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Workplace Systems Engineer

  • Vancouver, BC, Canada

Full-time

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Job details

Job type
Full-time
Experience
3+ years of experience in IT Operations or Workplace Technology
Posting language
English
Posted

Original job description

About Us

Punt is a rapidly growing technology company operating a portfolio of consumer platforms. Our businesses operate at the intersection of online gaming, sweepstakes, prediction markets, and entertainment. We're building innovative consumer experiences across multiple verticals in highly regulated and rapidly evolving industries.

Role Overview

We are looking for a Workplace Systems Engineer to grow and scale our internal IT systems, identity, and employee access experience. This role sits at the intersection of IT support, identity & access management, and modern SaaS Administration.

Youʼll be responsible for ensuring employees have secure, reliable, and frictionless access to the tools they need throughout the user lifecycle, while helping us mature our Zero Trust and device management posture.

What You’ll Own

Identity, Access & User Lifecycle

  • Own user lifecycle management

  • Design and maintain a scalable IdP and MDM workflows

  • Implement and manage SAML/SCIM-based identity lifecycle and SSO integrations

  • Enforce least-privilege access and role-based access controls

Zero Trust & Security

  • Deploy and maintain Zero Trust access controls

  • Partner with security stakeholders to improve endpoint and identity security

  • Support endpoint protection tooling

IT Systems & SaaS Administration

  • Administer and support enterprise SaaS tools, including Google Workspace

  • Support our growing fleet of Macs, PCs, and mobile devices

  • Keep business-critical applications operating reliably

  • Support compliance audits, access reviews, and tooling rationalization

Employee Support & IT Operations

  • Serve as a primary escalation point for employee access and technical issues

  • Troubleshoot login, device, and application access problems

  • Document IT processes and self-service workflows

  • Improve IT experience through automation and tooling

What Success Looks Like

  • Employees experience fast, reliable IT support

  • IT is able to consistently meet regulatory / compliance requirements

  • IT systems scale cleanly as the company grows

What You Bring

  • Ownership - You are proactive and find issues before they become problems

  • Accountability - You can operate and own systems end to end independently

  • Communication - You have a service mindset and enjoy working with people

  • Knowledge - You know how to manage and scale SaaS-first IT infrastructure

  • Experience - You have worked with modern IdP, MDM, and EDR technologies

  • Excellence - You have a strong bias for action and stride for operational excellence

Qualifications

  • 3+ years of experience in IT Operations or Workplace Technology

Nice to Have

  • Experience supporting a hybrid workforce

  • Experience with networking and firewall configuration

  • Basic scripting or automation experience (e.g., Bash, Python, APIs)

  • ITIL Foundation Certification or alternative IT Service Management certification

  • Exposure to SOC2 / ISO / security compliance environments

Why You’ll Love This Role

  • High Impact: Directly shape and mature internal IT operations and security posture, directly improving the day-to-day experience of every employee.

  • Modern Technology & Autonomy: Work with modern cloud, SaaS, identity, and Zero Trust technologies while enjoying the ownership to drive key projects end-to-end.

  • Professional Growth: Gain hands-on experience scaling infrastructure, supporting security compliance initiatives, and expanding your expertise in workplace engineering.

More about this job

Responsibilities

The Workplace Systems Engineer will manage internal IT systems, identity, and access management to ensure secure and reliable employee access. They will also oversee device management, SaaS administration, and provide technical support to maintain operational efficiency.

Requirements

Candidates must have at least 3 years of experience in IT Operations or Workplace Technology. Proficiency in modern IdP, MDM, and EDR technologies is required, along with a strong service-oriented mindset.

Skills

  • Identity and Access Management
  • SaaS Administration
  • MDM
  • Zero Trust
  • Google Workspace
  • Endpoint Protection
  • IT Operations
  • User Lifecycle Management
  • SAML
  • SCIM
  • SSO
  • Troubleshooting
  • Automation
  • ITIL
  • Security Compliance

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Software
  • Customer Service & Support
  • Security & Safety
  • Administrative

Keywords

  • Workplace Systems Engineer
  • IT Operations
  • Identity and Access Management
  • SaaS Administration
  • Google Workspace
  • Zero Trust
  • MDM
  • SAML
  • SCIM
  • SSO
  • EDR
  • Endpoint Security
  • ITIL
  • SOC2
  • ISO
  • Automation
  • Bash
  • Python
  • APIs
  • Firewall
  • Networking
  • User Lifecycle Management
  • Least-privilege Access
  • Role-based Access Control
  • Compliance Audits

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