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Added 3 mins ago
MM
Assistant Shop Manager, Holt Renfrew Bloor Street
Max Mara Fashion Group
ON · Ontario, Canada
- Full-time
Max Mara is seeking an experienced Assistant Store Manager to partner closely with the Business Manager in driving business growth while delivering the elevated luxury experience that…
Added 3 mins ago
AA
Inside Sales Executive, Admissions
Alive Academy of Natural Health
Vancouver, BC
- Full-time
Our investment in digital marketing, publishing channels, automation and AI-supported customer service provides a strong foundation for your success.
Added 3 mins ago
TP
Casual Server
Tor Properties Management Inc.
Salmon Arm, BC
- $20.68 CAD / hour
- Full-time
Report any maintenance needs to the Hospitality Manager
Added 3 mins ago
RP
Assistant Property Manager - Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
In this key leadership position, you’ll play a vital role in the daily operations of the property - driving leasing success, enhancing resident satisfaction, overseeing financial…
Added 3 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
Our success hinges on a diversity of ideas powered by people, not egos. Whether you’re a scientist or engineer, new to the team or established, in business, production, or anything in…
Added 3 mins ago
B
Branch Manager, Commercial Insurance
BrokerLink
Bathurst, NB · Moncton, NB · Saint John, NB · Halifax, NS
- Full-time
Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with…
Added 3 mins ago
Maintenance Supervisor
Northland Properties
Vancouver, BC
…hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our…
Added 3 mins ago
Product Advisor - Jim Pattison Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
…as a Product Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for…
Added 3 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Vancouver, BC
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 3 mins ago
SH
Journeyman-Stationary Engineer 3rd Class- Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in…
Added 3 mins ago
A
Retail Sales Representative
Acosta
London, ON
- Part-time
…results by identifying volume opportunities, providing excellent customer service, providing product information, and ensuring product dominance and…
Added 3 mins ago
M
Warehouse Supervisor - 6 Month Contract
Mevotech
Mississauga, ON
- Temporary
…engineering excellence, innovation, and delivering exceptional customer experiences. Our commitment to employee wellness and engagement has earned us recognition as one of Canada’s Best…
Added 3 mins ago
Retention Clerk - Montréal, QC
Intertek
Montréal-Est, QC
Through guidance provided by Laboratory Manager or Laboratory Supervisor, and in a safe, legal and ethical manner, the Retain and Disposal Clerk is to attend to the process of retaining and…
Added 18 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Part-time
…and most exciting times of the year. Reporting to the Store Manager, you will deliver exceptional customer service, share product knowledge, support sales goals, and help create a welcoming…
Added 18 mins ago
R
Client Advisor
RBC
Crystal City, MB
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us…
Added 18 mins ago
EM
Senior Consultant/Manager - Data Engineer
Electric Mind
Toronto, ON
- Full-time
Writing and maintaining PySpark transforms (hand-written, not a generic framework) for silver and gold layer tables - things like customer, account, and transaction data models.
Added 18 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Under the direction of the Manager, Health promotion and education, the incumbent is responsible for the development and execution of health promotion initiatives, programs and projects…
Added 18 mins ago
TW
Branch Manager
Thrive Wealth Management
Yorkton, SK
- Full-time
…performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving…
Added 18 mins ago
T
Customer Experience Associate - Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 18 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 18 mins ago
T
Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD
Toronto, ON
- Full-time
Provide a high level of customer service by providing meaningful market information and transaction support to internal partners and clients
Added 18 mins ago
C
Associate, Commercial Banking
CIBC
Kitchener, ON
- Full-time
…role will prepare you for a rewarding career as a Relationship Manager, Commercial Banking and strategic partner to some of Canada’s leading companies. You will be committed to delivering…
Added 18 mins ago
Hiker - Part-Time Truck Driver - Short Distances
Penske
Ottawa, ON
…are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn…
Added 18 mins ago
AP
FUEL ADVISOR, Key Accounts
AFD Petroleum
Vancouver, BC
- Full-time
You are a self-motivated individual who can provide exceptional customer service. You enjoy being a key member of the business team and can help develop the strategies and tactics needed to…
Added 18 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
Lastly, you think that customer service is nothing less than an amazing job that is an extremely important part of a company's success and is a highly respected role. Because at Aviso, that…

Purolator

Kitchener Retail Representative

Guelph, ON, N1K 1B2, Canada

Pay - $23.70

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay - $23.70
Apply by: Dec 1, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Work Location

470 Highland Rd W, Kitchener, ON N2M 3C7

Compensation and Working Hours

Total weekly hours - 14.5 hours ( Part time). Thursday and Friday - 4:30 PM - 7:30 PM. Saturday - 8:45 AM - 4:15 PM

Pay - $23.70

Description

Customer Service Orientation -

Serving our customers in the most efficient and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and Services
Handling customer complaints and inquiries Problem Solving
Working to resolve problem shipments
Working to resolve equipment and technology challenges
Working with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners to ensure excellence in customer service
Relationship Building
Building a positive relationship with Head Office, local management, Drivers, Warehousing staff, account managers and other Corporate Partners
Building a positive relationship with customers
Building a positive relationship with key contacts – Vendors, building tenants, etc.
Technology Assisting customers with shipping details and account challenges
Loading, scanning, logging and calling resolution freight
Cash reconciliation including deposits, key control
Communication

Responsibilities

Communicating in a positive manner with Head Office, local management, Drivers, warehousing staff, account managers and other Corporate partners orally and in writing Listening to customers and key partners Communicating to customers and key partners in a positive manner
Personal Responsibility and Accountability
Compliance to all Corporate Polices and Procedures (including uniforms)
Adhering to all Safety Standards
Being on time/attendance
Living the Purolator Values
Representing the Purolator Values to Customers and key partners and, other duties as assigned by management
Key Areas of Focus
Customer service orientation Ability to problem solve
Excellent in relationship building Experience and adaptation to using technology
Excellent communication skills
Takes personal responsibility and accountability for actions and situations
3-12 Months Customer Service Experience preferred
3-12 Months Retail Experience preferred
3-12 Months using technology/ POS system Experience preferred
Ability to lift 70lbs./stand for 3 hour intervals Professional communication skills: oral communication (telephone and in person)
Written communication; and listening skills
Proven track record of personal responsibility and accountability- including attendance, uniform compliance and attention to detail Experience working in a team environment and independently an asset
Experience working in an environment with safety standards an asset"

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: Retail - Kitchener
Working Conditions: Retail Center Environment

Reports to: Manager Retail Regional
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.

Apply About employer

More about this job

Responsibilities

The representative is responsible for providing efficient customer service, handling freight, and managing shipping inquiries in person and over the phone. They must also maintain positive relationships with internal partners and ensure compliance with corporate policies and safety standards.

Requirements

Candidates should have 3-12 months of experience in customer service, retail, and technology or POS systems. The role requires the physical ability to lift 70lbs and stand for 3-hour intervals, along with strong oral and written communication skills.

Skills

Customer service
Problem solving
Relationship building
Technology proficiency
Communication skills
Cash reconciliation
Inventory management
Logistics
Freight handling
POS systems
Time management
Attention to detail
Teamwork
Safety compliance
Up-selling
Cross-selling

Visa sponsorship

Not detected in the job text

Keywords

Retail
Logistics
Customer Service
Freight
POS System
Cash Reconciliation
Inventory
Safety Standards
Shipping
Communication
Problem Solving
Relationship Management
Accountability
Teamwork
Compliance
Package Handling

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