Jobs in Canada

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Added 5 months ago
O
Millwright
Olymel
Brampton, Ontario
- Full-time
Install, troubleshoot and maintain power transmission, vaccuum, hydraulic and pneumatic systems, and programmable logic controls
Added 5 months ago
SI
Senior Generalist Game Programmer
Snowed In Studios Inc.
Canada
- Full-time
Collaborating on systems and tools to help designers implement their creative vision
Added 5 months ago
WI
Electrical Technician - North of QC
WSP in Canada
Val-d'Or, Quebec
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 5 months ago
WI
Electrical Technician - North of QC
WSP in Canada
Rouyn-Noranda, Quebec
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 5 months ago
WI
Electrical Technician - North of QC
WSP in Canada
Amos, Quebec
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 5 months ago
B
Analyst, Quality Management System Site Focal
Bombardier
Dorval, Quebec
- Full-time
Propose improvements that enhance profitability, efficiency, and adherence to current Quality processes and systems.
Added 5 months ago
ST
Technical Coordinator, Geotechnical
Scarborough Transit Connect
Scarborough, Ontario
- Full-time
…deliver the Scarborough Subway Extension – Stations, Rail and Systems (SSE-SRS) package. The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometers…
Added 5 months ago
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Director Embedded Systems
ecobee
Toronto, Ontario
- Full-time
We are seeking an Embedded Engineering Leader to help shape the next generation of ecobee smart home devices and their integration with Generac’s broader product portfolio. This role is…
Added 6 months ago
MC
Heavy Equipment Operator
MGI Construction Corp.
Etobicoke, Ontario
- Full-time
Inspect heavy equipment prior to use to ensure that mechanical and safety systems are in good working order
Added 5 months ago
TS
Automated Software Test Engineer
T-Rex Solutions
Remote, Canada
- $75,000 to $122,000 CAD / year
- Full-time
- Remote
Perform detailed test designs using sound software test engineering principals in the context of test automation platforms and integration across distributed systems
Added 5 months ago
L
Lead Project Controller
Lycopodium
Mississauga, Ontario
- Full-time
…Peru, Lycopodium proudly delivers high quality professional engineering and project delivery services globally, across the resources, infrastructure and industrial processes sectors. By…
Added 3 months ago
MF
Software Development Engineer in Test
Magnet Forensics
Toronto, ON · Ottawa, ON · Waterloo, ON
- Full-time
…one-of-a-kind digital forensic product. You will work closely with the Engineering team throughout the development process to ensure the product is fully functional and well…
Added 2 months ago
Électrotechnicien
Prysmian
Saint-Maurice, QC · St. Maurice
Disponibilité à travailler sur le quart de jour
Added 3 months ago
AI Developer
RTINGS.com
Montreal, QC
Join the World's Leading Product Review Company as a AI Developer! This is your opportunity to make a real impact in the industry. You'll dive deep into the latest technologies and your…
Added 3 months ago
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Material Handler
Napoleon
Barrie, ON
- Full-time
Must have complete knowledge of all Material Handling practices
Added 3 months ago
A
Technical Manager, Instrumentation and Controls
AtkinsRéalis
Mississauga, ON
- Full-time
Experience managing engineering work with significant interfacing requirements involving other engineering teams (Process/Systems, Mechanical, Physics, Safety, Licensing, Civil/Structural,…
Added 3 months ago
S
Senior Electrical Engineer
Stantec
Vancouver, BC
- Full-time
You will work as a Senior Electrical Engineer, leading the design of electrical systems for buildings including evaluation, recommendation, and specification of engineered systems or…
Added 2 months ago
Mechanical Design Engineering
Westinghouse Electric Company, LLC
Peterborough, ON
Employees working in hybrid roles are expected to work on‑site at the Peterborough, Burlington, or Kitchener office two days per week
Added 2 months ago
Principal Test Specialist - Mechanical, Joint Test Group
Babcock
Victoria, BC
Assess work packages, emergent work, and engineering changes to define testing and verification requirements for Victoria Class Submarine (VCS) systems and equipment.
Added 2 months ago
Finance Project Manager
Alstom
Saint-Bruno, QC · Ottawa, ON
…high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the…
Added 3 months ago
PI
Technical Services Manager - Professional Services
PureLogic IT Solutions
Ottawa, ON
- Full-time
Building-on and improving a technology-enabled billing and account systems and procedures.
Added 3 months ago
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Contracts Manager
Clearway
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
Added 3 months ago
W
Senior IT Consultant
WSP
Ottawa, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 3 months ago
BT
Network Planning Geospatial & Data Integration Specialist
Beanfield Technologies Inc.
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Maintain documentation for database structures, address data models, and integration workflows with corporate data systems (BOSS, Service Now, Patch Manager, etc)
Added 3 months ago
BP
Contract Specialist - New Build (Contract) Talent Pool
Bruce Power
Kincardine, ON · Bruce Power
- Full-time
Utilize related systems to support contract execution, administration, reporting, and performance measurement.

PureLogic IT Solutions

Technical Services Manager - Professional Services

Ottawa, ON, K2K 3G8, Canada

Full-time

Apply on purelogicit.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Jul 30, 2026

Original job description

About PureLogic IT

PureLogic IT provides innovative IT solutions for the Federal Government and private sector organizations. We enable outcomes as a secure and trusted technology service provider across current and emerging technologies. With expertise across all areas of IT including cloud technology, software solutions, and infrastructure, as well as professional services - it’s what we do and how we do it that makes us different. We are a Canadian, women-owned, equal opportunity employer with a family culture and passion for giving back. Strong. Secure. Engage. Together. This is our Mission.

Title: Technical Services Manager

Reports to: Director of Professional Services

Based at: 1145 Innovation Drive, Suite 200, Kanata ON
This is a new and exciting opening at PureLogic!

Job purpose: Technical Services Manager is the primary technical resource for the Implementation of the various technology that PureLogic IT represents. Technical Services Manager is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. Technical Services Manager can articulate technology and product positioning to both business and technical users, as well as identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Technical Services Manager establishes and maintains strong relationships throughout the sales cycle, has a good working knowledge of project management and can install and maintain a myriad of Storage, Networking and Computer platforms.

Responsibilities / Activities

Estimate cost and hours for various technology implementations.
Self-manage implementations using strong Project Management experience.
Project Manage manufacturer lead or third-party white label services.
Install and maintain various storage, networking and compute solutions as well as converged solutions.
Architect solutions and work closely with the sales team and pre-sales team.
Identify resale opportunities, and support them to achieve sales plans.
Create sales or service contracts for products or services
Plan and modify product configurations to meet customer needs.
Aid in preparing and deliver technical presentations that explain products or services to customers and prospective customers.
Attend product certification courses and effectively hold certificates for PureLogic IT.
Attend company training seminars to become familiar with product lines.
Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
Confer with customers and engineers to assess business needs, and to determine system requirements.
Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
Recommend hardware, software and services to customers, documenting how such changes will lower costs or increase production.
Assist to sales team with products requiring extensive technical expertise and support for installation and use.
Diagnose problems with installed equipment.
Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
Ensure team members are tasked and supported on internal and customer facing projects
Manage the service delivery team projects and technical resource assignment.
Ensure project timelines are being met and adjust resources accordingly
Train team members in the customer applications of technologies.
Periodically write technical documentation for products.

Building-on and improving a technology-enabled billing and account systems and procedures.
Continuous development and improvement of NetSuite processes to ensure accurate financial OKR tracking.

Function independently and provide recommend changes to day-to-day operations, standards, policies, and procedures to maintain project delivery capabilities and team morale.
Provide Quality Assurance and oversight of all active projects in the Professional Services business.
When required, serve as an escalation point for customers for critical issues. Work with your Practice Leaders, Project Managers, the Product Managers and Client Support teams for the product line if / when necessary to resolve issues that are blocking the successful completion of projects within Professional Services.
Manage performance and goals of your team, provide feedback and guidance to ensure ongoing healthy performance and development.
Develop your team members. This includes, but is not limited to, formal and informal career development and mentoring of Practice Leaders in the Professional Services business. Your perspective should be that your replacement should be developed from among the team that is currently working for you rather than someone who will be hired externally when it’s time for you to go to a new role.
Work along side the Director of Services to make hire, fire, promote and other personnel decisions as necessary within the Professional Services business.
Own the implementation methodology for Professional Services. PureLogic IT’s success is driven by repeatable and scalable processes, and an implementation methodology that is repeatable, scalable and efficient is of paramount importance for the Professional Services business overall. It must also be updated over time as the product or other factors change.
Own and motivate your team to own the Customer Success results within Professional Services.
Set priorities for your team and make sure that all of your team members are operating in alignment with those priorities. This includes both internally and across all PureLogic IT departments, including Sales / Business Development, Products & Engineering Services.
Function independently and provide recommended changes to day-to-day operations, standards, policies, and procedures to maintain project delivery capabilities and team morale.
Provide guidance and serve as an escalation point to the team and serve as liaison with other organizations.
Keep the Director of Services informed of critical and high-visibility issues on a regular basis.

Skills and Attributes

College or University diploma in computer specific course or equivalent experience.
Bilingualism (English and French) is an asset.

Genuine passion and commitment to providing superior customer experiences through successful software implementations; must be able to understand and articulate the customer’s perspective inside of PureLogic IT and foster this skill in the Professional Services organization.
Must have a successful track record of managing and leading teams.
Strong organizational and attention to detail skills with the ability to multi-task and learn quickly.
Self-motivated and able to thrive under pressure and function effectively in a fast-paced environment.
Proven ability to deliver results in a high-performance organization.
Excellent ability to follow-up on items and ensure resolution/closure of problems.
Able to influence the scope and management of initiatives across organizational boundaries.
Ability to build and maintain relationships with team participants, business stakeholders and Senior Management across organizational boundaries, and lead cross-functional teams.
Confidence, knowledge, and ability to make informed decisions.
Risk identification and Assessment as it relates to internal processes.

Excellent written and verbal communication skills.
Team player with positive attitude.
Strong organisational, judgement and leadership skills.

Strong skills in the following technologies:

Hardware:

Minimum of 8 years’ experience in deploying Server solutions.
Minimum of 8 years’ experience in SAN/NAS storage such as EMC, Hitachi and NetApp.
Understand and further knowledge on converged Architecture.
Have an understanding and willingness to learn Software Defined Solutions.
Laptop, Desktop, server, storage, networking and datacenter experience

Software:

VMware
Redhat
Microsoft
Linux and Unix
Scripting and automation
Networking concepts and architecture
Security and protection solutions
Cloud Platforms

What We Offer

Competitive salary and performance bonuses
Comprehensive health and dental insurance
Professional development and certification reimbursement
A collaborative team environment working with cutting-edge tech

Our Commitment to You

As a proud equal opportunity employer, we encourage applicants from all walks of life to apply to join our growing team. We are committed to providing all employees with a workplace experience that is free from barriers, discrimination, and harassment regardless of age, sex, gender, sexual orientation, faith identity, nationality, and/or disability status. If you’re driven, hard-working, and want to join a dynamic and energetic team, we welcome you to apply today and encourage you to come as you are.

Apply on purelogicit.bamboohr.com About employer

More about this job

Responsibilities

The Technical Services Manager leads the implementation of technology solutions and manages the service delivery team. They act as the primary technical advisor during the sales process and oversee project quality assurance and resource allocation.

Requirements

Requires a college or university diploma in a computer-specific field and at least 8 years of experience in server and storage deployment. Candidates must possess strong leadership skills and proficiency in VMware, Linux, and cloud platforms.

Skills

Project Management
Server Deployment
SAN/NAS Storage
Converged Architecture
VMware
Redhat
Linux
Unix Scripting
Cloud Platforms
Network Architecture
Security Solutions
Technical Leadership
Solution Architecture
Customer Success
NetSuite
Resource Management

Benefits

Competitive Salary
Performance Bonuses
Comprehensive Health Insurance
Dental Insurance
Professional Development
Certification Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Server Solutions
SAN
NAS
EMC
Hitachi
NetApp
Software Defined Solutions
VMware
Redhat
Microsoft
Linux
Unix
Automation
Cloud Platforms
NetSuite
Professional Services
Implementation Methodology
Project Management
Technical Architecture
Customer Success
Data Center
Networking
Security Solutions
OKR Tracking
Quality Assurance
Technical Support
Resource Assignment
Bilingualism
IT Infrastructure
Converged Architecture

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Jobs in Canada