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Added 12 mins ago
Senior Manager, Business Management, GBM Finance
Scotiabank
Toronto, ON
Acts as a strategic extension of the CFO GBM, the Senior Manager, Business helps shape and deliver the enterprise risk narrative through clear executive decision support and communications.…
Added 12 mins ago
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Business Manager
FCC / FAC
AB · Toronto, ON · Regina, SK · Agriculture Place
- Full-time
As a business manager for the finance division, you’ll help turn strategy into action. Working closely with Executive Manager, vice-presidents and leadership team, you’ll connect corporate…
Added 12 mins ago
Senior Manager, Strategic Finance & Deal support
Bell
Toronto, ON
As Senior Manager, Strategic Finance & Deal support, you will serve as a trusted strategic and commercial advisor to the executive leadership team, helping shape the organization's most…
Added 12 mins ago
Senior Consultant, Proposal Management
Bell
Toronto, ON
As a Senior Manager, Strategic & Negotiations, you will act as a strategic advisor to AI Fabric's leadership team, helping drive the company's most important commercial, operational, and…
Added 12 mins ago
AK
Development Coordinator, Donor Services and Operations
Aga Khan Museum
Toronto, ON
- Full-time
Reporting to the Development Manager, Donor Services and Operations, the Development Coordinator is responsible for providing a full range of prospect, pipeline and moves management support…
Added 12 mins ago
SM
Director of Retail Operations
Shop Makers
Vancouver, BC
- Full-time
Help define what great leadership looks like at each level (Store Manager, Area Manager, Regional Manager) and build the development plans, training, and career paths that get people there.
Added 27 mins ago
R
Partnerships Manager
Relay
Remote, Canada
- Full-time
- Remote
…a defining channel for Relay’s growth. As our Partnerships Manager, reporting to our Director of Partnerships, you’ll play a key role in scaling with existing partners, driving high-quality…
Added 42 mins ago
TC
Key Account Manager
The Crump Group, Inc.
Mississauga, ON
- $55,000 to $70,000 CAD / year
- Full-time
The Key Account Manager (KAM) is accountable for the achievement of account-specific goals including volume and trade objectives, forecast accuracy, promotional execution, distribution…
Added 42 mins ago
SC
Financial Service Officer
Sydney Credit Union
Sydney Indian Reserve No. 28A, NS · Sydney, Nova Scotia
- Full-time
- Temporary
This role will ultimately report to the Lending Manager; however, as the position is currently vacant, the successful candidate will report to the VP, Growth & Member Experience on an…
Added 42 mins ago
LC
Senior Manager, Continuous Improvement, Ecomm Operations
Loblaw Companies Limited
Toronto, ON
- Full-time
As the Senior Manager, Continuous Improvement, you will be responsible to identify, quantify, and drive measurable improvements for in store fulfillment productivity and labour efficiency…
Added 42 mins ago
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Regional Property Manager
Greystar
Edmonton, AB
- Full-time
Added 57 mins ago
T
Senior People and Culture Operations Partner
Targray
Montreal, QC
- Full-time
Added 57 mins ago
AL
AltaGas - Manager, Cash Processing
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
The Manager, Cash Processing provides strategic and operational leadership for Accounts Payable, Expense Management, and Accounts Receivable Cash Receipts across AltaGas Corporate and…
Added 57 mins ago
T
Senior Business Analyst, Easy Trade
TD
Toronto, ON
- Full-time
Undergraduate degree in business, technology, finance, or related discipline
Added 57 mins ago
T
AVP, Legal - Technology Enablement, Data Analytics and Reporting
TD
Toronto, ON
- Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to…
Added 57 mins ago
T
AVP, Legal - Operations and Business Management
TD
Toronto, ON
- Full-time
…global Legal Operations services, including business management, strategic initiatives, portfolio coordination, vendor management, communications, learning and development, and colleague…
Added 57 mins ago
T
Senior Risk Manager, Corporate Segment ORM (5578)
TD
Toronto, ON
- Full-time
ORM is recruiting for a Senior Manager level position. Our department provides independent Operational Risk Management oversight of the Corporate Function groups across the bank (i.e. HR,…
Added 57 mins ago
D
Market Development Manager
Desjardins
Saint-Jean-sur-Richelieu, QC · Caisse Desjardins du Haut-Richelieu
- Full-time
As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of…
Added 1 hour ago
DI
AWS CloudOps Manager (1899) $150K
Direct IT Recruiting Inc.
Mississauga, ON
- Full-time
We are seeking an AWS CloudOps Manager to lead the availability, performance, security, and cost efficiency of our cloud infrastructure. This role combines hands-on technical leadership…
Added 1 hour ago
PC
SR&ED and Incentives, Senior Manager
PwC Canada
Halifax, NS
- Full-time
…business issues related to tax credits and incentives. As a Senior Manager and experienced Scientific Research & Experimental Development (SR&ED) and government incentives practitioner, you…
Added 1 hour ago
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Personal Banking Associate
BMO
Waterloo, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 1 hour ago
B
Personal Banker
BMO
Waterloo, ON
- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 1 hour ago
B
Customer Service Representative
BMO
Waterloo, ON
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 1 hour ago
E
Scheduling and Attendance Coordinator
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
- Full-time
Reporting to the Operations Manager, the Scheduling and Attendance Coordinator is responsible for maintaining work schedules, tracking time and attendance for all scheduled employees at a…
Added 1 hour ago
通
Account Development Manager, Walmart
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
Communicate to manager and cross functional partners (Sales Finance, SRM, Customer Supply Chain, Demand/Supply Planning) all details related to assigned accounts, promotional activity,…

Punt

Fraud Prevention Manager

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Role

Punt is entering a new phase of growth, adding new products and business lines - including exposure to prediction markets and/or crypto-based transactions. This growth brings new money flows, new systems, and new fraud risks to manage.

We are looking for a Fraud Prevention Manager to lead our Fraud Prevention, Compliance and Chargeback Dispute team within the Payments, Fraud Prevention and Compliance department, based in our Vancouver head office. This role is responsible for the people, processes, and performance of the team - ensuring strong fraud detection, efficient chargeback resolution, and safe, scalable growth as the company expands into new and higher-risk product areas.

The Manager leads and develops a team of Fraud Prevention Analysts and Chargeback Dispute Analysts, sets team strategy and standards, and acts as the primary point of accountability for fraud loss outcomes and dispute resolution performance. This role requires strong knowledge of payment fraud fundamentals, plus familiarity with the unique risk patterns of prediction markets / futures and/or cryptocurrency, as these will be increasingly relevant to the company’s risk landscape.

What You’ll Do

Manage and develop a team of Fraud Prevention Analysts and Chargeback Dispute Analysts, including hiring, onboarding, coaching, and performance management.
Set the strategic direction for fraud prevention and chargeback operations, aligned with company growth and new product launches.
Own fraud loss and chargeback metrics; report regularly on performance, trends, and risk exposure to leadership.
Design, approve, and oversee fraud detection rules, models, and escalation workflows.
Guide the team’s approach to disputes, representment, and chargeback reduction strategies across card and alternative payment methods.
Lead the company’s fraud risk strategy for new and emerging product lines, including prediction markets and/or crypto-based transactions.
Partner closely with Payments, Product, Engineering, Compliance, Legal, and Customer Support to embed fraud controls into new features and products before launch.
Monitor regulatory and industry developments relevant to payment fraud, chargebacks, and crypto/prediction market risk.
Build and maintain fraud KPI dashboards and present insights to senior leadership.
Own policy and SOP documentation for the fraud and chargeback function.
Drive process improvements to reduce false positives, fraud losses, and chargeback costs.
Act as the primary escalation point for complex fraud or dispute cases.

What You Bring

Bachelor’s degree in Mathematics, Statistics, Engineering, Computer Science, or a related quantitative field.
6+ years of experience in fraud prevention, risk management, or payment operations, including direct experience with chargebacks and dispute resolution in North America.
2+ years of experience managing or leading a team, with a track record of developing analysts and driving team performance.
Knowledge of prediction markets and/or cryptocurrency, including associated fraud typologies and risk patterns.
Strong understanding of electronic payments, card networks, and chargeback/dispute processes.
Demonstrated experience analyzing and working with large datasets
Strong critical thinking, problem-solving, and decision-making skills, with the ability to operate independently and set team direction.
Excellent communication skills, with the ability to translate data and risk insights into clear strategy for both technical and non-technical stakeholders, including senior leadership.
Experience building or refining fraud policies, procedures, and operational workflows.
Must be able to work on-site at our Vancouver office.
Legally entitled to work in Canada.

Nice to Have

Direct experience with fraud detection platforms or case management tools.
Experience with blockchain analytics tools or crypto transaction monitoring.
Familiarity with machine learning concepts applied to fraud or risk modeling.
Prior experience in e-commerce, fintech, or betting/prediction market platforms.

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More about this job

Responsibilities

The Fraud Prevention Manager will lead the fraud prevention, compliance, and chargeback dispute team, overseeing strategy, processes, and performance. They will partner with cross-functional teams to implement fraud controls for new products and report risk metrics to senior leadership.

Requirements

Candidates must have a bachelor's degree in a quantitative field and at least 6 years of experience in fraud prevention or risk management. The role requires proven leadership experience and specific knowledge of payment fraud, chargebacks, and emerging risk patterns like cryptocurrency.

Skills

Fraud Prevention
Risk Management
Chargeback Dispute Resolution
Payment Operations
Team Leadership
Data Analysis
Strategic Planning
Compliance
Cryptocurrency Risk
Prediction Markets
KPI Dashboarding
Policy Development
Stakeholder Management
Fraud Detection Rules
Performance Management
Electronic Payments

Visa sponsorship

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Keywords

Fraud Prevention
Risk Management
Chargeback
Dispute Resolution
Payments
Compliance
Cryptocurrency
Prediction Markets
Data Analysis
KPI
Strategy
Fintech
E-commerce
Blockchain Analytics
Machine Learning
SOP
Fraud Detection
Risk Modeling
Card Networks
Performance Management
Stakeholder Management
Operational Workflows
Mathematics
Statistics
Engineering
Computer Science

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