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Added 1 min ago
Warehouse Operations Manager (3PL)
Canada Cartage Group of Companies
Winnipeg, MB
The Warehouse Operations Manager will play a critical role in managing ongoing communication, resolving issues, and maintaining a high level of service in a fast-paced and demanding…
Added 1 min ago
Traffic Manager
Imperial Brady
Mississauga, ON · Montreal, QC · Saint-Laurent, QC
…timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local…
Added 1 min ago
Department Sales Manager, Hockey
Sporting Life Group
Whitby, ON
As the Department Sales Manager for Hockey, at Team Town Sports, you will manage and inspire a high-performing team to deliver exceptional customer experiences and a world-class retail…
Added 1 min ago
OL
Dietary Aide - Part Time
Optima Living
Medicine Hat, AB
- Part-time
Reporting to either the Food Services, Support Services or Hospitality Manager, the Dietary Aide assists with meal service, food preparation support, and maintaining cleanliness in kitchen…
Added 1 min ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Vancouver, BC
If you enjoy working on various routes, physical work, driving and customer service, then this role is for you! Canadian Linen seeks a driven Relief Customer Service Representative to take…
Added 1 min ago
Licensed Practical Nurse (PWLST) - Casual
Connecting Care (2000) Inc.
Stettler, AB
…As key leaders in the Community, LPNs will work closely with service areas, the General Manager, Supervisors, and Health Services partners to promote well-being through a person-directed…
Added 1 min ago
Health Care Aide (PWLST)
Connecting Care (2000) Inc.
Stettler, AB
Completion of applicable courses (e.g. Preventing Resident Abuse, Customer Service, Infection Control, Back Care, Dementia, WHMIS)
Added 1 min ago
Inside Sales Representative - Power
Vertiv
Mississauga, ON
Excellent customer service, organizational, and analytical skills.
Added 1 min ago
Corporate Store Key Holder
Bulk Barn
Ottawa, ON · KANATA, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 1 min ago
UO
Intermediate Learning Specialist, Academic Accommodation
University of Ottawa
Ottawa, ON
- Full-time
Adhere to and comply with established administrative policies, procedures and practices related to the provision of customer service and customer intervention while providing excellent…
Added 1 min ago
UO
Third Class Maintenance Engineer
University of Ottawa
Ottawa, ON
- Full-time
Excellent customer service skills with desire to exceed customer expectations
Added 1 min ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
Deliver superior customer service that promotes client retention
Added 1 min ago
Insurance Advisor, Online Auto Services
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
Deliver superior customer service that promotes client retention
Added 1 min ago
OFFICE MANAGER
Southbridge Healthcare LP
Lucknow, ON
Reporting to the Executive Director, the Office Manager is responsible for the overall management of business and administrative operations within the home. This includes accurate financial…
Added 1 min ago
Pembroke - Route Supervisor
Human Resources
Pembroke, ON
Effective team building, while encouraging excellent customer service.
Added 1 min ago
Territory Manager - Builder Division
Enercare
Calgary, AB
Reporting to the Senior Manager of Sales, the Territory Manager will be a vital member of the Builder Team and will be ultimately responsible for managing Enercare’s relationship with…
Added 1 min ago
Aberdeen Centre - Keyholder
Zwilling J.A. Henckels Canada Ltd
Richmond, BC
…contribute to achieving our store objectives through exceptional customer service, merchandise presentation, and team…
Added 1 min ago
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Home Expert (Part Time - $24/hour)
Article
Vancouver, BC
- $24 CAD / hour
Stay informed about our products, tools, and policies to support customer confidence
Added 1 min ago
PF
Fitness Trainer
Planet Fitness
Edmonton, AB
- $15.5 to $16 CAD / hour
- Full-time
…Percentage: Negligible, Job Shift: Fixed Schedule, Job Category: Customer Service, Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of a Fitness…
Added 1 min ago
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Financial Planner
TD
Mississauga, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
Added 1 min ago
T
Personal Banking Associate Trainee
TD
Red Deer, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Senior Credit Risk Analyst (ATH 5766)
TD
Toronto, ON
- Full-time
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Added 1 min ago
T
Customer Experience Associate
TD
Drayton Valley, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Prioritize and complete own workload to meet SLA requirements for service and productivity and or support team manager in prioritizing and managing team workload, demonstrating a proactive…
Added 1 min ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

PUMA

Retail Supervisor - Full Time (Winnipeg)

Winnipeg, MB, Canada
PUMA Retail Store - Winnipeg, Canada

Full-time

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Job details

Job type: Full-time
Experience: 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
Posting language: English
Posted: Nov 2, 2026

Original job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
Responsible for handling and processing incoming and outgoing merchandise,
Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
Responsible for maintaining a safe, healthy and compliant working and shopping environment,
Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
Strong team player,
Excellent communication skills,
Ability to learn quickly,
Computer skills, basic know-how about MS Office programs, and retail software
The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $22.40 - $25.40 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.

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More about this job

Responsibilities

The Retail Supervisor is responsible for maintaining high customer service standards and ensuring the store meets or exceeds sales, KPIs, and profitability goals. They also assist management with staff recruitment, training, inventory control, and daily operational compliance.

Requirements

Candidates must have 1-2 years of experience in a customer-oriented retail environment, preferably in apparel or footwear. Strong communication skills, proficiency in MS Office, and the ability to work non-traditional hours including weekends and holidays are required.

Skills

Customer service
Sales management
KPI tracking
Team leadership
Recruitment
Staff training
Payroll management
Inventory control
Merchandising
Communication skills
MS Office
Retail software
Problem solving
Presentation skills

Benefits

Bonus
Full Time Benefits

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Sales Goals
KPIs
Profitability
Recruitment
Staff Development
Payroll Control
Inventory Management
Shrink Goals
Merchandise
Operational Compliance
MS Office
Retail Software
Apparel
Footwear
Team Spirit
Scheduling

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