Jobs in Canada

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Added 6 mins ago
UO
Project Manager 1
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, Project Management Services (PMS), or the Manager, Interior Modification Services, the Project Manager 1 (PM1), with guidance and direction from their…
Added 6 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Peace River, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 6 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Slave Lake, AB
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 6 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Labrador City, NL
- Contract
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 6 mins ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 6 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Dryden, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 6 mins ago
WC
PHARMACY ASSISTANT
Walmart Canada
Portage la Prairie, MB
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 6 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Williams Lake, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 6 mins ago
WC
(CAN) Cashier
Walmart Canada
North Sydney, NS
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Wainwright, AB
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 6 mins ago
WC
(CAN) Cashier
Walmart Canada
Maple Ridge, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 6 mins ago
WC
Pharmacy intern
Walmart Canada
Windsor, ON
- Full-time
In collaboration with the designated pharmacy manager and his/her preceptor, the intern adheres to the drug distribution protocols of the pharmacy to ensure safety, accuracy and quality of…
Added 6 mins ago
WC
Staff Pharmacist
Walmart Canada
Amherstburg, ON
- Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 6 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Trenton, ON
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 6 mins ago
WC
Pharmacy Assistant
Walmart Canada
Peterborough, ON
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 6 mins ago
TT
Change Management Specialist - Contract 6-9 months
Trojan Technologies
London, ON
- Full-time
Drive business readiness activities, including readiness assessments, sponsor alignment, manager preparation, change champion engagement, UAT readiness, cutover readiness, go-live…
Added 6 mins ago
WC
Optician, Dual Licensed
Walmart Canada
London, ON
- Full-time
Position Summary...The Optician, Dual Licensed reports to the Vision Centre Manager and provides the Store with expertise on the ordering and dispensing of quality eyewear while maximizing…
Added 6 mins ago
WC
(CAN) People Lead
Walmart Canada
Camrose, AB
- Contract
Position Summary...The People Lead supports the Store Manager and leadership team by leading human resources functions that promote compliance, engagement, and operational excellence. This…
Added 6 mins ago
WC
Staff Pharmacist
Walmart Canada
Waterloo, ON
- Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…
Added 6 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Kitchener, ON
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 6 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
London, ON
- Contract
…and escalate cash or technical issues to the Customer Service…
Added 6 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 6 mins ago
WC
(CAN) Site People Partner (Calgary/RockyView)
Walmart Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…not limited to; staffing, training, performance management, associate relations, compliance with HR policies and procedures, investigations as well as both broad and market specific…
Added 6 mins ago
WC
(CAN) Directs Store Delivery Associate (PT)
Walmart Canada
Ancaster, ON
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 6 mins ago
WC
Caissier
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.

Punt

Associate VIP Account Manager

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: At least 1 year of experience in sales, account management, or a high-touch customer service environment supporting premium or high-value clients
Posting language: English
Posted: Oct 5, 2026

Original job description

Role Overview

We are seeking a motivated and relationship-driven Associate VIP Account Manager to join our VIP team. In this role, you are an individual contributor, and own and manage a dedicated book of business, building meaningful relationships with high-value players to drive account growth, engagement, and long-term retention. This is a high-touch, communication-heavy position ideal for someone who thrives on daily client interaction and takes pride in delivering a premium customer experience.

This role will be on-site in our office in Vancouver, BC.

Key Responsibilities

Manage and grow an assigned book of VIP accounts with a focus on increasing account value and player retention
Maintain a high-volume outreach cadence, including a minimum of 20 outbound calls and 50+ text contacts per day
Build genuine, lasting relationships with VIP players through personalized, proactive communication
Develop and execute personalized outreach strategies based on player behaviour, preferences, and performance data
Execute and promote marketing campaigns and promotions to your book of business, partnering closely with the CRM team to activate campaigns, drive engagement, and maximize account value
Monitor player activity and performance trends, identifying opportunities for reactivation, upsell, and retention
Proactively enhance the VIP journey by recommending tailored offers, incentives, and premium experiences
Provide occasional after-hours support via call/text to maintain strong client relationships
Represent our brand at exclusive customer events and travel as needed to host and support VIP events, delivering white-glove experiences for top players
Execute all VIP policies and guidelines, including responsible gaming standards and regulatory requirements

Qualifications and Experience

Bachelor's Degree in Business, Marketing, Communications, or a related field, or equivalent professional experience in a customer-facing role
At least 1 year of experience in sales, account management, or a high-touch customer service environment supporting premium or high-value clients

What We're Looking For

A proactive, ownership-driven mindset with the ability to thrive in a fast-paced, performance-focused environment
Excellent interpersonal and communication skills with the ability to build trust through authentic engagement
Strong analytical skills with the ability to interpret player data, behavioral trends, and performance metrics to guide outreach strategies
A genuine passion for delivering premium, white-glove customer experiences
Comfort with high-volume daily outreach and a busy, communication-heavy workload

Role Requirements

Flexibility to work nights and weekends to support player events and engagement initiatives
Willingness to travel as needed for VIP events
Availability for occasional after-hours client support

Apply About employer

More about this job

Responsibilities

Manage and grow a portfolio of VIP accounts through frequent, personalized outreach, using player data to improve engagement, retention, and account value. Promote campaigns and tailored experiences, support VIP events, and follow responsible gaming policies and regulatory requirements.

Requirements

Requires a bachelor's degree in business, marketing, communications, or a related field, or equivalent customer-facing experience, plus at least one year in sales, account management, or high-touch customer service with premium clients. Candidates should have strong communication and analytical skills, be comfortable with high-volume outreach, and be available for nights, weekends, occasional after-hours support, and travel as needed.

Skills

VIP Account Management
Relationship Building
Sales
Customer Retention
Client Outreach
Communication
Personalized Marketing
Campaign Execution
Data Analysis
Player Reactivation
Upselling
Customer Experience
Responsible Gaming
Regulatory Compliance
Event Hosting
Travel

Visa sponsorship

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Keywords

VIP Account Management
Book Of Business
High-Value Players
Player Retention
Outbound Calls
Text Outreach
Personalized Communication
Player Behavior
Performance Data
Marketing Campaigns
CRM
Player Reactivation
Upselling
Tailored Offers
Responsible Gaming
Regulatory Requirements
VIP Events
White-Glove Customer Experience

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