hour ago
Resident Manager (3 Month Contract)
Centurion Associates Inc
Kelowna, BC
Contract
…by phone 24 hours a day, 7 days a week to provide essential service in emergency situations (fire, flood, injury) as they arise or occur. Report any building or apartment concerns or…
Added 1 hour ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 1 hour ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 1 hour ago
Sr. Advertising Account Manager
Taboola
Toronto, ON
Full-time
As a Senior Advertising Account Manager on the Enterprise Advertising team in our Toronto Office, you’ll play a vital role in working closely with the sales team, and Tier 1 brand & agency…
Added 1 hour ago
Customer Service Representative, Casual
LCBO
Elmira, ON
Part-time
…outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and…
Added 1 hour ago
Customer Service Representative (Casual)
LCBO
ON
Part-time
…outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and…

PUMA Group

Retail Supervisor- Full Time

Niagara-on-the-Lake, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Experience: 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
Responsible for handling and processing incoming and outgoing merchandise,
Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
Responsible for maintaining a safe, healthy and compliant working and shopping environment,
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT:

1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
Strong team player,
Excellent communication skills,
Ability to learn quickly,
Computer skills, basic know-how about MS Office programs, and retail software
The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.
The base pay for this position is $23.95-$27.95 + Bonus + Benefits (Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

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More about this job

Responsibilities

Deliver high-quality customer service while helping the store meet or exceed sales, KPI, profitability, inventory, and shrink targets. Support staffing and employee development, manage scheduling and payroll controls, handle merchandise operations, and maintain a safe, compliant store environment.

Requirements

Requires 1–2 years of experience in a customer-service-focused retail environment, preferably apparel or footwear, with a record of exceeding sales goals. Candidates should be strong communicators and team players, able to learn quickly, use basic Microsoft Office and retail software, and meet the role’s mobility and lifting requirements.

Skills

Customer Service
Retail Sales
Sales Goal Achievement
Team Leadership
Recruitment
Employee Training
Employee Development
Scheduling
Payroll Control
Inventory Management
Merchandise Handling
Communication
Problem-Solving
Presentation Skills
Microsoft Office
Retail Software

Benefits

Bonus
Benefits

Visa sponsorship

Not detected in the job text

Keywords

Retail Supervision
Customer Experience
Sales
Key Performance Indicators
Profitability
Expense Control
Recruitment
Training
Employee Development
Succession Planning
Payroll Control
Scheduling
Merchandise Management
Inventory Management
Shrink Control
Physical Inventory Counts
Incoming and Outgoing Merchandise
Policies and Procedures
Workplace Safety
Retail Operations
Apparel
Footwear
Microsoft Office
Retail Software
Teamwork
Communication
Problem-Solving

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