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Added 17 mins ago
J
Senior Strategic Sales Manager (m/f/d)
Jobgether
Canada
- Contract
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Strategic Sales Manager (m/f/d) based in Canada.
Added 17 mins ago
T
Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 17 mins ago
S
Interim Store Director (10 Month Contract)
sephora.com
Calgary, AB
- Full-time
…oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human resource functions of your store. Our Store directors…
Added 17 mins ago
W
Manager I, Inside Sales
Worley
Calgary, AB · Edmonton, AB · Markham, ON · Oakville, ON · Sarnia, ON · Toronto, ON
- Full-time
Support Sales Leads and Operations in key Opening Game activities, e.g. customer, competitor and market research, development of Core Customer Strategies, participation in 10:1s,…
Added 32 mins ago
A
Manager, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…competitors to regulatory bodies. To this end, we are looking for a senior leader to craft Agoda’s global marketing strategy and execute upon it, using a wide range of tactics and tools,…
Added 32 mins ago
A
Senior Manager, Marketing Strategy (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda's most strategic partnerships, owning the P&L,…
Added 32 mins ago
A
Senior Manager - Flights Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Spearhead the development, execution, and optimization strategy for growing Agoda’s Flights business on different channels (e.g., CRM, Paid Performance marketing)
Added 32 mins ago
A
Senior Manager, Performance Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda's most strategic partnerships, owning the P&L,…
Added 32 mins ago
A
Content Marketing Manager, B2B Marketing (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Ensure content addresses customer pain points and supports business development and sales conversations.
Added 32 mins ago
A
Senior Manager, Marketing Analytics (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
The Performance Marketing team is looking for a strategic and data-driven Senior Manager to lead the marketing function for one of Agoda's most strategic partnerships, owning the P&L,…
Added 32 mins ago
A
Associate Manager, Marketing Innovation (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Spearhead the development, execution, and optimization strategy for growing Agoda’s new & emerging marketing channels
Added 32 mins ago
A
Associate Manager/ Manager - Flights Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Spearhead the development, execution, and optimization strategy for growing Agoda’s Flights business on different channels
Added 32 mins ago
AG
Sr. Analyst, Growth & Innovation Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Director, Growth & Innovation Operations, we are hiring a Senior Analyst, Growth & Innovation Operations to strengthen commercial insights and help turn growth, innovation,…
Added 47 mins ago
D
Senior Product Manager, Echo MS
Danaher
Concord, ON
- $130,000 to $150,000 CAD / year
- Full-time
The Senior Product Manager, Echo MS is responsible for owning the product strategy, roadmap, and lifecycle of the Echo MS+ platform (including configurations with ZenoTOF 7600, ZenoTOF…
Added 1 hour ago
BS
Business Development Associate – Entry Level | Full Sales Training Provided
Business Show Media Ltd
Toronto, ON
- Full-time
Business Development Associate → Business Development Executive → Business Development Manager → Senior Sales → Event Director.
Added 1 hour ago
BS
Sales Development Representative – B2B Events | Fast-Track Progression
Business Show Media Ltd
Toronto, ON
- Full-time
Sales Development Representative → Sales Executive → Senior Sales Executive → Sales Manager → Event Director.
Added 1 hour ago
P
Fraud Prevention Manager
Punt
Vancouver, BC
- Full-time
We are looking for a Fraud Prevention Manager to lead our Fraud Prevention, Compliance and Chargeback Dispute team within the Payments, Fraud Prevention and Compliance department, based in…
Added 1 hour ago
S
Animal Feed Auditor - North America
SGS
Canada
- Full-time
SGS helps to improve food safety, enhance quality, support sustainable development, improve margins, and protect brands. SGS auditors have the industry and business expertise to perform…
Added 1 hour ago
AA
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for an Entry Into Service Project Manager to join our Customer Services team based in Mirabel (Québec, Canada).
Added 1 hour ago
WC
Senior Product Manager
Walmart Canada
Mississauga, ON
- Full-time
…execution, and leads cross-technology projects while balancing customer focus with pragmatic…
Added 1 hour ago
LD
Senior Electrical Engineer Power Electronics
Leonardo DRS
Bedford, NS
- Full-time
Reporting to the Manager, Hardware Engineering, the Senior Hardware Engineer (Power Electronics) will contribute to the design, development, integration, and verification of…
Added 1 hour ago
TP
Senior Electrical Engineer A
Tetra Pak
Toronto, ON
- $110,800 to $158,200 CAD / year
- Full-time
…bring expertise in electrical solutions with a commitment to customer focus, quality and innovation. This person will impact on the organization by being a recognized leader and proactive…
Added 1 hour ago
NN
E-Commerce Activation Manager (18-month contract)
Nestlé Nespresso SA
Montreal, QC
- Full-time
Job title: eCommerce Activation Manager (15-month contract)
Added 1 hour ago
TP
Senior Automation Engineer A
Tetra Pak
Toronto, ON
- $110,800 to $158,200 CAD / year
- Full-time
…bring expertise in electrical solutions with a commitment to customer focus, quality and innovation. This person will impact on the organization by being a recognized leader and proactive…
Added 1 hour ago
AU
Security Guard
Allied Universal
AB · Edmonton, AB
- $18 CAD / hour
- Part-time
…career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company…

Punt

Fraud Prevention Manager

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Role

Punt is entering a new phase of growth, adding new products and business lines - including exposure to prediction markets and/or crypto-based transactions. This growth brings new money flows, new systems, and new fraud risks to manage.

We are looking for a Fraud Prevention Manager to lead our Fraud Prevention, Compliance and Chargeback Dispute team within the Payments, Fraud Prevention and Compliance department, based in our Vancouver head office. This role is responsible for the people, processes, and performance of the team - ensuring strong fraud detection, efficient chargeback resolution, and safe, scalable growth as the company expands into new and higher-risk product areas.

The Manager leads and develops a team of Fraud Prevention Analysts and Chargeback Dispute Analysts, sets team strategy and standards, and acts as the primary point of accountability for fraud loss outcomes and dispute resolution performance. This role requires strong knowledge of payment fraud fundamentals, plus familiarity with the unique risk patterns of prediction markets / futures and/or cryptocurrency, as these will be increasingly relevant to the company’s risk landscape.

What You’ll Do

Manage and develop a team of Fraud Prevention Analysts and Chargeback Dispute Analysts, including hiring, onboarding, coaching, and performance management.
Set the strategic direction for fraud prevention and chargeback operations, aligned with company growth and new product launches.
Own fraud loss and chargeback metrics; report regularly on performance, trends, and risk exposure to leadership.
Design, approve, and oversee fraud detection rules, models, and escalation workflows.
Guide the team’s approach to disputes, representment, and chargeback reduction strategies across card and alternative payment methods.
Lead the company’s fraud risk strategy for new and emerging product lines, including prediction markets and/or crypto-based transactions.
Partner closely with Payments, Product, Engineering, Compliance, Legal, and Customer Support to embed fraud controls into new features and products before launch.
Monitor regulatory and industry developments relevant to payment fraud, chargebacks, and crypto/prediction market risk.
Build and maintain fraud KPI dashboards and present insights to senior leadership.
Own policy and SOP documentation for the fraud and chargeback function.
Drive process improvements to reduce false positives, fraud losses, and chargeback costs.
Act as the primary escalation point for complex fraud or dispute cases.

What You Bring

Bachelor’s degree in Mathematics, Statistics, Engineering, Computer Science, or a related quantitative field.
6+ years of experience in fraud prevention, risk management, or payment operations, including direct experience with chargebacks and dispute resolution in North America.
2+ years of experience managing or leading a team, with a track record of developing analysts and driving team performance.
Knowledge of prediction markets and/or cryptocurrency, including associated fraud typologies and risk patterns.
Strong understanding of electronic payments, card networks, and chargeback/dispute processes.
Demonstrated experience analyzing and working with large datasets
Strong critical thinking, problem-solving, and decision-making skills, with the ability to operate independently and set team direction.
Excellent communication skills, with the ability to translate data and risk insights into clear strategy for both technical and non-technical stakeholders, including senior leadership.
Experience building or refining fraud policies, procedures, and operational workflows.
Must be able to work on-site at our Vancouver office.
Legally entitled to work in Canada.

Nice to Have

Direct experience with fraud detection platforms or case management tools.
Experience with blockchain analytics tools or crypto transaction monitoring.
Familiarity with machine learning concepts applied to fraud or risk modeling.
Prior experience in e-commerce, fintech, or betting/prediction market platforms.

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More about this job

Responsibilities

The Fraud Prevention Manager will lead the fraud prevention, compliance, and chargeback dispute team, overseeing strategy, processes, and performance. They will partner with cross-functional teams to implement fraud controls for new products and report risk metrics to senior leadership.

Requirements

Candidates must have a bachelor's degree in a quantitative field and at least 6 years of experience in fraud prevention or risk management. The role requires proven leadership experience and specific knowledge of payment fraud, chargebacks, and emerging risk patterns like cryptocurrency.

Skills

Fraud Prevention
Risk Management
Chargeback Dispute Resolution
Payment Operations
Team Leadership
Data Analysis
Strategic Planning
Compliance
Cryptocurrency Risk
Prediction Markets
KPI Dashboarding
Policy Development
Stakeholder Management
Fraud Detection Rules
Performance Management
Electronic Payments

Visa sponsorship

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Keywords

Fraud Prevention
Risk Management
Chargeback
Dispute Resolution
Payments
Compliance
Cryptocurrency
Prediction Markets
Data Analysis
KPI
Strategy
Fintech
E-commerce
Blockchain Analytics
Machine Learning
SOP
Fraud Detection
Risk Modeling
Card Networks
Performance Management
Stakeholder Management
Operational Workflows
Mathematics
Statistics
Engineering
Computer Science

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