Jobs in Canada

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Added 12 mins ago
AC
Food Service Worker
Aramark Canada
Woodstock, ON
- Full-time
The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of…
Added 12 mins ago
GW
Office Services & Facilities Clerk
Gowling WLG
Montreal, QC
- Full-time
Added 12 mins ago
TC
Service Staff | Support Staff
The Canadian Brewhouse
Saskatoon, SK
- Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 12 mins ago
CT
Assistant Manager, Kingsgate Mall
Canadian Tire Corporation
Vancouver, BC
- Full-time
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Added 12 mins ago
Technical Writer
Martello Technologies
ON · Kanata, Ontario
Plan, write, and maintain clear, accurate customer-facing documentation, including installation, configuration, user, and troubleshooting guides
Added 12 mins ago
OA
Financial Services Manager - OpenRoad Lexus Port Moody
OpenRoad Auto Group
Port Moody, BC
- Full-time
Provide excellent customer service to all guests.
Added 12 mins ago
B
Senior Data Engineer
BMO
Toronto, ON · SCC
- Full-time
Hybrid (minimum 2 days per week in office)
Added 12 mins ago
B
Customer Service Representative
BMO
Vernon, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 12 mins ago
BB
Associé(e) des ventes au détail (Temps plein) / Retail Sales Associate (Full Time)
Best Buy Canada
Granby, QC
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 12 mins ago
PC
Agent(e) de support à la clientèle / Customer Support Agent
Portage CyberTech
Montreal, QC
- Temporary
Portage CyberTech is looking for a motivated, eager-to-learn Customer Support Agent to join our Support / Service Desk team. This role is ideal for passionate, resourceful candidates who…
Added 12 mins ago
M
F&B Operations Manager
Marriott
Kelowna, BC
- Full-time
Responds in a timely manner to customer service department request.
Added 12 mins ago
JI
Flow Crew Associate
J.D. Irving, Limited
Saint John, NB
- Part-time
Must have a means of transportation
Added 12 mins ago
JI
Project Sales Associate
J.D. Irving, Limited
Yarmouth, NS
- Full-time
Demonstrate high standards of safety and customer service
Added 12 mins ago
JI
Flooring Associate
J.D. Irving, Limited
Saint John, NB
- Part-time
Ability to workdays/evening/weekends (rotating shifts)
Added 12 mins ago
JI
Plumbing Associate
J.D. Irving, Limited
Saint John, NB
- Part-time
Ability to workdays/evening/weekends (rotating shifts)
Added 12 mins ago
A
Spécialiste Senior Systèmes Avioniques / Avionics Systems Senior Specialist
Airbus
Mirabel, QC
- Full-time
Bien-être / santé : Programme d’Aide aux Employé.e.s (PAE), programme de rabais, service médical sur site, accès à un service de navette publique entre Laval (station de métro Montmorency)…
Added 12 mins ago
Account Manager (Exhibits & Portables)
Jack Morton Worldwide
Oakville, ON
Strong customer service and relationship management skills.
Added 12 mins ago
S
Quality Control Technician II (2nd Shift)
Seaspan
North Vancouver, BC
- Full-time
Must have CWB Level 1 Certification
Added 12 mins ago
A
Dietary Aide - AgeCare London
AgeCare
London, ON · AgeCare London
- Part-time
Must have or be enrolled in Food Service Worker Training Program
Added 12 mins ago
FT
Academic Planner - CAF Fanshawe, Base Borden
Fanshawe Toronto@ILAC
Borden, ON
- Full-time
Added 12 mins ago
FT
Events & Engagement Officer
Fanshawe Toronto@ILAC
London, ON
- Full-time
The incumbent must have experience working with a variety of vendors to be able to negotiate services and fees as
Added 12 mins ago
FT
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe Toronto@ILAC
Borden, ON
- Full-time
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
Added 12 mins ago
Lead Hand Steward
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
Strong customer/client service orientation as the position required dealing with internal and external clients
Added 12 mins ago
RM
Millwright
Russel Metals
Cambridge, ON
- Full-time
Added 12 mins ago
RM
Electrician
Russel Metals
Cambridge, ON
- Full-time

PuroClean Canada

National Operations Administrator

Halton Hills, ON, Canada

Pay: From $60,000.00 per year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Pay: From $60,000.00 per year
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

National Operations Administrator

PuroClean Canada | Mississauga, ON | Full-Time | Hybrid

Join Our National Operations Team!

PuroClean Canada is growing, and we're looking for an experienced, organized, and detail-oriented National Operations Administrator to join our team!

In this role, you'll play an important part in supporting our national network of franchise owners and their local teams, helping ensure exceptional service delivery, file quality, and operational consistency across our national and regional insurance carrier partnerships.

We're looking for someone who understands the property restoration and insurance industries, enjoys problem-solving, and takes pride in supporting others and keeping operations running smoothly.

What You'll Do:

Support Our Franchise Network: Work closely with franchise owners and their local teams, providing administrative guidance and support related to insurance programs, file requirements, and operational processes.
Manage File Quality & Compliance: Review and monitor restoration claim files for accuracy, completeness, and compliance with insurance carrier requirements.
Coordinate Escalations: Assist with the tracking, communication, and resolution of escalated claims and service concerns, ensuring timely follow-up.
Support Insurance Partnerships: Help facilitate communication and operational coordination between franchise locations, insurance partners, and our National Operations Team.
Monitor Performance: Track key file milestones, service-level expectations, and outstanding requirements to support consistent operational performance.
Maintain Reporting & Documentation: Prepare operational reports, maintain accurate trackers, and support file audits and quality improvement initiatives.
Collaborate & Improve: Work alongside a supportive national team to identify opportunities for greater efficiency, stronger processes, and improved service delivery.

What We're Looking For:

Experience in the property restoration and/or property insurance claims industry is required.
Previous experience in operations administration, claims coordination, file management, quality assurance, or a similar role.
Knowledge of insurance claims processes, restoration documentation, and carrier program requirements.
Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Excellent communication skills and a positive, professional approach to relationship management.
Confidence navigating sensitive situations, coordinating follow-ups, and supporting issue resolution.
Proficiency in Microsoft Office, including Excel, Outlook, Word, and Teams.
Familiarity with XactAnalysis, Xactimate, Encircle, or similar restoration industry platforms is an asset.
Experience working with insurance preferred vendor programs or restoration franchise networks is an asset.
Bilingualism in English and French is an asset.

Why Join PuroClean Canada?

At PuroClean Canada, we believe our success is built on the strength of our people, our franchise owners, and the relationships we create.

You'll join a collaborative, supportive team that is passionate about helping our franchise network succeed and delivering exceptional service to our insurance partners and the communities we serve.

What We Offer:

Full-time, permanent employment
Hybrid work environment
Opportunity to work with a growing national organization
Collaborative, people-focused team culture
Professional development and opportunities for growth
Meaningful work supporting business owners and teams across Canada

Interested in Joining Our Team?

If you have a background in property restoration or insurance claims, enjoy supporting others, and thrive in a role where organization, communication, and attention to detail make a real difference, we'd love to hear from you!

Apply today and become part of the PuroClean Canada National Operations Team.

PuroClean Canada is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request throughout the hiring process.

Pay: From $60,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Experience:

Restoration or Insurance Industry: 1 year (required)

Work Location: Hybrid remote in Georgetown, ON

Apply on LinkedIn About employer

More about this job

Responsibilities

Support franchise owners and local teams with insurance program requirements, operational processes, and restoration claim file quality. Coordinate escalations and insurance partnerships, track performance milestones, maintain reports and documentation, and contribute to audits and process improvements.

Requirements

At least one year of experience in the restoration or insurance industry is required, along with experience in operations administration, claims coordination, file management, quality assurance, or a similar role. Candidates should understand insurance claims and restoration documentation, have strong organizational and communication skills, and be proficient with Microsoft Office; familiarity with restoration platforms is an asset.

Skills

Operations Administration
Claims Coordination
File Management
Quality Assurance
Insurance Claims Processes
Restoration Documentation
File Quality and Compliance
Escalation Coordination
Performance Tracking
Operational Reporting
Process Improvement
Relationship Management
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft Teams

Benefits

Company Events
Dental Care
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Property Restoration
Property Insurance
Insurance Claims
Restoration Claims
Franchise Network
Insurance Programs
Claims Coordination
File Management
File Quality
Compliance
Restoration Documentation
Escalation Management
Service-Level Expectations
Operational Reporting
File Audits
Quality Improvement
Microsoft Office
Microsoft Excel
Microsoft Outlook
Microsoft Word
Microsoft Teams
XactAnalysis
Xactimate
Encircle
Preferred Vendor Programs
Process Improvement

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Work requirements

Jobs in Canada