Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 4, 2026

Hiring at a glance

View jobs

Open jobs: 3,916
Employers: 779

Advertised starting pay

Average starting payCAD / hour: $18.78Across 557 listings
Average starting payCAD / year: $48,672Across 87 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%32 listings
Hybrid: 5%213 listings
On-site: 94%3,666 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (427), Shoppers Drug Mart (366).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Email me new jobs Save this search

Added 13 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
R
Customer Service Representative
RBGlobal
Whitchurch-Stouffville, ON
- Full-time
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our…
Added 13 days ago
EA
Customer Service Agent
Executive Aviation
Cranbrook, BC
- Part-time
In Cranbrook you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 13 days ago
ME
Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Thunder Bay, ON
- Part-time
We are seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative Lead Hand at our Memorial Ave. Thunder Bay location.
Added 13 days ago
EA
Customer Service Agent
Executive Aviation
Cranbrook, BC
- Part-time
In Cranbrook you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 13 days ago
JI
Customer Service Associate
J.D. Irving, Limited
Corner Brook, NL
- Part-time
Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system
Added 13 days ago
Customer Service Representative
Circle K
Campbellton, NB
As a Customer Service Representative, you will enjoy:
Added 13 days ago
Customer Service Representative
Circle K
Mount Pearl, NL
As a Customer Service Representative, you will enjoy:
Added 13 days ago
MD
CUSTOMER SERVICE REPRESENTATIVE (PART-TIME)
Municipal District of Greenview No. 16
Grande Cache, AB
- Part-time
The Grande Cache Recreation Centre recognizes that Customer Service is a strong representation of our organization’s goals, values, and mission. The Grande Cache Recreation Centre…
Added 13 days ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
FO
Customer Service Representative
FASTSIGNS of West Metro, MN
Vaughan, ON
- Full-time
FASTSIGNS #112001 is hiring for a Customer Service Representative to join our team!
Added 13 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 days ago
J
Customer Service Representative
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Service Representative based in Canada.
Added 13 days ago
TW
Customer Service Representative
TBMS Warehouse Inc.
Surrey, BC
- Full-time
Added 13 days ago
Customer Service Agent - Claims
Circle K
Laval, QC
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 13 days ago
C
Customer Service Representative
CIBC
Golden, BC
- Part-time
Added 13 days ago
BS
Bilingual Customer Service Representative
Bilingual Source
Toronto, ON
- Full-time
Bilingual Customer Service Representative (French required)
Added 13 days ago
HI
Client Service Representative, Employee Benefits
HUB International
Burnaby, BC · Vancouver, BC
- Full-time
Added 13 days ago
HA
Customer Service Representative (Full Time)
Homes Alive Pets
Edmonton, AB
- Full-time
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Battleford, SK
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 days ago
B
Customer Service Representative
BMO
Ottawa, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 days ago
E commerce Customer Support Representative & Data Entry
Purdys Chocolatier
Vancouver, BC
Added 14 days ago
Customer Service Representative
U-Haul
Winnipeg, MB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 14 days ago
GF
Customer Service Representative (Motivator) - Toronto Union Station
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?

Purdys Chocolatier

E commerce Customer Support Representative & Data Entry

Vancouver, BC, Canada

Full-time · Contract · Temporary

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time · Contract · Temporary
Working hours: 40 hours per week
Posting language: English
Posted: Oct 21, 2026

Original job description

Craving a dream job? Join one of Canada's Top Employers.

Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment.

Location: 8330 Chester Street, Vancouver, BC V5X 3Y7 (In Office Role)
Job Type: Full-Time, Seasonal Contract
Contract Term: November, 2026 to December 24, 2026, with potential extension through April 2027
Pay: $19.50 per hour

Schedule: 40 hours per week, Monday to Friday between 8:00 AM and 5:30 P

Help Create Joy Through Chocolate

Do you enjoy building relationships, helping customers succeed, and working toward meaningful goals?

Join Purdys Chocolatier, one of Canada's most loved chocolate brands, and play an important role in helping schools, sports teams, community groups, and businesses achieve their fundraising and purchasing goals.

As a proud Canadian chocolatier, we create connection and joy through the power of chocolate and have a lot of fun doing it. We're looking for enthusiastic and customer-focused individuals to join our E commerce team at our Vancouver office.

We value diversity and are committed to creating an inclusive workplace where everyone feels welcome and respected. We encourage applications from people of all backgrounds, experiences, identities, and abilities.

About the Role

This is a consultative customer service and sales support role where you'll build relationships with new and existing customers.

You'll engage with customers through outbound calls, inbound inquiries, email (FreshDesk), and live chat. Success in this role comes from curiosity, persistence, relationship-building, and a genuine commitment to delivering exceptional customer experiences.

What You'll Do

Proactively connect with prospective and existing customers through outbound calls
Build relationships by actively listening, understanding customer needs, and recommending appropriate solutions
Meet daily outreach goals while maintaining an exceptional customer experience
Respond promptly and professionally to customer inquiries via phone, email (FreshDesk), and live chat
Support customers with order-related questions
Process order adjustments, replacements, and refunds as needed
Identify potential challenges early and work proactively to resolve issues before they escalate
Deliver excellent customer service while contributing to team and business goals

You'll Be Successful in This Role If You

Enjoy talking with people and building relationships
Are confident communicating over the phone and engaging customers
Like working toward goals and achieving results
Stay positive and resilient in a busy, fast-paced environment
Take pride in providing exceptional customer experiences
Enjoy solving problems and helping customers succeed
Can manage multiple priorities while maintaining attention to detail

What You'll Bring

Availability for the full contract period from early November to December 24, 2026
At least 6 months of experience in customer service, retail, hospitality, sales, contact centre, call centre, or another customer-facing environment
Strong communication and active listening skills
A customer-first mindset and genuine curiosity to understand customer needs
Professionalism, accountability, and attention to detail
Comfort handling a high volume of customer interactions and outbound outreach
Experience with outbound calling, customer engagement, sales support, or Excel is considered an asset

What We Offer

Competitive hourly wage of $19.50 per hour
Potential contract extension through April 2027
30% employee discount on Purdys products
Employee Gifting Program
Paid training and ongoing support
Opportunity to develop customer service, sales, and relationship-building skills
A supportive team environment that values collaboration and work-life balance
The chance to create memorable Purdys moments for customers across Canada

Learn More About Us

Ready to dive deeper into the world of Purdys? Check out our Instagram, TikTok, and Facebook channels to see what makes us one of Canada's favourite chocolate brands.

We also partner with community organizations that offer wage subsidy and training programs to support job seekers and help new team members succeed in their roles.

If you're passionate about helping customers, enjoy building relationships, and want to be part of a team that creates joy through chocolate, we'd love to hear from you.

We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview.

We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at resumes@purdys.com. We're here to help!

Apply About employer

More about this job

Responsibilities

You will proactively connect with customers through outbound calls, inbound inquiries, email, and live chat to build relationships and support sales goals. Additionally, you will process order adjustments, replacements, and refunds while ensuring a high level of customer satisfaction.

Requirements

Candidates must have at least 6 months of experience in a customer-facing environment such as retail, hospitality, or a contact centre. Strong communication skills, a customer-first mindset, and availability for the full contract period from November to December 2026 are required.

Skills

Customer service
Outbound calling
Relationship building
Active listening
Communication
Sales support
Data entry
Problem solving
FreshDesk
Live chat
Attention to detail
Time management
Resilience
Professionalism
Excel

Benefits

30% Employee discount on Purdys products
Employee gifting program
Paid training
Ongoing support

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Customer Support
Data Entry
Outbound Calls
Inbound Inquiries
FreshDesk
Live Chat
Sales Support
Relationship Building
Order Processing
Retail
Contact Centre
Excel
Customer Experience
Fundraising
Seasonal Contract

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